The product we bought is ridiculously too tough to use, and we've been trying to contact support for weeks with only 1 generic response after our 8 attempts to contacts them, describing the problem i... Vis mer
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My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Vis mer
CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Vis mer
I preserved the gift pack because I wanted to try the zero and the ez before I purchased one. I was hopeful that after reading reviews this would be a great tool to quit. Received the items ordered pr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.
Kontaktopplysninger
USA
- mycapnos.com
3,4
Middels
48 anmeldelser
Ber kundene om å skrive anmeldelser
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Svar fra CAPNOS
Hi Francis,
That’s amazing to hear, thank you for sharing this with us! We’re so happy that CAPNOS is becoming a helpful part of your journey to quit vaping. Making a change like this takes commitment, and it’s awesome that you’ve found something that supports you along the way.
Wishing you continued success. We’re cheering you on! 🙌
Capnos bre z - great piece of kit
As I live in the United Kingdom I was surprised how quickly I received my capnos bre z. The product itself is fantastic I was aware there would be no nicotine or vape clouds and I was not expecting to much due to some mixed reviews but it does an amazing job at mimicking the hand to mouth habit I have built up over 11 years of vaping. When you inhale you get a pleasant blast of clean fresh air with a touch of flavor having already reduced my nicotine from 12mg to almost zero it was the hand to mouth habit I was struggling with I don't struggle anymore it's a great product.
28. juli 2026
Svar fra CAPNOS
Hi Mick,
Thank you so much for sharing your experience! We’re thrilled to hear that your BRE-Z arrived quickly all the way to the UK and that it’s been helping you with the part of vaping that was hardest to leave behind, the hand-to-mouth habit.
Reducing from 12mg nicotine to almost zero is an incredible accomplishment, and we’re honored that CAPNOS could be a part of that journey. We know that breaking a long-standing routine can be just as challenging as reducing nicotine, so it means a lot to hear that the BRE-Z has helped fill that gap.
Thank you for giving CAPNOS a chance despite the mixed reviews and for sharing such an encouraging story. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on as you continue moving forward!
I ordered the gift pack because I was hoping it would help me quit
I preserved the gift pack because I wanted to try the zero and the ez before I purchased one. I was hopeful that after reading reviews this would be a great tool to quit. Received the items ordered promptly and does give you the hand fixation of holding something but you have to inhale so hard to get them to pop. Unfortunately does not mimic pulling on a real vape.
28. juli 2026
Svar fra CAPNOS
Hi Heather,
Thank you for taking the time to share your experience with us. We really appreciate you giving CAPNOS a try, especially as you were looking for a tool to help with your journey to quit vaping.
We’re sorry to hear that the experience hasn’t been what you hoped for so far. We’ve reached out to you personally to better understand what you’re experiencing with both the Zero and E-Z, and we’re looking forward to connecting with you to see how we can help.
Thank you again for giving us the opportunity to make this a better experience for you.
Good product but overpriced
I just bought the Legura. It's not that hard to pull like some people are saying, and I will have to get used to not blowing out any smoke, but so far it seems like a decent product. I recommend chewing some nicotine gum to curb your nicotine cravings. I also wish their flavor was a bit stronger. Overall, I do recommend buying if you're 100% certain about quitting, although I do feel that it is a bit overpriced for just sucking in flavored air.
27. juli 2026
Svar fra CAPNOS
Hi Brandi,
Thank you for taking the time to share such a thoughtful and honest review. We’re glad to hear that you’re enjoying the Legura so far and that the draw has been a good fit for you.
We completely understand that switching from vaping to a nicotine-free alternative is a big adjustment, especially when you’re used to the sensation of vapor and seeing the exhale. We appreciate your feedback on the flavor strength and pricing as well, comments like yours help us continue improving the experience we create for our customers.
Most importantly, we’re excited to be a part of your journey toward quitting vaping. Thank you for giving CAPNOS a try and for recommending us to others who are ready to make that change. We’re grateful to have you as part of the CAPNOS community.
Svar fra CAPNOS
Hi Robert,
Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying CAPNOS and that our team was able to provide a great experience.
