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My Furniture UK Anmeldelser 

13 163
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was struggling to find barstools that were available to purchase individually, rather than in pairs, as I only needed three. I was so pleased when I found these on My Furniture. I was impres... Vis mer

Vurdert til 5 av 5 stjerner

Great choice and easy to order. Very helpful staff. I am so happy with my dining table and chairs. It looks perfect in my dining area. The delivery was exceptional and assembly quick. I would defini... Vis mer

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Vurdert til 5 av 5 stjerner

Everything great from ordering to delivery , chair as described , easy to assemble, very comfortable for my 87 year old mother and fab height for her only being 5 ft 2.5 inches her feet are able to to... Vis mer

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Vurdert til 2 av 5 stjerner

The chair that I ordered was not as I expected so I decided to seek a refund as they didn’t have anything else that suited my requirements. They charged me £30 to return the poof. The reason it was... Vis mer

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Informasjon om virksomheten

  1. Møbelbutikk

Skrevet av virksomheten

We’re passionate about luxury, high quality products and good customer service all at sensible prices, but if you feel we come up short on these aims, please talk to us and we’ll do our best to resolve your issue quickly. We scour the globe sourcing products offering best value to our customers. We won’t compromise quality for price. We’re very proud of our own upholstery team. Long Eaton has long been the heart of the UK upholstery industry and this heritage means we get to work with the best craftsmen in the business. We deliver most items within 2 working days, but heavier and bespoke ones can take a bit longer. We include delivery in the price for mainland UK, but if you wish to collect, we’ll discount your order. We aim to respond to any queries the same day, usually within a couple of hours. We hope you’ll enjoy shopping with us.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(13 163)

368 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Just rang to chase up delivery again

Just rang to chase up delivery again. To be told it will be here next Friday. Very poor. No mention of discount or store credit. I could have sent one of my own vans up there quicker. These chairs better be amazing. Im past caring now. Don’t even want then anymore. Trouble they have caused they were supposed to be a gift. Joke.

24. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra My Furniture UK

We’re sorry for the frustration caused. We are currently investigating this with the courier , as according to the information available to us from Parcelforce, the parcel shows as delivered.

Vurdert til 5 av 5 stjerner

Customer service

excellent service received

13. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear you received excellent service from our customer service team. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Excellent delivery service and quality…

Excellent delivery service and quality of furniture is of very high quality. Very easy assembly.

12. mai 2026
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Svar fra My Furniture UK

We’re delighted to hear you were pleased with the delivery service, quality of the furniture and ease of assembly. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Thank you

Thank you, fantastic mirror , looks premium , bargain price !

4. mai 2026
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Svar fra My Furniture UK

We’re delighted to hear you’re pleased with the mirror and that you found it such great value. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Everything came on time and my contact…

Everything came on time and my contact with customer service excellent

8. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear everything arrived on time and that you had a positive experience with our customer service team. Thank you for your feedback.

Vurdert til 1 av 5 stjerner

So the time was booked 8-10am and they…

So the time was booked 8-10am and they arrived 10:20am, outside their time. when i got emailed that i needed to pay for delivery, when they called me bart was very rude said it was common sense for me to know this slot was estimated, when i challenged him on his rudeness he said it was "my opinion" so no delivery, no customer service, no accountability. please avoid.

2. mai 2026
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Svar fra My Furniture UK

We’re sorry to read your review. Although the delivery arrived slightly outside the estimated delivery window, our delivery team sent a message on time, 30 minutes before arrival and also attempted to call. However we were unable to reach you and nobody was available at the property to receive the order.
As a delivery attempt was made, the re-delivery fee applies in line with our delivery policy. We remain happy to rearrange the delivery.

UPDATE: As a gesture of goodwill, we arranged a second delivery attempt and reconfirmed the delivery slot with you in advance. Unfortunately, when our team attended, nobody was available at the property and our attempts to contact you by telephone again went unanswered. We remain happy to assist should you wish to rearrange delivery.

Vurdert til 5 av 5 stjerner

Helpful staff

The customer service person I dealt with was excellent. Good quality product.

9. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear you were happy with both the product quality and the service provided by our team. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Table lamp.

Very fast delivery.
Delighted with item purchased.

6. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear you were happy with your purchase and the fast delivery. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Super quick delivery

Super quick delivery. Great quality dining chairs that match our bar stools we recently bought

4. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear the dining chairs arrived quickly and that they match your bar stools perfectly. It’s great to know you’re happy with the quality. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Stunning

Quick delivery well packaged look absolutely beautiful, well made, instructions could have said to put up the two side brackets first before the middle one, would have made it a bit easier for us. We bought two extending ones so when we came to do the second one we knew what to do and did it in about 15 minutes.

4. mai 2026
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Svar fra My Furniture UK

We’re delighted to hear you’re happy with the quality and appearance of the item and that it arrived quickly and well packaged. We also appreciate your feedback regarding the instructions — that’s very helpful and something we will pass on to our team. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Candle holder

Good secure packaging lovely candle holder Good quality

4. mai 2026
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Svar fra My Furniture UK

We’re pleased to hear you were happy with the candle holder and its quality, and that it arrived safely packaged. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Ease of ordering and communication

Ease of ordering and communication
Quality of product

1. mai 2026
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Svar fra My Furniture UK

We’re delighted to hear you found the ordering process easy and communication clear, and that you were pleased with the quality of the product. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

fast efficient order

fast efficient order with good communication over delivery date and time. Product well constructed with nice finishing touches elevating product. Very robust packaging protected the product well so no chance of being damaged in transit.

1. mai 2026
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Svar fra My Furniture UK

We’re delighted to hear you were happy with the delivery communication, packaging and overall quality of the product. It’s great to know the item arrived safely and met your expectations. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Good shopping experience

Good shopping experience. Pleased with the item and the quality of the delivery service.

9. april 2026
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Svar fra My Furniture UK

We’re pleased to hear you had a good shopping experience and were happy with both the item and the delivery service. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Great service

Great service, great quality and reasonable price

23. april 2026
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Svar fra My Furniture UK

We’re delighted to hear you were happy with the service, quality and value. Thank you for your feedback.

Vurdert til 4 av 5 stjerner

Bedroom furniture

The service from the staff is wonderful, including the help and support given, which made are visit and eventually are choice enjoyable.

10. oktober 2025
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Svar fra My Furniture UK

We’re delighted to hear our team could make your visit enjoyable and assist you throughout the process. Thank you for your kind feedback.

Vurdert til 5 av 5 stjerner

Very Quality

Very Quality , quick delivery , all good

19. april 2026
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Svar fra My Furniture UK

We’re pleased to hear you were happy with the quality and quick delivery. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

Brilliant customer service!

Brilliant customer service!
Ordered some dining chairs, changed my mind 2 days before delivery was scheduled, called to change order to different chairs, couldn't be more helpful. Refund in bank following day. Chairs delivered the day after.
Great quality chairs at a very reasonable price.
Highly recommend

20. april 2026
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Svar fra My Furniture UK

We’re delighted to hear our team could help make the change to your order quickly and smoothly. It’s great to know you’re pleased with the chairs and the overall service. Thank you for your kind recommendation.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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