MyHiRelief Anmeldelser 533

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

I didn’t expect to be put on subscription list and receiving 2nd shipment which honestly my Partner found no relief from it. Contacted company, Lorenzo replied was helpful with my returning HiRelief c... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This pain relief cream is great! I do quite a bit of sports and I use it regularly on my shoulders. And I bought for my mom too, to use on her knees. And the support team is very helpful. I made a mis... Vis mer

Vurdert til 5 av 5 stjerner

I have both my knees and hips replaced but I have still had issues with joint pain in my feet and shoulders. I have issues with taking pain meds and since I have started using Total Relief cream I fin... Vis mer

Selskapet har svart

3,7

Middels

TrustScore 3.5 av 5

533 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Vurdert til 5 av 5 stjerner

A very good experience!

The person who handled all of my requests was great to work with and responded appropriately.

22. mai 2026
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Svar fra MyHiRelief

Hi Paul,

Thank you so much for taking the time to share your positive experience with us.

We’re very happy to hear that the team member assisting you handled your requests appropriately and made the experience easy and pleasant to work through. Providing responsive and supportive customer care is extremely important to us.

We truly appreciate your kind feedback and your support of MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Vurdert til 5 av 5 stjerner

My experience with Total Relief

Aga was understanding about what I wanted to do about reordering this product and I was do grateful for that. It is a rare thing these days.

26. mai 2026
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Svar fra MyHiRelief

Hi Lea,

Thank you so much for your thoughtful and kind feedback.

I’m truly glad I was able to assist you regarding your reorder concerns and help make the process more comfortable for you. Providing understanding, patience, and support to our customers is very important to us, so your words genuinely mean a lot.

Thank you again for taking the time to share your experience with MyHiRelief. Your support is greatly appreciated.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

They advertise shipment within the US…

They advertise shipment within the US is 3 to 5 days. My order was processed on 14 May and I won’t receive it until 30 May

26. mai 2026
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Svar fra MyHiRelief

Hi Richard,

We understand how important it is for you to receive your order on time, and we appreciate your continued patience.

While we strive to deliver every order as quickly as possible, occasional delays may occur due to fulfillment demand, inventory availability, carrier processing, weather conditions, or transit-related issues outside of our direct control. We understand how disappointing this can be, especially when customers are relying on timely delivery.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Vurdert til 5 av 5 stjerner

Almira was awesome!

Almira was awesome!! He went out of his way to be sure my needs were met! What more could you ask of a ‘happiness specialist ‘??

25. mai 2026
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Svar fra MyHiRelief

Hi Diane,

Thank you so much for taking the time to share your experience with MyHiRelief.

We’re truly happy to hear that Total Relief has helped provide comfort and relief for the joint pain you’ve continued to experience, especially after your knee and hip replacements. We also understand how important it is to find supportive alternatives when certain pain medications may not be suitable.

It means a great deal to know that the product has made such a positive difference for you, and we’re very grateful that you decided to give Total Relief a try.

Thank you again for your trust and support.

Kind Regards,

Aga
MyHiRelief

Vurdert til 5 av 5 stjerner

I have both my knees and hips replaced…

I have both my knees and hips replaced but I have still had issues with joint pain in my feet and shoulders. I have issues with taking pain meds and since I have started using Total Relief cream I find the pains are now, once I apply the cream are a thing of the past. I am so glad I took the gamble and bought Total Relief.

26. mai 2026
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Svar fra MyHiRelief

Hi Joanne,

Thank you so much for taking the time to share your experience with MyHiRelief.

We’re truly happy to hear that Total Relief has helped provide comfort and relief for the joint pain you’ve continued to experience, especially after your knee and hip replacements. We also understand how important it is to find supportive alternatives when certain pain medications may not be suitable.

It means a great deal to know that the product has made such a positive difference for you, and we’re very grateful that you decided to give Total Relief a try.

Thank you again for your trust and support.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

Product excellent

Product excellent, Shipping, Tracking information updates poor. Excellent response from customer service but I was never told the truth about the lack of product availability for shipping. It took almost a month to receive my order. Not Good!

22. mai 2026
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Svar fra MyHiRelief

Hi Robert,

Thank you for taking the time to share your experience with us. We truly appreciate your kind words regarding the relief you experienced and are glad to hear that the product helped improve your knee discomfort. It’s also wonderful to know you felt confident enough to share Total Relief with friends from your church community.

At the same time, we completely understand your frustration regarding the delivery delay. We recognize how important timely shipping and accurate delivery expectations are, especially when customers are looking forward to receiving relief as soon as possible.

While we strive to deliver every order as quickly as possible, occasional delays can occur due to factors outside our control—such as carrier-related issues.

Your feedback is valuable to us and will be shared internally as part of our continued efforts to improve inventory communication, tracking visibility, and overall shipping experience moving forward.

Thank you again for your patience and for giving Hi Relief an opportunity.

Best regards,

Aga
Hi Relief Team

Vurdert til 4 av 5 stjerner

HiRelief- Andrea

Andrea, at HiRelief, was very helpful with sorting out my order. She was very prompt in answering the email and sorting out the account. She made my life less stressful, thank you

19. mai 2026
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Svar fra MyHiRelief

Hi Sonia,

Thank you so much for taking the time to share your experience with us. We’re very happy to hear that Andrea was able to assist you promptly and help resolve your order and account concerns smoothly.

Providing timely and supportive assistance is very important to our team, and it’s wonderful to know that Andrea helped make the situation less stressful for you.

We truly appreciate your kind feedback and your support of MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Vurdert til 5 av 5 stjerner

From: Edelmira Gonzalez re: order no. NR 1296464

I had a concern about a purchase i made that made me really worried & disappointed. I brought it to your customer service & that lady who assisted me made me understand clearly what happened & to top it all she rewarded me with a little discount on my purchase. I was not able to get her name but THANKS TO HER because she was very patient with me & very respectful in dealing with my concern.

22. mai 2026
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Svar fra MyHiRelief

Hi Edelmira,

Thank you so much for taking the time to share your experience with us.

We’re very happy to hear that our customer support team was able to address your concerns clearly and help turn a stressful situation into a positive experience. Providing patient, respectful, and understanding support is extremely important to us, and your kind words truly mean a lot.

We’re also glad that the resolution and discount offered helped restore your confidence and satisfaction. Your feedback will certainly be shared with the team.

Thank you again for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Vurdert til 5 av 5 stjerner

The MyHiRelier Suppose Team was great

The MyHiRelier Suppose Team was great. They were concerned about me cancel my order. They made sure that I was satisfied with the offering they gave me, which I was because of my fixed income.

Thank you.

18. mai 2026
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Svar fra MyHiRelief

Hi Marsha,

Thank you for taking the time to share your experience with us.

We’re very glad to hear that our support team was able to assist you with your cancellation request and work with you in a way that made you feel comfortable and supported, especially considering your fixed income concerns.

Customer satisfaction and understanding individual situations are very important to us, and we truly appreciate your kind feedback regarding the assistance you received.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

You should be honest.I have tried to…

You should be honest.I have tried to call and contact you to cancel my order . But to no avail.your email address is a scam.Your company keeps talking money from my account for orders I have not asked for..

25. mai 2026
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Svar fra MyHiRelief

Hi Gladys,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and upsetting it can feel when trying to cancel an order or subscription and experiencing difficulty reaching support.

We would like to clarify that Hi Relief is a legitimate business and our support email channels are active and monitored by our customer care team. We regret hearing that your experience attempting to contact support did not meet expectations.

Please also note that recurring charges are associated with subscription selections made during checkout, though we understand how this may sometimes create confusion for customers.

We can't seem to locate your information in our system. Please contact our support team directly at support@myhirelief.com or contact me directly at aga@nw-project.com with your order information so we can investigate the matter further and provide assistance.

Best regards,

Aga
Hi Relief Team

Vurdert til 5 av 5 stjerner

Such fabulous customer service here

Such fabulous customer service here. Fast, courteous response. Couldn’t ask for more. Great product thank you 🤩

25. mai 2026
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Svar fra MyHiRelief

Hi Sandra,

Thank you so much for your wonderful feedback and kind words.

We’re truly happy to hear that you had such a positive experience with both our customer support team and the product itself. Providing fast, courteous assistance and a great customer experience is very important to us.

Your support and encouragement mean a lot to our team. Thank you again for choosing MyHiRelief 🤩

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

Well , Nothing yet

Well I really don't know because I HAVEN'T RECEIVED MY ORDER. I placed my order on 5/14/26. Like ppl have said your quick to take our money but no sign of the Product. All I have gotten is an email saying it's in progress. I Would love to get my ORDER, MY HUBBY IS GOING CRAZY WITH FOOT PAIN ... I NEED TO KNOW WHERE IT IS. THANK YOU,
JULIE DULSKI.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MyHiRelief

Hi Julie,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and worrying it can feel to still be waiting for your order, especially when your husband is experiencing ongoing foot pain and you were hoping for relief as soon as possible.

Please know that once an order is placed, fulfillment and shipping timelines may occasionally be affected by processing demand or carrier transit delays. We understand how important timely delivery and communication are, and we appreciate your patience while your order is being processed.

We can't seem to locate your information in our system. Please contact our support team directly at support@myhirelief.com or contact me directly at aga@nw-project.com with your order details so I can investigate the matter further and assist you accordingly.

Best regards,

Aga
Hi Relief Team

Vurdert til 5 av 5 stjerner

Pricing issues with my order

It took a little while to find the email and phone number to support for MyHiRelief. I was pleasantly surprised to hear back from them immediately. I was questioning the price. They told me that they would have to check my order first and then get back to me. They got back to me later the same day and because of all the confusion with the price, I was given a 20% discount. I can’t wait for my order to arrive!

9. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra MyHiRelief

Hi Joanne,

Thank you so much for taking the time to share your experience with us.

We’re very happy to hear that our support team was able to respond quickly, review your pricing concern, and help provide a satisfactory resolution. We understand how important pricing clarity and responsive communication are, and we’re glad we could assist you promptly.

We truly appreciate your patience and your kind feedback, and we hope you enjoy your order once it arrives.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

I placed my order 2 weeks contacted…

I placed my order 2 weeks contacted company because I have not received my order and was told give them 24-48 hours for a response. They were quick to take my money but very slow to take care of the order. Just want my money returned. Poor decision on my part.

24. mai 2026
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Svar fra MyHiRelief

Hi Cynthia,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and disappointing it can feel when an order takes longer than expected to arrive, especially after already reaching out for assistance.

We also understand your concern regarding the response timeframe provided by support and the delay in receiving a resolution. While fulfillment and shipping timelines may occasionally be affected by processing demand or carrier-related delays, we recognize how important timely communication and order updates are to our customers.

Our support team has already reached out via email to provide assistance and ensure your concerns are addressed. Please reply directly to that email so we can assist you promptly and work toward a fair resolution. We want to ensure your concerns are fully addressed.

We truly appreciate you bringing this to our attention and the opportunity to make this right.

Best regards,

Aga
Hi Relief Team

Vurdert til 5 av 5 stjerner

Service and product

Service is quick and any concerns are quickly dealt with. Product is also excellent.
Karen Whitmore

24. mai 2026
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Svar fra MyHiRelief

Hi Karen,

Thank you so much for taking the time to share your wonderful feedback with us.

We’re very happy to hear that you’ve had a positive experience with both our customer support team and the product itself. Providing quick assistance and addressing concerns promptly is very important to us, and it’s great to know the product has also met your expectations.