We put a lot of care into both creating our products and supporting our customers, so it means a lot to know that both stood out to you.
Thank you for being part of the CAPNOS community, we truly appreciate your support!
excellent customer service and a i am…
excellent customer service and a i am definitely finding it useful alternative
22. juli 2026
Svar fra CAPNOS
Hi Alex,
Thank you so much for sharing this! We’re really glad to hear that you’ve had a great experience with our customer service and that CAPNOS is proving to be a useful alternative for you.
Finding something that fits your routine and helps you move away from old habits can make all the difference, and we’re grateful to be a part of that process.
Thank you for your support and for welcoming CAPNOS into your journey. We’re happy to have you as part of the CAPNOS community!
Literally might save my life...
Accurate estimates for shipping and delivery, good communication! So far I'm really enjoying the product. This creation might literally save my life. Thank you, CAPNOS.
27. juli 2026
Svar fra CAPNOS
Hi Lizz,
Thank you so much for sharing this with us. We’re really happy to hear that your order arrived smoothly and that you’ve had a positive experience with our communication and shipping updates.
Most importantly, hearing that CAPNOS could be making such a meaningful difference in your life means the world to us. We know changing habits isn’t always easy, and we’re honored to be a small part of your journey.
Thank you for trusting us and for sharing your story. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on every step of the way.
Awesome product
Awesome product! I was hesitant to try it, but I’m glad I did! Great pull, felt like vaping but not and the pop is genius! The flavors are so good! I love the mint and the orange!
I love it and I’m thankful that someone put a lot of care into their product! If you’re on the fence about buying one, jump! You won’t be sorry!
21. juli 2026
Svar fra CAPNOS
Hi Nancy,
Thank you so much for sharing this! We’re thrilled to hear that you decided to give CAPNOS a try and that it’s been such a great fit for you.
We love that you called out the pull, the pop, and the flavors, those little details were all designed to make the experience feel satisfying while giving people a better alternative to vaping. Hearing that you can feel the care that went into creating it means a lot to our team.
Thank you for your support and for encouraging others to give CAPNOS a try. We’re grateful to have you as part of the CAPNOS community, and we’re excited to be part of your journey moving forward!
Submitting new review of 5 stars…
Capnos customer service is excellent. Not only were they willing to refund my order, but work with me to find a device more suitable for what I was looking for and credited me for the difference in price. I would definitely recommend them and their products. Thank you @capnos for the remarkable customer support.
29. juli 2026
Svar fra CAPNOS
Hi Jacqueline,
Thank you so much for updating your review and sharing your experience. It truly means a lot to our team.
We’re so glad we had the opportunity to work with you and find a device that better matched what you were looking for. Our goal is always to make sure our customers feel supported, not just with the product, but throughout their entire journey with CAPNOS.
Thank you again for your kind words and for giving us the chance to make things right. We’re grateful to have you as part of the CAPNOS community and truly appreciate your recommendation!
Capnos changed my life for the better
Capnos changed my life for the better, i have been a vaper for almost 15 years, and this made me quit vaping.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Frey,
Reading this truly means a lot to us. Thank you for sharing your journey.
Fifteen years is a long time, and we're honored that CAPNOS could play a part in helping you quit vaping. Stories like yours are exactly why we do what we do.
Congratulations on making that change, and thank you for letting us be a small part of it. We wish you nothing but continued success on your journey.
Great Customer Service
husband and I done a lot of research upfront and finally committed to the investment. Package arrived quickly and very well packaged. Assembly was easy with the packaged instructions. We bought the bundle with one of each vape styles since we like a different hit. My husband is more a throat hit and I am more a mouth to lung so we figured the bundle would offer us both what we need and save a few bucks compared to buying each one separate. We were not able to get the Legura working and contacted customer support via email and they were very responsive and worked to find a good solution for us. While sometimes products don't work or work differently for others, the customer support really pulled through to create a good experience.
18. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Amanda,
Thank you for such a thoughtful review. We really appreciate you sharing the whole experience, from doing your research to trying both devices.
Although the Legura didn't end up working out, we're happy we were able to help and make the return process as smooth as possible. Hearing that our support team turned a frustrating situation into a positive one means a lot to us.
