Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
UKING is an online retailer of stage lighting, event effects, and lighting accessories, including moving head lights, PAR lights, laser lights, smoke machines, and DMX controllers. We serve customers looking for lighting solutions for parties, events, and commercial use, with fast shipping, customer support, easy returns, and extended warranty options.
4,1
17 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great product and good price-performance ratio. They have EU warehouses that you select so shipping is fast and without tax hurdles. They have a huge selection of high quality products so I will definitely purchase more.
Svar fra UKING
Thanks for the kind words. Yes, local warehouses definitely help with stress-free delivery and hopefully we'll spread out further globally to make our products available to more people!
Svar fra UKING
Having local warehouses definitely helps with fast delivery! Glad you were satisfied with our service, thanks for all the support. ❤️
Je suis déçu pour plusieurs raisons : la première c’est que le code U 25 ne fonctionne qu’une seule fois et c’est mentionné nulle part.
Je trouve également que la qualité des machines à étincelle c’est fortement dégradé. J’ai en effet acheté deux machines récemment qui ne me donne pas satisfaction. La poudre n’est pas brûlée convenablement. Contrairement à mes anciennes machines, acheter sur votre site également. De plus, il était pratique de pouvoir sélectionner les FLE lors de l’achat de mes machines à étincelle ou de mes bée eus mais désormais les choix ne sont plus proposés lors de la sélection du produit et je trouve ça. Bien dommage. Après trois messages envoyés à vos services pour avoir des informations, personne ne m’a répondu, je trouve le service déplorable maintenant et pourtant je vous ai fait connaître largementen France. Et beaucoup de mes amis ont commandé sur votre site.
Aujourd’hui je vous commence à regarder d’autres fournisseurs.
Svar fra UKING
So sorry to hear that you're having issues with your cold spark machine. We try to make sure every unit is in tip-top condition when it arrives. If you're having issues with them, please email support@uking-online.com with the subject line "Trustpilot" and we'll look into it for you. As for discount codes, generally speaking, larger discount amounts (like U25) are a one-off promotion. We'll update our small print to reflect this. Discounts can be given on a case-by-case basis, and you can talk to us via email to discuss. We value all our customers and their feedback and will try to make this right for you ASAP. Thanks!
The service is good. The moving heads are quickly delivered and well packaged. The quality is remarkably good, which allows me to rent it out. Good price and quality ratio
Svar fra UKING
Thanks for the great feedback. Our main focus is value for money. We'll keep improving our lighting to enable us to keep giving you guys great deals! ❤️
Svar fra UKING
Thanks for the kind words. Shipping is fast because we generally have local warehouses! Appreciate the feedback ❤️
Delivery was fast and the movers is well built and I think the price is good. I will buy from Uking again.
Svar fra UKING
Thanks for the great feedback, we try making all products as affordable and accessible as possible. Hope more people can find out about our brand!
I can't afford to buy 4 of the lighting fixtures that are over £1000 each from a known brand and therefore I wouldn't be able to use my skills to create a light show.
UKing offer decent fixtures for less than £200 and I have had these for 3 years now without any problems.
Over the years I have bought over 30 moving heads from Uking and had very few issues. When I did have a problem, mainly appearance, they sent components or spare pcs to replace the damage.
Also bought custom flight cases at a third of the cost.
My rig is looking great thanks to Uking and the best part is they have a UK warehouse with most of the fixtures stocked, so no additional customs charges.
Svar fra UKING
Thanks for the support. Hopefully, we'll be able to get our products into more and more people's hands thanks to you! And remember if there's anything you think we DON'T do well, please let us know also!
We like the lights from Uking, they are fantastic value. It is only the fan noise that lets them down.
Svar fra UKING
Thanks for the feedback. Regarding fan noise, we'd love it if you could perhaps email our support team and let us know which model it is? This will help us improve our products in the future! support@uking-online.com
Svar fra UKING
Thanks Leon! We'll continue to improve our service and products to give you an even better user experience going forward!
Very Fast Shipping and great Prices. I've had 8 Movers & a few Batterns.
The heads although look great , on closer inspection, greasy finger marks inside all the lens from assembly.
Also, I did reach out to there customer help via email & never heard back ?
Hoping these stand up to gig life ?
Svar fra UKING
Thanks for the Review! We try to keep our pricing as competitive as possible, as for lens issues, if you sent an email to support@uking-online.com I'll get the team to have a look and see if they can reply to you soon, thanks!
The service is great. We get the equipment quickly and without any problems.
For the price is the quality totally fine.
Sometimes a few articles are not available. It’s not a big problem but you have to wait a few weeks.
Svar fra UKING
Thanks so much for your feedback, regarding the restocking of items, we'll try to improve our timing re: this process and hopefully stock will be better managed going foward, thanks!
I now have 8 fixtures from Uking and love them. I am planning to send pics to the VIP site when my setup is complete. Almost there….
Svar fra UKING
Thanks for the kind words, welcome to the fam!
Svar fra UKING
Glad you were able to get your lighting fast, local warehouses def. make things a lot easier!
Ich habe vier neue Lampen bestellt, habe aber nur drei bekommen. Die vierte Lampe war gebraucht.
Svar fra UKING
Please get in touch with our support team to check re: your fourth product. We'll make sure you're taken care of! Thanks
Svar fra UKING
Thanks for the kind words, we'll keep trying to give the best customer experience possible! <3
Not impressed at all with IMPORT TAXES ..SHOULD BE A WARNING BEFORE PAYING FOR GOODS
Svar fra UKING
Thanks for the feedback. Generally import taxes may occur when ordering products outside of your local region. We'd suggest buying only from our local warehouses to prevent this. We'll look into trying to stock more options in the area you're based in, thanks!
I bought a set of two moving head lights from UKing. One of them makes a belt noise and shifts out of position. The other arrived without the LED logo on the head of the fixture—two items, two defects.
Svar fra UKING
So sorry to hear you're having issues with your product, if you contact us via our social media pages or official website we'll look into your issue and try get it resolved.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
