It’s a scam, been waiting since March (to be fair I even preordered in February!!) and it’s mid July, customer support ghosts you and lies or manipulates. Typical scam behaviour… what a waste of money... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Also pre ordered - one response and nothing whatsoever since. No responses to refund requests. Don't order from this site!!
Visa att era produkter skeppas från Kina. Websidan gör allt för att verka svensk, vilket är en sanning med modifikation. Presentera produktdatablad där det framgår vad produkterna innehåller. De... Vis mer
Es una empresa a la que he comprado pedidos normales y preorder y siempre he tenido buen resultado, yo creo que hay muchas reseñas no modificadas o confusas respecto al tipo de compra. Por mi parte... Vis mer
1,8
Under middels
111 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good experience
I recently purchased a hoodie from this brand and was thoroughly impressed with both the service and quality. The hoodie itself is incredibly soft, well-made, and fits perfectly. Customer service was top-notch, answering my questions promptly and ensuring a smooth shopping experience. The shipping was fast and the packaging was secure, so my order arrived in perfect condition. Overall, I couldn’t be happier with my purchase, and I will definitely be buying from them again in the future!
1. september 2024
Anmeldelse skrevet uten oppfordring
All good
All good, it arrived quickly and it’s pretty cool. They have some items on preorder that take a bit longer, and I didn’t read that part carefully at first, but I wrote to them and they explained it to me.
1. september 2024
Anmeldelse skrevet uten oppfordring
Also got scammed about $300
Also got scammed about $300, said it was delivered and never was. They now have blocked me on the chats and don't respond to my emails.
11. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Moondaybrand
Good morning Zoe,
We are saddened to see your review, as your order was indeed delivered. It is true that there was a delay due to a customs issue, but it was ultimately delivered, so we would greatly appreciate it if you could update your review.
Thank you very much, and have a great day
I had no problems
Ordered twice. Fast shipping and my Sweaters are beautiful. Shipping notification comes from packlink not moondaybrand that may cause confusion.
I placed a third order and i got it a few days later. My iPhone Case was missing in the parcel so i contacted Moondaybrand via Email. The respond was super quick and they told me, that the iPhone Case comes from a different warehouse and with a separate Parcel. That is the reason why it is missing in my first parcel. So all over, i really Like that Brand.
7. august 2024
Anmeldelse skrevet uten oppfordring
Order with no news.
I have ordered an item few days ago. I just got the order confirmation by email and then, nothing. My bank account has been debited. I tried to contact Moonday by email and instagram but I get ghosted by them, no answers at all. I highly do not recommend this brand as they just robbed me 70€.
16. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Moondaybrand
Good morning, Tristan,
We are very sorry for the inconvenience with your order, but we kindly ask that you update your review as the package was indeed delivered.
Thank you very much,
Total scam!!!
As other reviews - ordered & paid for 2 sweatshirts on 7/6/24. No communication since and no replies to emails or website queries - what a scam!!!! Do not deal with this company!!!!
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Moondaybrand
Good morning, Susan,
Your order was canceled and refunded. We would greatly appreciate it if you could update your review.
Thank you very much, and have a great day!
Don’t order here!!
Don’t order here!!! You’re not gonna get your products and they don’t respond to any correspondence.
1. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Moondaybrand
Good morning Claire,
We are very sorry for the inconvenience with your order, but we kindly ask that you update your review as the package was indeed delivered.
Thank you very much,
Absolutely horrendous, item not received, no response!
Absolutely horrendous! I purchased one of the tops on 8th June and have not received it till now. I have messaged via their website, Instagram and direct email. NO response at all! I just want my money back now as it is ridiculous!!!!
26. juni 2024
Anmeldelse skrevet uten oppfordring
Scam site- never received my goods and…
Scam site- never received my goods and they did not respond to my messages.
7. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra Moondaybrand
Good afternoon, we’re very sorry about your experience. As requested, your order was fully refunded, including an additional €15 for the inconvenience. Thank you.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.