Thank you again for giving CAPNOS a try, and for recognizing the team behind the scenes. We wish you and your husband all the best.
Disappointed and a waste of money
I just received my Capnos Legura. After smoking cigarettes for 30 years, I started vaping Nic salts for about a year now. I started vaping 5 mg Nic salts and am currently down to 1.2 mg. My next step was to try something with no nicotine so I purchased the Capnos which I thought would give me some level of a throat hit. I am highly disappointed after spending $75 for the kit. I have followed the instructions and watches multiple videos to make sure I was using it correctly and I feel that this was a total waste of money. I do taste some flavoring but otherwise I feel like I’m just inhaling air. Not the slightest bit of a throat hit like I was expecting.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Michael,
Thank you for sharing your honest feedback with us. We understand that your experience with the Legura hasn’t matched your expectations.
We also understand that transitioning away from nicotine, especially after years of smoking and vaping, can come with certain expectations around the sensations and habits associated with vaping. While CAPNOS is designed to provide a nicotine-free alternative that supports the behavioral side of the habit, the experience can vary from person to person.
We’d love the opportunity to help. Please reach out to our support team (hello@mycapnos.com), so we can walk through some troubleshooting steps, make sure your device is set up and being used correctly, and better understand your experience. If the device still isn’t the right fit after troubleshooting, our team can also review your eligibility for our 30-day money-back guarantee where applicable.
We appreciate you giving CAPNOS a try and would be happy to assist you.
Very bad UK buying experience
I’m sharing this as a UK customer so others can make an informed decision before ordering from CAPNOS.
I placed an order to be delivered to my UK address. Because timing mattered, I contacted CAPNOS before dispatch to clarify the delivery timeframe and the possibility of expedited shipping. From there, what should have been a straightforward purchase turned into a long back-and-forth.
Across roughly ten days, the issue became a 30-message email thread. The parcel was eventually marked as delivered, but it had not been delivered to my address. I was asked to check with household members, neighbours, building areas, and possible safe places, which I did. The tracking available to me did not show clear proof that the parcel had actually been delivered to me.
What was most frustrating was not just the delivery failure itself. Courier issues can happen. The bigger problem was how the issue was handled afterwards. Instead of CAPNOS taking ownership of the situation with the carrier, I repeatedly felt the burden was pushed back onto me.
I had to check the tracking, explain what information was missing, ask them to escalate the issue with the carrier, follow up again after waiting for updates, and point out that the parcel appeared to have been routed to a carrier collection point rather than delivered to my address. In practice, I felt like I was doing much of the investigation myself.
Their replies were polite, but the attitude felt procedural rather than genuinely proactive. They repeatedly acknowledged the inconvenience, but the practical responsibility for chasing, checking, explaining, and resolving the issue still seemed to sit with me. By the time CAPNOS offered a reshipment or refund and waived the outstanding expedited shipping invoice, I had already spent days following up and trying to resolve a problem that I had not caused.
I ultimately collected the parcel myself from the carrier collection point, even though that was not the delivery address I provided and not a location I had chosen or authorised.
For UK customers, this is the main point: if everything goes smoothly, you may be fine. But if there are any problems, my experience suggests you may need to do a lot of the work yourself to get them resolved.
If you are ordering from the UK and do not have time for repeated follow-ups, carrier tracking, escalation requests, and potentially collecting a parcel from a location you did not choose, I would be cautious about ordering.
Based on my experience, CAPNOS’ UK delivery and issue-resolution process is not something I would personally rely on.
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi there!
Thank you for taking the time to share your feedback and for leaving such a detailed review.
We’re genuinely sorry to hear that your experience didn’t meet your expectations, particularly around how the delivery issue was handled and the level of communication throughout the process. That’s not the experience we aim to provide.
We understand how frustrating it can be when a shipment does not go as expected, and we appreciate you outlining your concerns so clearly. Feedback like this is important for us as we continue working with our logistics partners to improve both delivery reliability and the overall support experience for our international customers, including those in the UK.
Thank you again for taking the time to share your experience, it’s truly appreciated.
