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Motorpoint - Edinburgh Anmeldelser 

504
TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Vis mer

Vurdert til 5 av 5 stjerner

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... Vis mer

Vurdert til 5 av 5 stjerner

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Bilforhandler
  2. Bruktbilforhandler

Skrevet av virksomheten

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrevet av virksomheten

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktopplysninger

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Storbritannia

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Enestående

TrustScore 4.5 av 5

504 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(504)

5 945 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Recent car purchase

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

16. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so pleased to hear your car purchase was easy and that you felt no pressure. It's wonderful that you're happy with your new car and that our team was helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Vurdert til 1 av 5 stjerner

Awful customer service

Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

30. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Edinburgh

We are truly sorry to hear about your difficult experience. We are reviewing your feedback to improve our service and prevent similar issues.

Thank you
Shannen, GSM

Vurdert til 4 av 5 stjerner

Very easy (apart from the review process)

Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

19. mai 2026
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Svar fra Motorpoint - Edinburgh

We appreciate your feedback and understand your frustration with the review reminders. We are always working to improve our processes.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Selling a car to Motorpoint

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

25. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Edinburgh

We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Wonderful service all around.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

18. mai 2026
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Svar fra Motorpoint - Edinburgh

We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Motorpoint

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

22. mai 2026
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Svar fra Motorpoint - Edinburgh

We're happy to hear you bought your car the same day and received a fair trade-in price. We appreciate your kind words about our helpful staff.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Lewis was very helpful in helping me…

Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

22. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Edinburgh

We're so pleased you had such a positive experience with our team. We're glad they were polite and helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

My experience at Motorpoint

I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

6. april 2026
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Svar fra Motorpoint - Edinburgh

We're so pleased to hear you had such a great experience with us! It's wonderful that you found the process of choosing your car to be pleasant and easy. We appreciate your kind words and recommendation.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

"I had a great experience purchasing my…

"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

9. mai 2026
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Svar fra Motorpoint - Edinburgh

We are so pleased you had such a great experience purchasing your car with us. It's wonderful to hear that the process was smooth and fast. Thank you for your kind recommendation!

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

14/05/26 Edinburgh Motorpoint

Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

16. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so happy to hear our team made your sales process easier with their efficiency and clear explanations. Thank you for your kind words!

Thank you
Shannen, GSM

Vurdert til 4 av 5 stjerner

Staff are friendly

Staff are friendly, no high pressure, very organised. I bought an electric EV and they were able to answer all my questions for me including on battery health.

10. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so glad you had a positive experience with our friendly and organized staff. We appreciate your kind words!

Thank you
Shannen, GSM

Vurdert til 4 av 5 stjerner

I got the car I wanted

I got the car I wanted . It was in lovely condition Dylan was very helpful .
Down side I was promised there be some charge in battery's it was not charged . After charging it my car came up folts and now has go in 2/3 day update on software. At VW Garage They can't give a replacement car untill June. I can't hang on that long so booked in in on 25 may no replacement car

14. mai 2026
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Svar fra Motorpoint - Edinburgh

We appreciate you sharing your experience. We are concerned to hear about the issues with the car's battery and the subsequent software update. We are actively looking into this to understand what happened and how we can improve.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Great customer service.

Great customer service.. Dougie was very friendly and helpful all the time. Happy with the car conditions and price.

7. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so pleased you received great service and are happy with your car's condition and price. Thank you!

Thank you,
Shannen, GSM

Vurdert til 5 av 5 stjerner

Easy car buying experience

Easy car buying experience.

The service I received from Motorpoint Edinburgh was great. All my questions were answered, nothing was too much trouble and every step of the process was explained clearly. The communication was good and I got a great car at a great price.

11. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so glad to hear you had an easy car buying experience with us. It's wonderful that we could answer all your questions and provide a great car at a great price!

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Fantastic company selling quality cars…

Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint when looking for a car.

3. mai 2026
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Svar fra Motorpoint - Edinburgh

We're delighted to hear you found our company fantastic and our cars quality at fair prices. It's great our website and showroom experience were excellent. Thank you for your recommendation!

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

Good service

Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted.
Really like my new car too.

3. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so glad our staff provided good service and were patient with your paperwork. Enjoy your new car! Thank you for your feedback.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

,best price easy transaction ,great staff.

The whole process from going on line picking my car,and getting my part exchange valuation was easy,then when we went to pickup my car, Connor was very helpful ,gave us the keys to check my new car and made sure we were happy with it,before going to check my trade in,not to mention the price ,I checked online and could not find the same car for the price anywhere. Over all great service and great staff. Definitely a bonus fir the company.

5. mai 2026
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Svar fra Motorpoint - Edinburgh

We're so pleased to hear your online car selection and part exchange process was easy. It's wonderful that our team member was helpful and ensured you were happy with your new car. Thank you for recognizing our great service and staff.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

I just have had the best experience…

I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car.
Staff very patient also. Highly recommend
Thanks to Dylan & Connor

2. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Motorpoint - Edinburgh

We're happy you had a great experience and found an even better car than you expected. We appreciate that you were pleased with the price of your new car and the offer for your old one. We're glad our staff was patient.

Thank you
Shannen, GSM

Vurdert til 5 av 5 stjerner

The attention to detail

The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car

29. april 2026
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Svar fra Motorpoint - Edinburgh

We appreciate you sharing your feedback. We're happy to hear that the staff's attention to detail and easy processing made for a stress-free experience. We're glad you'd recommend us!

Thank you
Shannen, GSM

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