Banner for Motorpoint - Swansea

Motorpoint - SwanseaAnmeldelser 

799
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all... Vis mer

Vurdert til 5 av 5 stjerner

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eve... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

This was the third car we've bought from Motorpoint. From the moment we walked into the showroom, the staff couldn't have been more helpful. Kiran Anthony assisted us through the whole process,Fro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wide selection of vehicles available with many more offered that could be transported from other branches if needed. Staff members were very polite and knowledgeable when discussing various vehicle op... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bruktbilforhandler

Skrevet av virksomheten

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrevet av virksomheten

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktopplysninger

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannia

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Enestående

TrustScore 4.5 av 5

799 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(799)

5 871 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2. juli 2026
Vurdert til 1 av 5 stjerner

Absolutely appalling customer Service

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

2. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

Hi Emma, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Vurdert til 1 av 5 stjerner

Motorpoint Rip Off

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer. don't be misled by motorpoints reply, that it comes off invoice cost, that makes you think you get it back you don't, it's the car price + the transport cost (£199)

2. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

Hi, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Vurdert til 5 av 5 stjerner

Good selection of cars and very helpful staff.

Good selection of cars, staff are helpful and don’t harass and pester you.

28. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Jodie was a pleasant and helpful lady

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

28. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11. april 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Great selection of cars

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

23. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We are so pleased to hear you found a great selection of cars and that our team provided excellent assistance in helping you find the perfect one. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Kia Sportage

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

21. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We're so glad to hear everything was good and clearly explained. Thank you for your feedback.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Good seevice

Elliot the salesperson was helpful and knowledgeable

15. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Vurdert til 4 av 5 stjerner

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

Vurdert til 1 av 5 stjerner

Sold a broken car

My girlfriend bought a car from here around 7 months ago , turns out here engine mounting bolts was not bolted in properly and also missing some bolts went through the warranty company which was no help so we asked motorpoint if they could help we told them if the engine would of dropped on the drive shaft she would have no control over the car and something could of happened and when we told them that a women named Claire joked and laughed at her face , then saying they couldn’t do nothing

18. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We are sorry to hear of your experience and can see from our records that a full investigation has been carried out in line with the Consumer Rights Act 2015. This has all been provided to your girlfriend. We also understand that our staff went above and beyond what was expected to investigate this issue on your girlfriends behalf. We are sorry we have not been able to assist in this situation.

Vurdert til 5 av 5 stjerner

Perfect

Perfect! Love my new car. All very professional. Great service from start to finish 😃

13. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We're so glad you love your new car and had a professional experience with our team!

Thank you
Motorpoint

Vurdert til 5 av 5 stjerner

Very good and very friendly and…

Very good and very friendly and professional would recommend to friends

11. juni 2026
Logoen til Motorpoint - Swansea

Svar fra Motorpoint - Swansea

We appreciate your kind words and recommendation. We're happy to hear you had a positive experience.

Thank you
Motorpoint

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv