MyHiRelief Anmeldelser 

Svar fra MyHiRelief

For 2 dager siden

Hi James,

Thank you for sharing your honest feedback. We understand how disappointing it must have been to receive an order with a missing item and not experience the results you were hoping for.

Results can vary from person to person depending on individual circumstances. We also take reports of missing items seriously and would appreciate the opportunity to review your order to ensure it is resolved appropriately.

I’d like to personally review this and see what I can do. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 3 dager siden

Hi Janyce,

Thank you for sharing your experience. We understand how frustrating this must have been, especially when you were waiting for your order and had concerns about shipping, communication, and your subscription.

While the majority of our orders are delivered within the expected timeframe, occasional delays can occur due to factors outside of our direct control, including carrier backlogs, weather disruptions, high shipping volumes, or other transit-related issues. We also understand your concern regarding expedited shipping, and we appreciate your feedback.

We'd also like to clarify that subscription options and product sizes are presented during the checkout process, and our support team is always available to answer any questions regarding an order. Our customer service team operates collaboratively, so customers may receive responses from different representatives to help ensure inquiries are handled as promptly as possible.

That said, I can confirm that your subscription was successfully canceled and no recurring charge or order went through. Rest assured, there are no active or future shipments linked to your account.

Our support team has already reached out to you with full details and a resolution offer. Please also check your spam or junk folder.

Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 11 timer siden

Hi Sharon,

Thank you for your review and for taking the time to share your experience. We truly appreciate your thoughtful feedback.

We're pleased to hear that Ariz and the rest of our support team have been helpful in assisting with your cancellation and providing updates throughout the process. We'll be sure to share your kind words with Ariz.

We also appreciate your feedback regarding pricing transparency. To clarify, our subscription option provides customers with our lowest member pricing, while one-time purchases are available at a different price. We understand that pricing details can sometimes be confusing, and your comments help us continue improving the checkout experience.

Thank you for your patience while your refund is being processed. We appreciate your confidence in our team and your kind understanding.

Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 3 dager siden

Hi Gale,

Thank you for sharing your experience. We understand how concerning it must have been to see a charge after you believed your order had not been completed.

In some cases, banks may initially place an authorization or pending hold on a transaction during the checkout process, even if the order is not finalized. Additionally, financial institutions may flag first-time or unfamiliar online purchases as a precautionary security measure. We want to reassure you that MyHiRelief is committed to secure and transparent transactions and is not a fraudulent business.

That said, I can confirm that the package was delivered on July 9, 2026. If you need anything else, please contact our support team at support@myrelief.com, and we'll be happy to assist you further.


Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 1 dag siden

Hi Richard,

Thank you for your review! We're pleased to hear that the product seems to be helping with your neck discomfort.

We also appreciate your feedback regarding the jar size. We understand how the product may appear larger in promotional materials, and we'd like to clarify that the product size and quantity are listed on our website to help customers make an informed purchase. Your comments are valuable and will be shared with our team as we continue to improve the customer experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 4 dager siden

Hi Mr. Raymond,

Thank you for sharing your experience. We understand how disappointing it must have been not to experience the relief you were hoping for after using the product for two weeks.

Results can vary from person to person depending on individual circumstances, and while many customers notice benefits sooner, others may require more time to experience the full effects.

That said, we'd appreciate the opportunity to better understand your experience and see how we can assist. However, we could not find an account matching the details listed on your Trustpilot profile, so I will investigate this further.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Svar fra MyHiRelief

For 1 dag siden

Hi Gerald,

Thank you for your review! We're delighted to hear that you found the product amazing and that it worked as advertised. Your feedback means a great deal to our team and motivates us to continue providing quality products and service.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief