Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Still no full response, I can not get through to these people and they refuse to acknowledge my messages

Vurdert til 5 av 5 stjerner

Even better than imagined! I ordered a coordinates print and watercolor painting and I love them. The design is so cool and everybody keeps asking me where I got those! Shipping was also fast (4 days... Vis mer

Vurdert til 2 av 5 stjerner

Delivery was 5 days later than communicated. No proactive communication was offered. No one should trust ship date information. No one should expect a quick reply to issues Poor customer service... Vis mer

Vurdert til 5 av 5 stjerner

Hands down the best keepsake I could imagine. I really love their coordinates posters and the quality is amazing. But what I liked most is their customer rep Lisa. She did an amazing job and helped me... Vis mer

Informasjon om virksomheten

  1. Kunsthåndverk

Opplysningene stammer fra ulike eksterne kilder

Just upload your favorite spot in the world to MyHappyPlace.co and let our designers create a stunning and unique poster for you.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Disappointed

I ordered the watercolor painting and was disappointed with the product. I let them know about this and didn’t even receive a response. Would not recommend.

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered black frames and the quality…

I ordered black frames and the quality is terrible for how much they cost: thin wood, paint only has one layer of coating (not the pristine black they show in the pictures) some areas are dull, can see light between where the corners connect because it's so cheaply made. I tried to get a refund and their policy says no returns-- don't waste your money.

22. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a watercolor of my son's house

Ordered a watercolor of my son's house. It came but was really bad, plus it was missing the EST. I emailed the day it came to let then know it was awful (per their instructions). I asked for a redo. Emailed a couple more times but no response. It was an anniversary gift so I could not wait any longer. I am out $71.36. I want a refund!!

22. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Over the top customer service

Over the top customer service!

For Valentine's Day, I placed a Coordinates Print order on January 22nd. My order was promptly acknowledged and shipped on the 25th to me. Tracking the shipment, on February 8th I noticed the package was no longer in transit. Worried, it would not arrive in time for Valentine's Day, I contacted Kate to check delivery status. Kate replied she would reprint and would personally expedite shipping via another carrier so it would make it time for the big day. She completely exceeded my expectation.

I'm happy to report not only did the reprint arrive on Valentine's Day, but the original print also arrived as well. My wife loved the print.

I tried to reimburse Kate for the reprint along with expedited shipping costs. She would have none of it. This is the kind of customer service you simply do not see anymore. I'll be a lifetime customer! Thank you Kate!

18. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Thank you so much for your kind words, Brian! We would love to have you as our customer again any time :)

Vurdert til 5 av 5 stjerner

Beautiful and Stunning Poster's

Worked with Kate who was wonderful and sent me beautiful pictures quickly. We will cherish these posters and memrobelia forever. Thank you!!

15. februar 2022
Anmeldelse skrevet uten oppfordring
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Svar fra MyHappyPlace.co

Thank you so much, Jenny! I'm so glad I could help!
Kate

Vurdert til 1 av 5 stjerner

Disappointed & heartbroken

Promised to have delivered and failed, my package sat for days. Even after communication they had nothing but excuses. Do. Not count on them for your special moment!

15. februar 2022
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Robert,
I do understand and share your frustration and I wish we could have done anything else to get your item delivered to you on time.
You are right, we did offer our sincere apologies as well as a free digital file to your design when you first contacted us on Feb 13. We also let you know that we spoke to the shipping provider then and they told us that there was a delay in shipping. As you can see in the tracking link we did process your order immediately after you placed it and handed it to the shipping provider on the following day. I'm afraid we can't control any possible delays during shipping, though.
So while I do understand your anger, I think it is directed to the wrong company.
I just checked again and saw that your item arrived today. I'm so glad, but I am sorry about your overall experience.
Best wishes,
Kate

Vurdert til 5 av 5 stjerner

My son in law and daughter loved it

My son in law and daughter loved it! Went right out and bought a frame for it. Very unusual

11. februar 2022
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Svar fra MyHappyPlace.co

Thank you so much, Jenny! So glad to hear it was a perfect gift for your son in law and daughter :)

Vurdert til 1 av 5 stjerner

Just hoping it arrives in time for…

Just hoping it arrives in time for Valentine’s Day. I ordered this back in Jan and it still hasn’t arrived 😩

11. februar 2022
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Julie,
I'm sorry your shipment still hasn't arrived! I just checked the status of your order and resent the shipping confirmation email with the tracking link to the email address provided to you. We initially sent you the email with the shipping information on Jan 31, two days after you placed your order. So you see we did send out your item on time. The tracking link now shows a scheduled delivery date on Feb 12, so you should receive it tomorrow.
I'm very sorry this took longer than expected but it will arrive before Valentine's Day.
Please let me know if it does not arrive tomorrow or if there is anything else I can help you with!
Best wishes,
Kate

Vurdert til 5 av 5 stjerner

Good product, good customer service

Poster had two creases so I reached out to customer service and they responded immediately that they will send me another one. Very good customer service. This poster is well made and love the way it looks in the black frame. I look forward to receiving the new poster.

10. februar 2022
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Youlee,
I'm very sorry to hear about the poor condition of your poster! That is of course not acceptable. You could have just reached out to us directly, we always send out free reprints if our products arrive damaged!
Please just send us a photo of the damage via email and we will gladly send out a new one.
Best wishes,
Kate

Vurdert til 5 av 5 stjerner

Great experience

Great experience! Lovely gift. Would recommend 100%

9. februar 2022
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Thank you so much, Victoria! Very glad you are happy with your item :)

Vurdert til 3 av 5 stjerner

Great product, inadequate shipping materials

The product was great, but it arrived damaged during shipping and the corner was darkened and crumbled. The packaging needs to be more robust.

7. februar 2022
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi there,
I'm so sorry your order arrived damaged! That is of course not acceptable! Please feel free to reach out to us via email and provide us with a photo of the damage. We will gladly send out a reprint!
Best wishes,
Kate

Vurdert til 3 av 5 stjerner
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Bill,
I just checked the status of your order. The tracking link says it was delivered yesterday. Please let me know if that is not correct. I will be happy to help!
Best wishes,
Kate

Vurdert til 3 av 5 stjerner

Cheap frame

Print was nice but the frame very over priced for the quality. Not much better than a dollar store frame.

6. februar 2022
Vurdert til 5 av 5 stjerner

I LOVE MY CUSTOM PRINTS!!

I am so impressed with the quality of my prints! They turned out amazing! They are so meaningful and we will cherish them for years to come! Thank you so much! I could not be happier!
Also, I want to add that the shipping was super quick and the prints were packaged beautifully!

1. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Diana,
thank you so much for your kind words! So glad you are happy with your items!
Kate

Vurdert til 5 av 5 stjerner

Love Love Love our personalized posters!

We are in love with two of personalized posters from my happy place. I love the quality of the products and these posters definitely bring more character into our home. Also the customer service is really helpful and response with fast speed.
We will for sure order more posters or gift in the near future.

31. januar 2022
Anmeldelse skrevet uten oppfordring
Logoen til MyHappyPlace.co

Svar fra MyHappyPlace.co

Hi Judy,
thank you so much for your feedback! We would love to have you as our customer again!
Kate

Dette er Trustpilot

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