moodytiger Anmeldelser 

25
•
TrustScore 4 av 5

4,0

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Huge thanks to moodytiger for sending us these amazing pieces (Cloudie Knit Sport Jacket and Bootcut Leggings) right before our 5km fun run! Skye wore her new fit during the run, and she stayed super... Vis mer

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Vurdert til 5 av 5 stjerner

We love all the clothes we’ve purchased from Moodytiger! The quality is excellent, and every piece is beautifully made with great attention to detail. We’re so happy with our purchases and highly reco... Vis mer

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Vurdert til 1 av 5 stjerner

I purchased clothing online on November 20th, today is December 7th and I have yet to receive my items. The tracking says the USPS label was printed on Nov. 30th, 10 days after the order was made, and... Vis mer

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Vurdert til 5 av 5 stjerner

I had a great experience with Moodytiger. I really love their kids’ collection — the designs are stylish, modern, and very cute. The clothes are comfortable, good quality, and perfect for everyday w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Barneklesbutikk

Skrevet av virksomheten

We are a technology-driven children-focused athleisure brand which provides fresh styles, sporty and functional clothes.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

25 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(25)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

i love this brand so much🩷🩷🩷

22. oktober 2026
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Svar fra moodytiger

Aww, thank you so much for this lovely message! 🩷 It absolutely made our day to hear how much you love the brand. We truly appreciate your support, and we're here for you anytime. Welcome to the moodytiger family!

Vurdert til 5 av 5 stjerner

Awesome quality and material

Awesome quality and material. Super stretchy. My daughter loves it

24. september 2026
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Svar fra moodytiger

Thank you so much for this wonderful review — we're absolutely thrilled to hear your daughter loves it! Our Cloudie pieces are designed to be super stretchy and comfortable so kids can move, play, and grow freely, and it means the world to us knowing the quality and material are living up to your expectations.
So glad she's enjoying it — keep her moving and playing in moodytiger! ✨

Vurdert til 5 av 5 stjerner

Excellent quality and comfort! Perfect for kids on the move!

Huge thanks to moodytiger for sending us these amazing pieces (Cloudie Knit Sport Jacket and Bootcut Leggings) right before our 5km fun run! Skye wore her new fit during the run, and she stayed super comfortable the whole time—even with all the running and extra activities along the way. Truly light as air, super soft, and skin-friendly for all-day movement and play. Highly recommended for active kids! More photos and videos to come wearing moodytiger!

24. september 2026
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Svar fra moodytiger

Hi Skye's family! 🧡

Thank you so much for this wonderful review — it absolutely made our day! We're so happy to hear that Skye stayed comfortable and light as air throughout her 5km fun run in her new Cloudie Knit Sport Jacket and Bootcut Leggings. That's exactly the kind of all-day adventure we design our pieces for: light, soft, and skin-friendly, ready to move wherever active kids want to go.

It means the world to us knowing she could run, play, and be herself in moodytiger. We can't wait to see the more photos and videos coming her way! 🏃‍♀️✨

Thank you for being part of the moodytiger family — keep shining out there!

Vurdert til 5 av 5 stjerner

Fast delivery,quality of items

Fast delivery,quality of items

23. september 2026
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Svar fra moodytiger

Thank you so much for your kind words! We're delighted to hear that your order arrived quickly and that you're happy with the quality of your moodytiger pieces — that's exactly what we love to hear! 😊

It truly means a lot to us that you took the time to share your experience, and we look forward to serving you again in the future.

Vurdert til 5 av 5 stjerner

So happy I found your brand

So happy I found your brand! Amazing quality and look. Our son loved it too. Five starts :)

22. september 2026
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Svar fra moodytiger

Thank you so much for your lovely review — we're so happy you found us too!
Knowing that our quality and look won you over, and that your son loved his piece as well, means the world to us. It's exactly the joy we hope every piece brings to families.
Thank you for being part of the moodytiger family — we can't wait to have you back again!

Vurdert til 5 av 5 stjerner

We love all the clothes we’ve purchased…

We love all the clothes we’ve purchased from Moodytiger! The quality is excellent, and every piece is beautifully made with great attention to detail. We’re so happy with our purchases and highly recommend this brand!

