Dealing with this company is and was a very mixed bag. The good helpers are beyond that to the point of excellence, but sadly the bad ones are in equal measure very bad at their job. I would recommend... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The advisor was very helpful, gave me all the options available. They understand people’s circumstances especially at this moment in time. This company has the customers best interest at heart and do... Vis mer
Selskapet har svart
Thank you Martin for your incredible support when I contacted you on Friday evening. Absolute delight to deal with yourself and you made what I thought would be a difficult call such an easy and smoot... Vis mer
Selskapet har svart
This company is great at their job. Understanding and appreciation what a problem it is when a telephone company request payment when not actually owed, when not with them and ongoing query. So they p... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om EP Financial Solutions
Skrevet av virksomheten
Helping you find a way forward
Financial difficulty can happen to anyone. A change in circumstances, an unexpected expense, or simply the rising cost of everyday life can make managing commitments more difficult than expected. If you've heard from us, we're here to help you understand your options and find a way forward.
Everyday People Financial Solutions (EP Financial Solutions) works on behalf of trusted brands to support their customers, typically when an account has fallen into arrears. Our role is to understand your circumstances and work with you towards a solution that is affordable, realistic and sustainable.
We listen. We don't judge.
We understand that talking about money can sometimes feel difficult. That's why our trained specialists take the time to listen and understand your individual circumstances. We'll talk through your situation with you, consider what you can reasonably afford and help identify an appropriate way forward.
There isn't a one-size-fits-all answer. Everyone's circumstances are different, and the support we provide is centred around finding a solution that works for your situation.
Support built around real life
Our goal is to make dealing with financial difficulty feel more manageable. That means treating you with respect, communicating clearly and giving you the opportunity to tell us when something has changed. If you're struggling, we'd encourage you to speak with us so we can understand what's happening and explore the support available to you.
We're committed to delivering a customer experience built around compassion, understanding and sustainable outcomes.
Everyday People Financial Solutions is authorised and regulated by the Financial Conduct Authority and is part of the Everyday People Group of companies.
How can we help?
Find out more about EP Financial Solutions, manage your account online, or get answers to some of our most frequently asked questions.
Kontaktopplysninger
9 George Square, G2 1DY, Glasgow, Storbritannia
- 0141 846 0765
- contactus@MyEPFS.com
- myepfs.com
4,5
Enestående
510 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Never thought I’d be writing a positive…
Never thought I’d be writing a positive review for a debt collection agency but crosses wires led to me not getting the final bill from the supplier and it moving to debt collection - the advisor totally understood my situation and I paid the final bill without the debt agency’s charges. Impressive!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to share your experience. We are really pleased to hear our advisor understood your situation and was able to support. Your feedback is greatly appreciated.
Received a response today
Received a response today, this company has changed my perception of them. I still think the inability to talk to the same advisor is an issue but overall they respond to all complaints and are sensitive and understanding. I can now tackle the actual problem with EE who I wish were as responsive and supportive as this organisation. This organisation listens and genuinely cares. Thank you for your understanding during a very difficult time.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for coming back to update your review. We really appreciate you giving us the opportunity to provide further information and are pleased to hear you felt listened to and supported.
Very polite and understanding
Very polite and understanding
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your feedback. We are pleased to hear you found our team polite and understanding.
Excellent supportive company…
Excellent supportive company ..understanding and very helpful
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your kind feedback. We are really pleased to hear you found our team supportive, understanding, and helpful.
A very good experience today and was…
A very good experience today and was helped with a friendly professional gentleman from EP Financial Solutions
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your feedback. We are pleased to hear you had a good experience and found our colleague friendly and professional.
I was listened to in a very polite…
I was listened to in a very polite manner by the lady I spoke to. She directed me further to the right agencies to help me with my situation.
Feeling uplifted
Thank you so much for your help.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to share your feedback. We’re really pleased to hear that you felt listened to and supported, and that the guidance provided helped you feel uplifted. Wishing you all the best going forward.
The Lady I spoke with was very kind
The Lady I spoke with was very kind. She listened to me explain my concerns and is now trying to help me resolve my issues.
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your the review. We are glad to hear your feedback.
The man was kind and polite also spoke…
The man was kind and polite also spoke very well to me
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for your feedback. We appreciate the review.
If you get into trouble with payments…
If you get into trouble with payments they are helpful and don’t push you for payment.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to provide feedback, we appreciate it.
Talking to a human. The agent was very professional and…
The agent was very professional and friendly, and put my mind at rest. And the BIG PLUS is that you actually talk to a fellow human being.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thanks for the review, we appreciate your feedback and are glad you found our team friendly.
The staff I spoke to was very…
The staff I spoke to was very professional and helpful
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We are glad you found the team to be helpful. Thank you for the review.
EP Financial Solutions
The advisor who helped me with my call today, had outstanding skills as customer services.
10 out of 10.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for the review. We appreciate you taking the time to provide your feedback.
Very professional and very helpful very…
Very professional and very helpful very polite when she was asking me questions I felt comfortable to talk with her
Thank you very much for understanding
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Very glad you found our team member to be helpful and polite. Thank you for letting us know.
EP financial solutions
EP financial solutions, are very professional and do everything to put your mind at ease and help sort the problem. I would recommend.
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We are very glad to hear we could support. Thank you for the review.
The advisor was helpful and kind…
The advisor was helpful and kind dealing with a situation that should have been resolved a year ago. He gave helpful advice and sent a letter for me
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Very glad to hear you found our team member helpful and kind. We appreciate the feedback.
Caller was very polite and friendly
Caller was very polite and friendly. Easy interaction. Simple service.
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
Very great customer service
Very great customer service. The staff was so supportive on the phone and shared more helpful information I was not aware of.
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
Very helpful and friendly
Very helpful and friendly, listening to your credit issue and was not judgemental. Pleasant experience do not be afraid to call them .
They will help you .
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
AGENT
Very helpful agent empathetic and great advise to find a solution to my outstanding debt
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
It's great to know you found our team member helpful and empathetic. We appreciate you taking the time to provide a review.
Polite, helpful and efficient
I had a call regarding a missed payment that I was unaware of. The member of staff who helped me sort it was helpful and conscientious, and everything was sorted within a few minutes. Excellent service. Thank you!
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra EP Financial Solutions
We are very pleased that you found the service excellent and that our team member was helpful and conscientious. We appreciate the review.
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