musicGuard Anmeldelser 

268
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Musicguard ticks all the boxes, exceptional customer service ( Thank you Jayden) quick and efficient when it comes to looking at what’s needed personally insurance wise and totally worth every penny.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Just renewed policy with Music Guard. Have never made a claim but impressed with very helpful telephone adviser who explained all the benefits really well. Feel confident that what I need is well cove... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I bought my public liability insuranceon line with MusicGuard, after a recommendation from a friend of mine. I also phoned as well, before buying it, just to check on a couple of things, as I'm not th... Vis mer

Vurdert til 5 av 5 stjerner

Music guard has acted very Professionally when dealing with my claim to buy back some of my equipment that was lost to the Shurgard storage unit fire on Purley way Croydon. We the customers are still... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

Providing insurance to protect the UK's musicians and DJ's for over 20 years


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

268 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(268)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

SHOCKING!!!!!!!!!

Shocking.

Didn't want to pay out after they agreed my items had been stolen.
They have been provided with evidence, a crime number, investigating police officer's details and independent accounts which they refuse to investigate.

"although we can validate your claim and agree the items have been stolen we have to decline because there wasn't force entry"

The person has been arrested for copying a key and stealing our items.

WATCHOUT

12. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent, efficient and quick claim. Friendly team. Easy to do. Even through the lockdown, they were available to answer my questions on the phone which was a great help to someone who has never claimed on insurance before. Also, as it was through the coronavirus lockdown it was even more important that I had the lifeline of the insurance claim and Music Guard did not let me down. Would recommend all day long.

23. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

impossible to get your documents

impossible to get your documents, asked so many times to just simply have them sent as an attachment to my email address, instead you have to log in to a vault which constantly tells you, your details are not recognised.

19. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Quote given quickly over the phone and set up straight away and received the copy of the documents via email.

12. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Took 6 months to get a fraction of what…

Took 6 months to get a fraction of what I claimed.

16. april 2020
Anmeldelse skrevet uten oppfordring
Logoen til musicGuard

Svar fra musicGuard

We are sorry to hear that you weren't satisfied with the outcome of your claim or the service you experienced from the appointed loss adjuster. The loss adjusters are used to determine a claim settlement figure and factor in areas such as under insurance. We have passed your feedback onto them.

If you would like to raise this feedback further then please contact us on 0333 004 3444 and a member of our Customer Service team will be able to log a complaint for you.

Thanks

The musicGuard Team

Vurdert til 5 av 5 stjerner

Rare Selmer Saxophone

I had a very unfortunate accident on a gig with a rare vintage one if a kind Selmer MV1 considered by many to be the most sought after saxophone on the planet. Damage was considerable including a severely damaged neck. There are no off the shelf parts and it has to be rebuilt by Karsten Gloger in the Netherlands whom is an expert in this field for vintage saxophone necks. In addition the body had to be repaired in the UK by another tech. Musicguard Insurance has been a 1st class Insurance company in dealing with this complex issue. I am a professional musician and the speed of sorting this claim out demonstrates a really a superior service & really sets them apart from normal Insurance cover.

Do yourself a favour if you have a quality musical Instrument and need 1st class cover I would have no hesitation in highly recommending this company whom understands the needs of the professional musician.

As always make sure you take out the correct cover for your needs.

Andrew Dennison

3. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Renewal Premium Non Negotiable

While the staff are pleasant I’m disappointed this year with the lack of willingness to negotiate any discount for loyalty and no claims. I will be treating this insurance like any other policy from now on by shopping around. The only reason I didn’t is because I left it late thinking there would be room for movement on the premium.

19. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til musicGuard

Svar fra musicGuard

We are sorry to hear that you weren't happy with your renewal quote. Our pricing is calculated based on a range of factors that can't be amended by the contact centre team.

It is always a good idea to shop around but do remember to check that any cover is suitable for your specific requirements.

The musicGuard Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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