13. september 2026
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Svar fra moodytiger

Thank you so much for your wonderful review! We're absolutely thrilled to hear that you love your moodytiger pieces — knowing that the quality and craftsmanship bring your family joy means the world to us. 💛
We look forward to serving you and your little one again soon!

Vurdert til 5 av 5 stjerner

Stylish, Comfortable & Great Quality Kids’ Collection

I had a great experience with Moodytiger. I really love their kids’ collection — the designs are stylish, modern, and very cute. The clothes are comfortable, good quality, and perfect for everyday wear as well as active kids.

I’m really happy with the overall quality and collection, and I would definitely recommend Moodytiger to parents looking for stylish and comfortable kids’ clothing.

14. september 2026
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Svar fra moodytiger

Hi there! Thank you so much for this wonderful review and for your kind words about our kids' collection 💛
We're thrilled to hear you love the designs and find the clothes comfortable and great quality — that means the world to us! Our goal is always to create stylish, durable pieces that kids love wearing every day, whether they're at school, playing sports, or just hanging out.
We truly appreciate you taking the time to share your feedback, and we're so grateful for your recommendation. We can't wait to welcome you back for more!

Vurdert til 1 av 5 stjerner

I purchased a kids back pack with a 30…

I purchased a kids back pack with a 30 day return policy. The zipper kept getting caught in the cloth. I attempted to work with this issue until less that 2 weeks later the zipper broke. The person who I purchase it from in the store claimed she doesn’t know much about anything in the store but simply ran my transaction and sent me a text receipt. She explained she was ‘new’. When I came to return the item before the 30 days the same girl claimed again that she was ‘new’ and started working there and did not know how to make a return. After calling the store manager , she proceeded to berate me by telling me she’s never had complaints about a product before and that the back pack was placed through the ringer. She was offensive and disrespectful about the return over the phone. She ended up calling security because she didn’t want to return the back pack and did not want to speak to me about it or offer a different solution. She said my 5 year old was the problem for being too rough with the zipper. Unacceparable. A zipper shouldnt break within a month. And if the product is that cheaply made and has a return policy of 30 days then they should return it. Because it is defective and of poor quality.

19. september 2026
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Svar fra moodytiger

HI , we’re truly sorry to hear about your experience with the backpack and, especially, how the return request was handled in store. This is not the experience we want any customer or family to have.

We take your feedback about the zipper and product quality seriously. A zipper should be reliable for everyday use, and we understand your frustration when it failed within such a short time.

We’re also sorry that your interaction with our store team left you feeling dismissed and uncomfortable. We appreciate you bringing this to our attention, as it gives us an opportunity to review both the product and the customer service experience.

Please contact us at order@moodytiger.com with your order details and the store location, so our team can look into this further and assist you with the next steps.

Thank you for taking the time to share your feedback.

Vurdert til 5 av 5 stjerner

Amazing quality and very stylish…

Amazing quality and very stylish clothes💙💙💙I am very impressed with this quality!!! Everyone should try this

11. september 2026
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Svar fra moodytiger

Thank you so much for the love and kind words! 💙 We're absolutely thrilled to hear that the quality and style of our pieces hit the mark for you — that's exactly what we hope to deliver every time. We can't wait to welcome you back again soon. Happy styling!
— moodytiger

Vurdert til 1 av 5 stjerner

Terrible shopping experience at Moodytiger store in Harbour city

Terrible shopping experience at Moodytiger, Harbour City

📍 Store: Moodytiger kids clothing store, Harbour City, Tsim Sha Tsui, Hong Kong
Date of purchase: [7/23/2026]

I visited this store intending to buy a one-piece swimsuit for my 8-year-old girl grand daughter. I clearly told the staff its for 8 year old girl, and took what staff picked for me , as I trusted and thought she must have expertise regarding size selection and she picked size 140 for me.
During checkout, the staff never informed me of their return policy in advance: the store only allows one exchange and refuses all refunds. Neither did they mention that tags would be cut off during exchange.

After I got home and tried the swimsuit on my kid, size 140 turned out far too big. I travelled all the way back to the store the next day to request a full refund, but my request was rejected immediately, and I was only offered an exchange.

