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Motorpoint - Swansea Anmeldelser 

864
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... Vis mer

Vurdert til 5 av 5 stjerner

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Vis mer


Informasjon om virksomheten

  1. Bilforhandler
  2. Bruktbilforhandler

Skrevet av virksomheten

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrevet av virksomheten

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktopplysninger

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannia

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Enestående

TrustScore 4.5 av 5

864 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(864)

6 270 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

Vurdert til 5 av 5 stjerner

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13. juni 2026
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Svar fra Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11. juni 2026
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Svar fra Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

It was brilliant the sales person I…

It was brilliant the sales person I spoke to first I think his name was JOE. He said go and look around. See if you fancy any of the vehicles and come back and see me. No pressure no pushing sales purchase just a genuine nice guy. I picked the car put a deposit down. Picked it up a few days later spoke to a different gentleman exactly the same experience no pressure paid for the car picked it up. I was in and out in less than half an hour absolutely brilliant service. Well done motor point Swansea will definitely be recommend you to anyone. I know that’s looking for a car. Thank you so much. 👍🏻

13. juni 2026
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Svar fra Motorpoint - Swansea

We're delighted to hear you had such a brilliant experience with us! It's wonderful to know our team provided helpful, no-pressure service. We appreciate your kind words and recommendation. Thank you for choosing us!

Thank you
Motorpoint

Vurdert til 4 av 5 stjerner

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3. juni 2026
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Svar fra Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1. juni 2026
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Svar fra Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Vurdert til 4 av 5 stjerner

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4. juni 2026
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Svar fra Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Vurdert til 4 av 5 stjerner

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31. mai 2026
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Svar fra Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

Vurdert til 1 av 5 stjerner

This was the worst experience of my life


This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.

Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

3. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Swansea

Hello, we are so sorry to hear of your experience. Please rest assured that this will be fully investigated as this is certainly not how we want our customers to feel. I can only apologise for what has happened.

Vurdert til 5 av 5 stjerner

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28. mai 2026
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Svar fra Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Kieran was absolutely fantastic

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

27. mai 2026
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Svar fra Motorpoint - Swansea

We are so pleased to hear about your excellent experience. It's wonderful that we could make your car buying journey so smooth and efficient. Thank you for your kind recommendation!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Jodie was excellent.

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

30. mai 2026
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Svar fra Motorpoint - Swansea

We're so pleased to hear our team provided such excellent service. Thank you for your kind words and positive feedback!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Wernt pressurised to purchase a car…ka

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

30. mai 2026
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Svar fra Motorpoint - Swansea

We are so glad you appreciated our no-pressure approach and found our team helpful. We hope you enjoy your new car!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

From start to finish a great and easy…

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

25. mai 2026
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Svar fra Motorpoint - Swansea

We are so glad to hear your family had such a great and easy experience with us, especially after three car purchases! Thank you for your loyalty.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

The whole experience was really…

The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

29. mai 2026
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Svar fra Motorpoint - Swansea

We're so pleased you found your car buying experience pleasant and easy. We're glad our team was kind and patient throughout. Thank you for your feedback!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Very large selection of cars very…

Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

29. mai 2026
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Svar fra Motorpoint - Swansea

We're delighted you found our car selection extensive and our team professional. Thank you for your positive feedback!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

My wife and I were dealt with by Joe…

My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to deal with. I have no connection with the company or salesman and this is a genuine unbiased review of our experience car collected on 24/5/26.

27. mai 2026
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Svar fra Motorpoint - Swansea

We are delighted to hear about your positive experience with us. It is wonderful to know that our team was helpful and made your car purchase stress-free. Thank you for sharing your genuine feedback.

Thank you
Motorpoint

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