Chris.was extremely pleasant and very helpful. He put up with a 76 year old wh o did not know exactly what he wanted and kept provaracating. How annoying!!! I will follow up when the chair arrives.... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Charlie had clear speech, very reassuring friendly manner. He made sure I understood everything as we went along. He was extremely patient. Information was very full. I could not fault any aspect... Vis mer
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Bought scooter insurance as advertised via lifestle magazine from motability. I insured a lowish cost machine and the prices stated, other than that for the basic cover, at c+25%, were much higher... Vis mer
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Temitope was the fella who renewed our Pulbic Liability Insurance for Direct Payments 03/03/26 /03/03/27 Policy. Temitope was informative, clear with information relaying, nice pace, friendly,... Vis mer
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Informasjon om virksomheten
Om Fish Insurance
Skrevet av virksomheten
Fish insurance - Providing specialist insurance in the UK for 50 years.
Offering a range of specialist products to protect people within the disability, mobility and care sectors.
Comprehensive Care Insurance
From as little as £67 a year, we offer Liability insurance for Carers and Personal Assistants as well as policies for those who employ carers or PA’s to assist them in living in their own home.
Whether you are an employed or self-employed carer, an employer of carers or PA’s or receive direct payments, Fish can provide the right insurance for you.
Market Leading Adapted Vehicle Insurance
Specialist cover, available online or over the phone.
Insurance specifically designed to provide cover for wheelchair accessible vehicles (WAV’s), adapted cars, disabled drivers and Blue Badge holders.
Our specialist cover has been tailored to ensure your vehicle and any adaptations are covered, as well as including specialised breakdown recovery and access to a suitable courtesy car if required, all within one premium, which can be paid monthly or annually.
Great Value Mobility Scooter Cover
Insure your mobility scooter from just £38 per year. Covering you for accidental damage, third-party liability, and theft, as well as benefits you might not expect, like personal accident and worldwide cover. 24/7 breakdown recovery is also available on our Extra level of cover.
Mobility Equipment Insurance
We also provide specialist cover for mobility and disability equipment, including Prosthetics & Orthotics, Manual and Powered Wheelchairs, plus in-home products such as Walking Aids, Rise and Recline Chairs, Baths, Hoists and Stairlifts. All available via our dedicated UK contact centre.
Kontaktopplysninger
First Floor, Citygate, Longridge Road, Preston, Lancashire, PR2 5BQ, Preston, Storbritannia
- 0333 331 3900
- admin@fishinsurance.co.uk
- fishinsurance.co.uk
4,7
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Fish Insurance
Good afternoon, thank you very much for choosing Fish Insurance and for taking the time to leave us such a positive 5* review today. Our aim is to make it as easy as possible for our customer so we are really pleased to hear we have achieved this for you.
Many thanks,
The Fish Social Team
Very easy process
Very easy process, very reasonable premium for a brand new wheelchair. Highly recommend.
30. oktober 2026
Svar fra Fish Insurance
Good afternoon Patrick, thank you for taking the time to leave us a 5* review today. We are so pleased that you have chosen to insure your wheelchair with us. It is great to hear that you would recommend us.
Many thanks,
The Fish Social Team
The simplicity to apply and the whole…
The simplicity to apply and the whole process was great.
28. oktober 2026
Svar fra Fish Insurance
Good afternoon Ray, thank you for taking the time to leave us a 5* review. We are very pleased to hear that you found the whole journey so positive, we are very glad that you have chosen to insure your equipment with us.
Many thanks,
The Fish Social Team
Svar fra Fish Insurance
Good morning Joe, thank you for insurance with Fish and for taking the time to leave us a review. We are so pleased to hear that you found us very helpful.
Many thanks,
The Fish Social Team
I am using Fish Insurance for my…
I am using Fish Insurance for my work.All going quick for renew and payment. All good.
28. oktober 2026
Svar fra Fish Insurance
Good afternoon Amalia, thank you very much for choosing Fish Insurance and for taking the time to leave us a review today. We are glad to hear it was nice a quick for you to renew you policy.
Many thanks,
The Fish Social Team
Svar fra Fish Insurance
Good afternoon Stephen, thank you very much for the time you have taken to leave us a review today. We are really happy to hear that you found our service helpful and easy, thank you for trusting us with your cover!
Many thanks,
The Fish Social Team
Chris.was extremely pleasant and very…
Chris.was extremely pleasant and very helpful.
He put up with a 76 year old wh
o did not know exactly what he wanted and kept provaracating. How annoying!!!