Since my grand daughter did not come with me, I guessed size 120 would fit. However, the clerk cut off all tags of the new swimsuit without double-checking with me or warning me about the consequence. Once the tags were removed, I lost the right to exchange for another a size 130 if size 120 fits too small

This swimsuit was originally meant to be a gift. Without tags, it looks like second-hand goods and can no longer be given as a present.
The whole shopping process was unpleasant: the store concealed its strict return rules before payment, and the staff acted recklessly without full communication. I wasted plenty of time making extra trips.I warned mothers to avoid this store

23. juli 2026
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Svar fra moodytiger

Dear Ally,

Helping families find the right fit for their children is what we care about most, so we’re truly sorry to hear about your experience at our Harbour City store. This is certainly not the shopping experience we want our customers to have.

We’re especially sorry that our return and exchange policy was not clearly communicated at checkout, and that the sizing and tag-cutting process caused additional inconvenience and extra trips to the store. We completely understand how frustrating this must have been.

As our online team is not directly responsible for in-store matters, we may not have the authority to resolve this issue directly. However, we will make sure your feedback is passed on to the relevant retail team for further review and follow-up.

Thank you for bringing this to our attention. Your feedback is important to us, and we’ll use it to help improve both our communication and in-store experience.

Vurdert til 5 av 5 stjerner

Highly recommended for Cityplaza Staff

Highly recommended for the Cityplaza staff, I had purchased 14 leggings on 1st April. Since my daughter loves Moodytiger air leggings, I decided to purchase more, when I entered the shop, the staff was very friendly and help me confirm the items that I want. The shop didn’t the enough stock and helped me to ask the warehouse, after confirmation, I made the order shortly (within 10-15 mins), thanks a lot, especially the younger staff, she told me to choose one more leggings to get bigger discount, super love❣️❣️❣️

1. april 2026
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Svar fra moodytiger

Dear reviewer,

Thank you so much for recommending our Cityplaza team! 💛 We’re delighted to hear that you had such a positive experience and that our team could help you find what you were looking for.

We’ll be sure to share your kind words with the team, especially the staff member who helped you. 🥰

Thank you for choosing moodytiger and for your support!

Vurdert til 1 av 5 stjerner

Funny sizes

Funny sizes, don’t fit and return to address in Hong Kong , giving address is in Chinese , can’t find any parcel company to send back … what a nightmare

19. september 2025
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Svar fra moodytiger

Dear reviewer,

We’re truly sorry for the frustration caused by the sizing and return process. We understand how inconvenient it must have been to arrange a return when the address was not clearly provided in a way that was easy to use. We sincerely apologize for the inconvenience this caused. We’ll share your feedback with the relevant team and work to improve the clarity of our return information and overall shopping experience.

Vurdert til 1 av 5 stjerner

What's going on with your Cityplaza Store?

What's going on with your Cityplaza store?! I went there on 18/8 3:45 pm to do an exchange, but the gate was closed! I waited for nearly 20 minutes and NO ONE came back!!!! This is ridiculous! How can a store be left completely empty for so long?!

And the most annoying part is (because no one showed up) I went to another branch. The staff there then told me I could only do the exchange at the store where I made the purchase. WHY DIDN'T ANYONE TELL ME THIS BEFORE?! Absolutely no one mentioned this rule and completely wasted two days of my time!

This is so unprofessional!! I'm so disappointed by the poor organization demonstrated by your staff. This experience has eroded my confidence in your brand. Please train your staff properly and ARRANGE MORE STAFF at your store!

18. august 2025
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Svar fra moodytiger

Dear reviewer,

We’re truly sorry for the frustrating experience you had at our Cityplaza store. We sincerely apologize for the time and inconvenience this caused, and we appreciate you bringing this to our attention. We’ll make sure your feedback is shared with the relevant store team to help improve the in-store experience for our customers.

Vurdert til 1 av 5 stjerner

The Moody Tiger salesperson in HK IFC…

The Moody Tiger salesperson in HK IFC Mall is extremely unprofessional. No service at all. Lazy, no knowledge about the product, I will never buy this brand again.

30. juni 2025
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Svar fra moodytiger

Dear reviewer,

We’re truly sorry to hear about your experience at our IFC Mall store. We sincerely apologize that our service did not meet your expectations, and we understand how disappointing this must have been. We appreciate you bringing this to our attention. We’ll strengthen our training for store staff and continue working to improve the overall shopping experience for our customers.

