Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Vis mer
Selskapet har svart
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Vis mer
Selskapet har svart
I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av industriutstyr
- Leverandør av slipemidler
- Leverandør av fabrikkutstyr
- Produsent
- Leverandør av sikkerhetsutstyr
- Ståldistributør
Skrevet av virksomheten
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Trust MSC to deliver
Skrevet av virksomheten
- Solving your biggest business challenges
- At the heart of MSC is our commitment to give you back control and demonstrate time and cost savings.
Next Working Day Delivery as Standard
Order before 6pm or 7pm online to receive next working day as standard
With our next working day delivery service, 99% of orders are dispatched the same day. We also offer a no quibble returns policy on catalogue items - we'll even collect it from you for free
Kontaktopplysninger
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannia
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra MSC Industrial Supply Co. UK
Good morning Rebecca,
Thank you for your 5 star review, we are glad to hear you are happy with the service we provide and look forward to doing future business with you.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Alan,
Thank you for taking the time to leave us with your 5 star review.
We are delighted to hear that your experience has been a positive one.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Hi Mark,
Thank you for taking the time to leave us such a great review and the 5 stars we greatly appreciate it.
We will continue to provide you with a service that you can expect to receive.
Kind regards
Kelly
Found whet I needed quickly and at a…
Found what I needed quickly and at a reasonable price Prompt delivery
14. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Paul,
Thank you for sharing your review and for the 5 stars we are extremely happy to hear that your experience was a good one.
We look forward to assisting you in the future.
Kind regards
Kelly
Not kept hanging on the phone quick…
Not kept hanging on the phone quick to answer sales people very helpful next day delivery
13. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Keith,
Thank you for taking the time to leave us your 5 star review, we are thrilled to hear your positive feedback.
We look forward to future business with you.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Peter,
We really appreciate your time in leaving us such a great review and the 5 stars.
We take pride in providing first-class service and are delighted to hear we achieved this for you.
Kind regards
Kelly
Troy was a pleasure to deal with
Troy was excellent in ensuring that we got the best value for money. Extremely pleasant and professional
14. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Jacqueline,
Thank you for taking the time to leave us a fabulous 5 star review which we will happily share with our colleague.
We are passionate about providing a service you can rely on and look forward to assisting you in the future.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Michael,
Thank you for taking the time to leave us with your 5 star review.
We are delighted that you happy with our customer service we pride ourselves on being great at this.
Kind regards
Kelly
The service from the suppliers was good…
The service from the suppliers was good delivery is rubish, we still have not received it.
12. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Mrs Goold,
Thank you for taking the time to leave us your review and feedback.
We thank Mr Goold for speaking to us early today.
Should you need to contact us please call us Mon-Fri 8:00-5:30 on 0800663355 option 2 for Customer Services.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Reginald,
Thank you for your 5 star review, we appreciate your time.
We are glad to hear you had a positive experience with us and look forward to assisting you in the future.
Kind regards
Kelly
Ontime Delivery
13. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon Anitha,
Thank you greatly for your 5 star review, we are delighted to hear that you were happy with your experience.
We appreciate your business and look forward to supplying you again soon.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Lesley,
Thank you for taking the time to leave us with your 5 star review.
We are thrilled to hear that you had such a positive experience with us and look forward to future business with us.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Dave,
Thank you for taking the time to leave us your review and taking my call today.
We appreciate your feedback and will be in touch with you again shortly.
Kind regards
Kelly
Customer Service Department
Ordering a tool that was showing in…
Ordering a tool that was showing in stock, we paid for next day delivery with DPD. It didn't turn up so we called you and you told us that the tool was not in stock and you was waiting for them as you had to order them . Why show stock as in stock to order , when clearly it isn't ?
11. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for your time in leaving us your review, a member our Customer Support team member has made contact with you via email as we have been unable to reach you by telephone, please feel free to contact ourselves Mon-Fri 8:00-5:30 on 0800 663355 (option 2) for Customer Services.
Kind regards
Kelly
Giving a quick response to my enquiries…
Giving a quick response to my enquiries and website is easy to use.
11. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning,
Thank you for taking the time to leave us with a 5 star review we really appreciate it.
Kind regards
Kelly
Fast delivery and great price
I was buying thread repair coils and already committed to the order but they offered a good discount after this fact which is rarely ever seen. And super fast delivery too.
5. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning Robert,
Thank you for your time in leaving us your review we really appreciate it.
Its great to receive 5 stars from you and look forward to doing business with you in the future.
Kind regards
Kelly
Customer Service Department
Prompt delivery!
Prompt delivery!
You can rely on MSC Industrial Supply Co, order one day and the goods arrive the next.
Well done.
7. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good morning David,
Thank you for taking the time to leave us a review.
We are delighted with the 5 stars.
We love to hear great feedback from our customers.
Kind regards
Kelly
Customer Service Dept
Svar fra MSC Industrial Supply Co. UK
Good afternoon Paul,
Thank you for taking the time to leave us your review and speaking with us this afternoon.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Kelly
Fast Service Competitive Price
I was looking for a particular tool online and came across MSC website, the item was at least 15% cheaper than I had found through our usual supplier.
It was easy to order and the item came within 2 working days.
1. mai 2026
Svar fra MSC Industrial Supply Co. UK
Good afternoon,
Thank you for sharing such a great 5 star review, we appreciate your feedback and look forward to continuing business with you.
Kind regards
Kelly
Svar fra MSC Industrial Supply Co. UK
Good morning Frank,
Thank you so much for your 5‑star review! We are really pleased to hear you had a great experience with us.
Your feedback means a lot to us, and we look forward to helping you again in the future.
Kind regards
Kelly
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