We truly appreciate your support and thank you for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

I have not recieved any product but…

I have not recieved any product but have been charged 240.00 at this point I would like a refund

3. mai 2026
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Svar fra MyHiRelief

Hi Kathy,

Thank you for bringing your concern to our attention. We completely understand how frustrating and concerning it can feel to be charged for an order that has not yet been received.

We would appreciate the opportunity to further review your account, shipment status, and transaction details to better understand what occurred and assist you accordingly.

We can't seem to locate your information in our system. Please contact our support team directly atsupport@myhirelief.com or aga@nw-project.com with your order information so I can investigate the matter further and provide the appropriate assistance regarding your refund request.

Best regards,

Aga
Hi Relief Team

Vurdert til 5 av 5 stjerner

Quick response to my email was really…

Quick response to my email was really helpful.

15. mai 2026
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Svar fra MyHiRelief

Hi Denise,

Thank you so much for taking the time to share your feedback with us.

We’re very happy to hear that our quick response to your email was helpful and provided the assistance you needed. Delivering timely and supportive customer care is very important to our team.

We truly appreciate your support and thank you for choosing MyHiRelief.

Kind Regards,

Aga
MyHiRelief

Vurdert til 5 av 5 stjerner

Can't use

I told them I no longer want there product to cancel
And they did that was important for me as I can't use it.
And I will never be billed again very important.

24. mai 2026
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Svar fra MyHiRelief

Hi Barbara,

Thank you so much for taking the time to share your experience with us.

We’re very glad we were able to assist with your cancellation request promptly and provide reassurance that no future billing would occur. We understand how important that peace of mind is, especially when the product is no longer suitable for your needs.

We truly appreciate your feedback and thank you for giving MyHiRelief the opportunity to assist you.

Kind Regards,

Aga
MyHiRelief

Vurdert til 4 av 5 stjerner

Had an issue with placing my order

Had an issue with placing my order, sent email about it and someone reached out quickly and the order was completed. I found this cream worked quickly and eased the pain for hours.

19. mai 2026
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Svar fra MyHiRelief

Hi there,

Thank you so much for taking the time to share your experience with us. We’re glad to hear that our support team was able to assist you quickly with your order concern and help complete the process smoothly.

We’re also very happy to know that the cream provided fast relief and helped ease your pain for hours. Feedback like yours truly means a lot to our team.

Thank you again for giving MyHiRelief an opportunity and for sharing your positive experience.

Kind Regards,

Aga
MyHiRelief

Vurdert til 1 av 5 stjerner

I want to end subscription and request…

I want to end subscription and request cancellation within less than 1 hour of ordering since the website seems to be a scam. I’ve emailed and tried calling several times, and the phone calls went through but it went complete silence with zero response from the other line.

22. mai 2026
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Svar fra MyHiRelief

Hi Audrey,

Thank you for bringing your concerns to our attention. We completely understand how frustrating and concerning it can feel when trying to cancel an order or subscription shortly after purchase and experiencing difficulty reaching support.

I want to reassure you that I can absolutely take care of that for you. First, please allow me to clarify that the subscription option is selected at checkout to provide customers with the deepest discount and member pricing which automatically generates a new order every month. All orders are placed directly through our secure online system; we do not manually create or place orders on behalf of customers. Every purchase requires the information to be entered and confirmed during checkout. That said, we completely understand how this option can sometimes be overlooked.

Regarding speaking with someone directly, our phone lines are currently undergoing maintenance and upgrades. At this time, we are only able to accommodate support requests via email. This allows us to keep a detailed written record of all communications, which helps us track and resolve issues most effectively.

We can't seem to locate your information in our system. Please contact our support team directly at support@myhirelief.com or contact me directly at aga@nw-project.com with your order information so I can personally assist you.

Best regards,

Aga
Hi Relief Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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