Vurdert til 5 av 5 stjerner

These leggings were for my daughter's…

These leggings were for my daughter's birthday. They fitted well , the price was great. Overall I am very pleased with this purchase.

12. oktober 2024
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Svar fra moodytiger

Thank you so much for choosing moodytiger for your daughter's birthday gift! We're delighted to hear the leggings fit well and that you found the price just right. Wishing her a wonderful birthday, and we hope to see you back for many more pieces to come.

Vurdert til 1 av 5 stjerner

Horrible return policy

Horrible return policy. I had to pay for the return and the they discounted the shipping cost also. Never buying here again.

19. juni 2023
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Svar fra moodytiger

Thank you for taking the time to share your honest feedback, and we're truly sorry for the frustration our return process has caused. we hear you. We're actively reviewing our return policy with the goal of making it clearer and more customer-friendly, and feedback like yours is exactly what drives that work.

Vurdert til 5 av 5 stjerner

Moodytiger, we love!

I discovered this company through their web advertising. I liked the style and the colors so I decided to give it a shot. Absolutely impressed with the quality and choices! You have the choice between the light material or with more supports and thicker material.
The durability of the material is impressive! Soft and comfortable, the "breezy" material allows wide and fluid movements and it feels like a second skin! My two daughters love it!!!!
For the sizes, I recommend taking a size above because it tends towards the small size.
Delivery between 1 to 3 weeks to Canada. Fortunately I'm not impatient like some people who want everything, immediately. My patience is rewarded by seeing my children smile and be happy to wear these clothes.
I only had good experiences and it’s been over a year I’m ordering from them.
I recommend !

8. juni 2023
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Svar fra moodytiger

Wow — thank you for such a thoughtful and detailed review! It's truly heartwarming to hear that you discovered moodytiger through our advertising and that the styles, colors, and quality won you over. We're so glad the breezy material gives your two daughters the comfort and freedom of movement they need to play — that is exactly what we design for.
Thank you for being a loyal moodytiger family for over a year; it means the world to us. We can't wait to keep dressing your girls for many adventures to come.

Vurdert til 5 av 5 stjerner

Amazing quality and fast shipping

I bought a pair of leggings and jacket and international shipping was very fast - only took 5 days. The leggings were very lightweight and comfortable and the jacket quality and fit is amazingly good!

5. mai 2023
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Svar fra moodytiger

Thank you for the lovely feedback! FIVE-day international shipping and a perfect fit on both the leggings and the jacket — that's exactly the experience we hope every moodytiger customer enjoys. We're so glad you and your little one are happy, and we hope to see you back for the next season.

Vurdert til 5 av 5 stjerner

Really premium quality and comfortable

I bought a bounch of new products from moodytiger for my nephew in United States as his birthday gift and he is in love with it. Now he is asking for more!! He specially likes the 2-in-1 short+leggings and Air Supply Tees. The shipping was quite quick as well they got it in 6 days after order was placed.

9. mai 2023
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Svar fra moodytiger

What a heartwarming gift story — thank you for sharing! We're absolutely delighted that your nephew loved the 2-in-1 shorts + leggings and the Air Supply Tees, and that the shipping reached him in time for his birthday. Six days for an international order is something we're proud of, and we'll be sure to pass your kind words along to our logistics team.
Please send him our best wishes, and we hope to be part of many more of his birthdays to come.

Vurdert til 1 av 5 stjerner

No customer service number; Never received order

I purchased clothing online on November 20th, today is December 7th and I have yet to receive my items. The tracking says the USPS label was printed on Nov. 30th, 10 days after the order was made, and was never received by the post office. I emailed customer service and she told me the USPS wasn't updating their website and to check back with MoodyTiger one week later. I feel scammed! There is no phone number to contact customer service. I am currently trying to pursue a refund. My purchase was a Christmas gift for my son....so disappointed! I do not recommend this store.

7. desember 2022
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Svar fra moodytiger

Thank you for taking the time to share your experience, and we are truly sorry. We completely understand how stressful this must have been — especially with a Christmas gift at stake — and you're right that not having a phone number to reach us made things harder. We've heard this feedback, and since then we've expanded our customer service channels .
Again, our sincere apologies.

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