I will follow up when the chair arrives.
26. oktober 2026
Svar fra Fish Insurance
Good afternoon Keith, we are very glad to hear you had a great experience with us. We will make sure Chris gets the wonderful feedback. Thank you for choosing Fish for your insurance.
Many thanks,
The Fish Social Team
Svar fra Fish Insurance
Thank you for the 5 star review! We are happy to hear you found the set up easy, and we are thankful for you choosing us.
The Fish Social Team
Very quick and easy to get a quote and…
Very quick and easy to get a quote and arrange insurance.
23. oktober 2026
Svar fra Fish Insurance
Thank you for taking the time to leave us a review! We are happy to hear that you found the experience quick and easy and are glad to have you on board with us!
The Fish Social Team
I spoke today with very nice people
I spoke today with very nice people. They understand me they have pension.
23. oktober 2026
Svar fra Fish Insurance
Good afternoon, thank you for taking the time to leave us a review today. We are very glad to hear you had a good experience with us.
Many thanks,
The Fish Social Team
Svar fra Fish Insurance
Hi Julie,
Our team always aim to make our customers feel supported, so this is wonderful to hear. Thank you for reaching out to let us know.
Best Wishes,
The Fish Social Team
Svar fra Fish Insurance
Hi Darren,
It's great to hear that you had an easy experience with us, thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Svar fra Fish Insurance
Good afternoon, thank you for taking the time to leave us a review. We are so pleased to hear that you found our service patient and helpful, thank you for choosing Fish Insurance for your cover.
Many thanks,
The Fish Social Team
The person advising me was super polite…
The person advising me was super polite and helpful, guiding me patiently and expertly through the sections of the online employer insurance application that I had queries on. Thank you.
12. oktober 2026
Svar fra Fish Insurance
Good Evening Juliet,
Our team strive to provide a service that leaves our customers feeling confident in the cover they have chosen with us, so this is wonderful to hear! Thank you for letting us know.
Best Wishes,
The Fish Social Team
Svar fra Fish Insurance
Hi Edward,
We aim to make our processes as easy as possible for our customers, so this is great feedback to receive! Thank you for taking the time to let us know.
Best Wishes,
The Fish Social Team
Very good
Very good. Intelligent and understandable customer service agent dealt with my problem promptly and politely. Would recommend.
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fish Insurance
Hi Christine,
Thank you for letting us know about your experience with our team - we have passed this onto the handler who helped you, as well as his manager!
Best Wishes,
The Fish Social Team
DO NOT TRUST THIS COMPANY…
So you provide insurance for personal assistants? You are an absolutely disgusting company. I have been a PA for 9 years. When my lovely lady sadly passed away, you have stalled and stalled for over 3 months, stopping me from receiving any money for my redundancy and final pay. How do you expect me to actually live as I have lost my job? Once this is finalised I will be taking this further. I have spoken to ACAS and the OMBUDSMAN. I am also speaking to a solicitor. How dare you treat honest working people like this. I worked 9 years looking after someone with Huntingdons disease, my insurance was paid every month by my employer, I am owed redundancy, statutory notice and your paltry £2000 or less you haven’t paid has left me in dept with credit card fees because of your terrible service. Thank you so much for making an incredibly hard time even harder. I will be seeking compensation and will be going to the press, social media etc to expose how you treat people
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Fish Insurance
Good afternoon Saffron,
Thank you for bringing your concerns to our attention and giving us the opportunity to look into this.
We have reviewed this with our Claims team, who have been liaising with your payroll company regarding the matter. Your payroll company will be able to provide you with an update on the payment.
Unfortunately, we are unable to discuss the claim with you directly, as you are not listed as an authorised contact on your employer’s policy.
We apologise for the inconvenience and appreciate that this is a difficult and frustrating time for you.
Best Wishes,
The Fish Social Team
Svar fra Fish Insurance
Good Morning Diana,
It's great to hear that you found our team helpful, and process easy. Thank you for taking the time to let us know!
Best Wishes,
The Fish Social Team
Difficult to make payment on line
4. oktober 2026
Svar fra Fish Insurance
Good Morning,
We’re sorry to hear that you had difficulty making your payment online. We can see that you’ve now been able to complete your payment and purchase your policy. Thank you for your patience and for sharing your feedback, and apologise for any inconvenience.
Best Wishes,
The Fish Social Team
Svar fra Fish Insurance
Good afternoon, thank you for taking the time to leave us a review today. We are very glad to hear you found the service excellent.
Many thanks,
The Fish Social Team
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