Great device for anyone that wants to quit vaping
The product is fantastic and their customer service is excellent as well! Special thanks to Gift and their customer service for helping me through an issue I was having. This is a great product for anyone that wants to quit vaping, as it provides a realistic throat hit as it advertises. Great experience all around!
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Luke,
Thank you so much for sharing this wonderful review! We’re thrilled to hear that you’re enjoying CAPNOS and that it’s been a helpful tool in your journey away from vaping.
It means a lot to hear that our support team was able to help you through your concern. We’ll be sure to share your kind words with Gift, feedback like this is always appreciated and reminds our team why we do what we do.
Thank you again for your trust and support. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on as you continue your journey!
Capnos
Capnos is honestly horrible. There is no feeling of stimulation or anything. Just unflavorful natural oil.
Completely overpriced - $30 for a piece of plastic!
Do not get!
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi G,
Thank you for your feedback, and we understand the product didn’t meet your expectations.
If you haven’t already, our support team is available at hello@mycapnos.com and can assist you further with your device experience and review your eligibility under our satisfaction guarantee.
We appreciate you taking the time to share your experience.
I was so reluctant to pay $75 for a…
I was so reluctant to pay $75 for a starter kit (LEGURA) but my god it’s the best investment iv made in a very long time! As a former cigarette smoker of 21 years and a vaper for 3 years, I can wholeheartedly say I am 100% happy with this product! After reading some of the reviews, I feel like some people might not get how to suck on it! So don’t hold back thinking you’re going to choke! That will create the ‘popping’ sensation (which doesn’t feel like it’s doing anything), sucking it like your taking one consistent long breath in! Works amazing! I will be doing a video and tagging CAPNOS in the next few days on Facebook and TikTok! Thank you!
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi DB!
Thank you so much for sharing this. We really appreciate you taking the time to write such a thoughtful review.
We’re genuinely glad to hear the LEGURA has been such a positive part of your journey, especially with your long history as a smoker and vaper. Feedback like yours means a lot to our team.
We also really appreciate you offering to share a video and tag us, that kind of support goes a long way in helping others understand how to use the device as well.
Wishing you continued success, and thank you again for being part of the CAPNOS community.
Don't waste your money
Don't waste your money. Cheaply made, overpriced and totally unsatisfying.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Paul,
Thank you for sharing your feedback. We understand that the product did not meet your expectations.
We would appreciate it if you could provide a bit more detail about your experience with the product and what specifically you found unsatisfactory. Understanding the issues you encountered will help us better assess the situation and determine how we can assist.
Once we have more information, we'll be happy to guide you through any possible resolutions or options that may be available to you under our policy, which could include a refund or a replacement, depending on the circumstances.
We look forward to hearing from you.
Best regards,
Very good !!!
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Harpa,
Thank you so much for your kind review!
We're delighted to hear you're enjoying your experience. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
Thank you for choosing CAPNOS!
Really great after care!!
Really great after care!!
Had a slight issue with my LEGURA that I bought from them but I tell you what, one message to their instagram team and boy did they get to work. Fantastic service and helped me straight away. Really prompt reply’s! Cannot fault them at all. Things go wrong and that’s a fact of life, but when you get an aftercare team like these guys, it really does go a long long way. If you’re looking for a brand you can trust, I assure you these are the people to buy from. Thank you!
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Robert,
Thank you so much for taking the time to share your experience!
We're sorry to hear you had an issue with your LEGURA, but we're delighted that our team was able to get things sorted quickly for you. Providing responsive, helpful support is something we take great pride in, so it's incredibly rewarding to hear that our Instagram team made a positive difference.
We grateful for your kind words about our aftercare and customer service.
Thank you again for choosing us, and please don't hesitate to reach out if there's ever anything we can help with in the future!
AWESOME PRODUCTS
This company not only sells great products but in addition their team is incredible. I would highly recommend you to try them.
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra CAPNOS
Hi Cheryl,
Thank you so much for your kind words and recommendation!
We're thrilled to hear that you've had a great experience with both our products and our team, and appreciate your support and trust in our brand.
Thank you for being part of our community, and we look forward to serving you again in the future!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.