Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Vis mer
Selskapet har svart
On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Vis mer
Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrevet av virksomheten
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktopplysninger
Motorpoint Chartwell Drive Derby, DE216BZ, Derby, Storbritannia
- 01332 426351
- customercare@motorpoint.co.uk
- motorpoint.co.uk
Over 1000 new cars every week
4,6
Enestående
29k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Motorpoint
We're so glad to hear that our team provided you with kind, patient, and friendly service. We appreciate your positive feedback!
Thank you
Motorpoint Widnes
Motorpoint staff made the whole process…
Motorpoint staff made the whole process of part exchange as stress free as it can be.
They were partcularly patient with my customer error on the bank lump sum payment!
This is my third car purchase with Motorpoint and I would happily recommend them to others.
28. juni 2026
The car I purchased should have been…
The car I purchased should have been checked over better a few things wrong with it. And paid to have the car moved nearer too me and was promised two keys but one had gone missing and they don't seem to know where it is.all been sorted out now very happy with the customer care and very quickly sorted out happy with the car now.will use motorpoint again.
23. juni 2026
Svar fra Motorpoint
hello please can you reach out to burnleycustomercare@motorpoint.co.uk so that we can chase this for you if we aren't already. without a last name or a registration i cant check this.
thanks,
burnley customer care team
Good selection of cars and very helpful staff.
Good selection of cars, staff are helpful and don’t harass and pester you.
28. juni 2026
Svar fra Motorpoint
We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.
Thank you
Motorpoint
The salesman Joshua was very…
The salesman Joshua was very professional and trustworthy. He explained everything clearly as we went through the purchase of our new car.
28. juni 2026
Svar fra Motorpoint
Thank you for your kind review. We're delighted to hear Joshua provided a professional service and made everything clear throughout your car purchase. Enjoy your new car, and thank you for choosing us!
Service at the store was brilliant
Very helpful and made us comfortable when having to wait for our appointment
21. juni 2026
Svar fra Motorpoint
Hi Debra,
Thank you for taking the time to leave us your feedback. I'm delighted to hear that you had a positive experience in store and that our lovely team were able to make you feel comfortable throughout.
Thank you again for your business, we hope to see you back in store again soon!
Kind Regards,
Kayley Ainsworth
Customer Service Manager
Glasgow branch is top class
Recently bought a car from the Glasgow branch and my experience could not have been any better.
Jack Lester was amazing throughout the process and made the purchase of my new car so smooth and fast....went in on the Saturday for a test drive and picked the car up on Sunday (needed wee touch ups of paint) which I think is amazing. He kept in touch throughout.
Also branch was very clean and all staff were welcoming.
Would defo recommend and return in the future.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Chloe Thomas in customer care is…
Chloe Thomas in customer care is brilliant! Went above and beyond to ensure my needs were met, and was very helpful and polite. Would recommend to others as the customer care was fantastic with Chloe.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Everything went to plan.
Everything went to plan, and I am happy with purchase, so far!
Perhaps a bit more help with car set-up familiarisation.
28. juni 2026
Svar fra Motorpoint
Thank you for your feedback! We're delighted to hear that everything went smoothly with your purchase and that you're happy with your new car. We appreciate your suggestion regarding car setup familiarisation and will certainly take this into consideration to improve our customer experience.
Thank you
Motorpoint
As soon as we arrived we were greeted…
As soon as we arrived we were greeted but not in a pushy way but a "we're here if you need just give us a shout. Looked around for hours and after almost giving up (I'm picky) found the car I really wanted. Asked for a test drive and was given the keys with no one sat in car being pushy. Sold. Got my audi a6 and also had a great experience.
23. juni 2026
Svar fra Motorpoint
Hi Ian,
We're delighted to hear you had such a positive experience finding your new car! We're glad you appreciated our no-pressure approach and that you found the perfect car after looking around. Enjoy your new car!
Kind Regards
Motorpoint Sheffield
Jodie was a pleasant and helpful lady
Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful
28. juni 2026
Svar fra Motorpoint
We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!
Thank you
Motorpoint
Joe was really helpful
Joe was really helpful, showed me a good selection of cars and helped me choose my new car (which wasn't on my shortlist of ones that I was interested in but turned out I liked more than any of the others!). I didn't feel pressured into anything I didn't want to do, he was just the right level of personable and professional.
26. juni 2026
Svar fra Motorpoint
We're delighted to hear that our team member was so helpful in guiding you to your new car, even one you hadn't initially considered! It's wonderful to know you felt no pressure and appreciated the balance of personable and professional service. Thank you for sharing your positive experience.
Thank you
Motorpoint
Ashton from the Burnley motorpoint took…
Ashton from the Burnley motorpoint took care of everything.No stress everything was taken care of.Manythanks.
23. juni 2026
Svar fra Motorpoint
We're so pleased to hear that your experience was stress-free and that everything was taken care of for you. Thank you for sharing your positive feedback with us.
Thank you
Motorpoint
Excellent all round service …
Returning to Motorpoint after previous dealings when buying a car again found the sales staff very friendly honest and helpful, describing exactly my preference he searched all stock filtering and forwarding what he new would suit eventually finding and matching my preference, the price and hand over also went smoothly. 👏
28. juni 2026
Svar fra Motorpoint
We're delighted to hear that your return to us for another car purchase was a positive one. It's wonderful that our sales staff were friendly, honest, and helpful in finding the perfect match for your preferences, and that the handover was smooth.
Thank you
Shannen, GSM
Rhys made the experience very easy and…
Rhys made the experience very easy and enjoyable. Great service!
22. juni 2026
Svar fra Motorpoint
We appreciate your kind words! We are so pleased to hear that Rhys made your experience easy and enjoyable. Thank you for your feedback!
Thank you
Motorpoint Newport
Svar fra Motorpoint
Good Afternoon,
Thank you for your review!
I am pleased to hear that you were happy with your experience with us and that you would recommend us in the future.
Please do not hesitate to get in touch if we can assist you further.
Kind Regards
Kimberley Herron
Customer Service Manager
Motorpoint Birtley
No sign of cash after FOUR days
Went to the Newport centre Wales for about 12noon and they took away my car. After about 20 mins the gay came back and said the online valuation is correct and if you agree the money will be in the bank in just a few minutes. That was Friday and now its Tuesday and still no money despite a phone call, an app chat and 2 emails to Lewis the assistant manager. Feeling very ignored and worried its a 15k car and I need the cash. Issue resolved after 4 days, seems it was weekend banking issues.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Motorpoint
Thank you for sharing your experience. I'm truly sorry to hear about the delay in receiving your payment and the frustration this has caused. I understand your concern, especially with a significant amount involved. We want to ensure this is resolved for you as quickly as possible - are you able to email your details to NewportCustomerCare@motorpoint.co.uk - we want to get this sorted for you as soon as possible! We are so sorry.
Thank you
Motorpoint Newport
Jaguar Epace purchase, Norwich
Easy to reserve car online.
Casey was great. Friendly and knowledgable. He made the whole process easy from entering the showroom to leaving with the car. Thank you
23. juni 2026
Svar fra Motorpoint
We're delighted to hear that reserving your car online was easy and that our team member provided such friendly and knowledgeable service. We're so pleased they made the entire process smooth for you.
Thank you
Motorpoint
Greeted by a friendly Zac
Greeted by a friendly Zac. We were dealt with in a friendly, no pressure way! We were very happy all round with the service received.
28. juni 2026
Svar fra Motorpoint
We're so pleased to hear you had such a positive experience and that our team provided friendly, no-pressure service. Thank you for your kind feedback.
Thank you
Motorpoint
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