Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I received an email on 10/16 that my box was “en route” to me. I sent an email Nov 2nd requesting a status update because when I track the package, it still has not actually shipped. Since I sent my e... Vis mer

Vurdert til 5 av 5 stjerner

I was expecting a golf shirt or maybe a golf glove since when ordering sizes were asked Also ordered bonus box. Both contained unattractive hats, got tees, ball markers, stamp, impact tape, knit hat,... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Quality of items in the box seems to be declining. No more sleeve of balls, only basic tees each time, many repeat accessories items in this box (repeated item examples: club cleaning brush attachme... Vis mer

Vurdert til 4 av 5 stjerner

It was good value for money. Box was worth around $230 and included some apparel items, a putting mat, a towel, among others. I've just bought my first set of clubs, so I find some things useful, howe... Vis mer

Informasjon om virksomheten

  1. Golfbutikk

Skrevet av virksomheten

Mullybox is a subscription box for golfers. All of your golf essentials conveniently delivered to you, in one box.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

284 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Subscription

Great subscription great customer service !

16. desember 2022
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Svar fra Mullybox

Hi Drake, unfortunately we stopped the golf ball subscriptions for the time being. Of course, you were not charged for this.

We sent a few emails about the change but sorry if it caught you off guard.

Also, we were missing sizing info on your last box, so will follow up with you to see if we can get you your shirt!

Vurdert til 4 av 5 stjerner

I was very happy with the mully box…

I was very happy with the mully box getting my 2 sleeves of golf balls every month along with small surprise gifts. Then you raised the price and I decided to cancel

15. oktober 2022
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Svar fra Mullybox

Hi David, sorry we discontinued the monthly boxes. We are working hard on some new product developments. Stay tuned!

Vurdert til 5 av 5 stjerner

Quick reach out to my concern

I was expecting a golf shirt or maybe a golf glove since when ordering sizes were asked Also ordered bonus box. Both contained unattractive hats, got tees, ball markers, stamp, impact tape, knit hat, golf towel, backyard bullseye set and socks. Only plus, quick delivery

17. desember 2022
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Svar fra Mullybox

Hi Audrey, thank you for your review and apologies about a potential mispack and that you didn't like the hat!

I will take a look into this with our fulfillment team, as it does appear you had your sizing information input. We are shipping a pullover and glove, but if we don't have sizing info the backyard bullseye set is a replacement.

I'll follow up with you by email to get this sorted out!

Vurdert til 5 av 5 stjerner

I wanted to know the tracking…

I wanted to know the tracking information of my quarterly subscription. The quick response was unexpected, but very nice.

16. desember 2022
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Svar fra Mullybox

Hi Kyle, glad we could take care of everything fast for you!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service! Responded very quickly and was able to fix mistake on order.

16. desember 2022
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Svar fra Mullybox

Hi Janie, glad we could take care of everything for you!

Vurdert til 4 av 5 stjerner

I was excited about this subscription…

I was excited about this subscription for my husband as a Christmas gift. So excited I also recommended it to my sister-in-law for her husband too. I ordered the box and never received any type of tracking information until I emailed them a week later (according to the website they ship out 48-72 hours later). I emailed them twice before I received an answer. After receiving shipping information the box sat in Michigan for days and FedEx couldn’t help in letting me know when it will ship out. After getting in touch with one of the representatives of Mully he did everything he could to get answers from FedEx which eventually lead him to ship a completely new box to another address for me just so I could have it in time for Christmas.
Above and beyond service in the end. Thank you Drew!

7. desember 2022
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Svar fra Mullybox

Hi Jessica, I know we discussed this by email and we are also frustrated that FedEx did not scan your box in. We did ship this out within 48 business hours of the order, the ~1 week delay is related to FedEx's handling.

We did reply to all of your emails the same day (except your email from 9pm yesterday we replied next day).

I promise this will arrive by Christmas! We are going to do everything in our power to make FedEx move faster, and if they don't, we'll overnight a new one.

Vurdert til 5 av 5 stjerner

The boxes were amazing

The boxes were amazing. All the products I still use to this day. The clothes are still standing .

12. juli 2022
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Svar fra Mullybox

Glad you loved it and thank you for your review!

Vurdert til 5 av 5 stjerner

Timely delivery of a putting mat

Timely delivery of a putting mat. I was looking at getting a putting mat for the winter to improve my putting stroke. All the other items are great.

1. desember 2022
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Svar fra Mullybox

Glad you loved it and thank you for your review!

Vurdert til 5 av 5 stjerner

Great company

Drew and his staff are awesome. They were very patient and answered all questions and repaired a shipping issue with me. Again Mullybox is awesome and I highly recommend their company and products

14. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mullybox

Glad you loved it and thank you for your review!

Vurdert til 4 av 5 stjerner

Changing my rating

I am changing my review after being in touch with Mullybox. The problem was with Fed Ex and the way they handled the shipping and pick up.

14. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mullybox

Thanks for updating the review and glad we can help!

Vurdert til 5 av 5 stjerner

Customer Service

So far the customer service has been great. I bought this as a gift so I hope me husband likes it!

14. desember 2022
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Svar fra Mullybox

Thanks for the review and we think your husband will love it!

Vurdert til 5 av 5 stjerner

A company that cares about there customers

We enjoyed the boxes we did receive. With this being a online subscription company. I’m surprised not only how simple contacting them was. But more so how customer first they truly are. I would recommend this company to people if I was asked. We have been introduced to training aid I might have not got other wise. And my son has continued using to this day some items right before a tournament.

7. desember 2022
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Svar fra Mullybox

Ken, sincere apologies for the miscommunication. As discussed, there was some confusion all the way around with this transaction but glad we are getting it resolved for you.

Vurdert til 5 av 5 stjerner

Awesome customer service

I got a Mullybox subscription for my dad as a gift. I am not a golfer and have no idea how good the items were or how good of a value they were. My dad seemed to enjoy it.

I can say that the customer service I received was excellent. The shipping costs were unclear when setting up the subscription (there is a monthly shipping fee, I found out later), and I was able to get them removed for several months with a screenshot of the confusing language at checkout.

It was disappointing that 4 months into the 6 months I had promised my dad that Mullybox decided to change from a monthly subscription model to a quarterly box (which cost more than 3x the basic box I originally had). But after I canceled, I gave that feedback (without asking for a refund), and they gave me $15 back. They really didn't need to do that to keep my business, since I had already canceled.

While they are probably going through some growing pains that led to me having to contact customer service, they really were great to deal with.

2. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mullybox

Thank you for your review and glad we could get some of your concerns resolved. If you ever need anything going forward, just let us know!

Vurdert til 5 av 5 stjerner

Great products!

Excellent products and a lot of value. Definitely get your moneys worth!

17. oktober 2022
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Svar fra Mullybox

Glad you loved it and thank you for your review!

Vurdert til 4 av 5 stjerner

First time to try

First time to try. Had quite a variety of items. Not too bad

7. desember 2022
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Svar fra Mullybox

Hi Darryl, I think there is some confusion! You used a coupon to get 50% off your first box (and a $100 retail value free gift). We are offering a complete refund. We'll follow up again by email to help sort this out.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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