The product we bought is ridiculously too tough to use, and we've been trying to contact support for weeks with only 1 generic response after our 8 attempts to contacts them, describing the problem i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Vis mer
CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Vis mer
I preserved the gift pack because I wanted to try the zero and the ez before I purchased one. I was hopeful that after reading reviews this would be a great tool to quit. Received the items ordered pr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.
Kontaktopplysninger
USA
- mycapnos.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 64 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My item is not working and no one gets…
My item is not working and no one gets back with me from support.
For someone who is looking to replace…
For someone who is looking to replace that throat hit from a missing a bong…it’s a decent replacement.
My husband loves CAPNOS Legura
My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that means so much to my family. I 100% recommend this product. Their customer service is awesome as well!
⭐⭐⭐⭐⭐ Very professional
⭐⭐⭐⭐⭐
Exceptional customer service and communication. The team was incredibly helpful, responsive, and professional throughout the entire process. I genuinely wish more businesses followed their example. This is how customer support should be handled. Highly recommended!
In CAPNOS you can trust
CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with CAPNOS was positive throughout the entire process. I'd recommend anyone who wants to give up inhaling toxins to CAPNOS--they really have values you can trust, whether it works for you or not!
The product we bought is ridiculously…
The product we bought is ridiculously too tough to use, and we've been trying to contact support for weeks with only 1 generic response after our 8 attempts to contacts them, describing the problem in each request. They only asked us to again explain the problem. We did and have had no response in the last 4 days. We want a refund for their worthless product. Product and customer service are terrible.
Works as expected
Works as expected, the ritual is very similar, miss the smoke though ;)
In my view there are other products out…
In my view there are other products out there which are better, you get an annoying pop when using the device, throat hit is pretty non existent and it just tastes like you are breathing in plastic of which the product is made, I purchased the cheapest easy puff one, the more expensive ones may be ok but for me it now sits in my cupboard
Overall not impressed but not a regretful purchase
So the ordering process was simple however it was almost a week before I received any type of notification that the order was on its way. It was marked as having arrived when it wasn’t but that was most likely a USPS problem. My order arrived the very next day. I’ve had the products now for a few days, and I am impressed by the pop and the airflow. Of course, I will forewarn anyone who tries this to understand that it takes some getting used to in order to get the devices to actually have airflow. Especially the Legura. The BreZ is great and air flows every time without having to try hard. And I would suggest that anyone giving these devices a try really lower their expectations to an extremely low level as far as the flavor is concerned. It is extremely subtle to the point of being almost nonexistent. I can kind of smell a scent maybe get a flavor hint of a scent, but as far as actually having any kind of flavored air thing happening. Don’t expect that. I’m not finding these have that at all. Personally, I feel as if the wicks were so dry and really had a very little scent or flavor at all. I’m not sure how long they’re kept before they’re shipped, how old they are or anything like that. I would not be surprised to find out that these are sitting on a shelf for far too long before they’re sent to a customer, I would be really curious to experience what it would be like to use a freshly scented wick. Where exactly can we buy the liquid and fill the wicks ourselves anyway?? I couldn’t find flavors of liquid on their site. Overall, I am not blown away or all that impressed to be honest. I also wouldn’t go so far to say I regret the purchase. I can confidently say I will most likely use the devices to use up wicks shipped with the devices, however, I am not optimistic about buying more wicks that are pre-flavored. I don’t find them worth the money at all. I would be interested in purchasing the liquid in order to add the liquid myself to the wicks and hope that’s better flavor. I would hope that would make the flavor in the air more pronounced and worth all of this. But I won’t know unless there’s a liquid to try.
The shipment is stuck in German customs…
The shipment is stuck in German customs (it's nobody's fault) and when I reached out to Capnos Support, they refunded all my money including shipping cost. I can't really review the product (unfortunately), but their customer service is great!
I have Capnos Laqura and it's an…
I have Capnos Laqura and it's an interesting product. It depends on your mindset and why you want to use it. I combine it with nicotine gum and hit it whenever I'm bored and want a cigarette. It creates a very satisfying sound. Even though I initially expected to do a light direct-to-lung draw and was disappointed that you can only do mouth-to-lung, I still grew to love it. It's designed nicely and practically, but as a designer, I definitely see room for improvement and progress.
But still i like it, its good product.

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Great customer service!
Despite me not liking the product the customer service team provided a great solution I was happy with.

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I accidentally bought the mint pods not…
I accidentally bought the mint pods not knowing how to use this product and now am stuck with 4 pods and no e cig to use. They’ve ignored my emails and I’m very upset. Maybe a bad review will get their attention as they suck

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Odd to use
It's nothing like smoking a vape. I'm okay with there not being vapor or anything but actually trying to use the device and take in air through it was difficult and odd. It was like a party blower but the other way around.

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They fixed my problem right away!
I had a problem with my order, and they responded right away (on a Friday) and shipped me replacement items. I got the zero, and so far it has been very helpful at satiating the oral fixation, which I find is the hardest part of quitting long term.

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At least not for me...
For what it actually is, it is very expensive. Flavors are nothing but a scam... No wonder the reviewers turn off the comment section.

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I bought from outside the US and failed. Money gone.
I bought from outside the US. After almost a month they just told me that I have to go to Customs to retrieve it. I have no idea where or how to do that. Why would I? They should warn that you need to know how to retrieve things from Customs. They specifically ask for your address, to send it there, not a custom office address from which you have to retrieve it. Absurd.

Svar fra CAPNOS
Dette er Trustpilot
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