Mojo Gift Anmeldelser 53

1/5 stars
Purchased a corporate gift card as a thoughtful gift for a friend in late 2025. Unfortunately, the card has been completely unusable due to ongoing website issues: endless loading loops, error pages, and broken navigation when trying to redeem or browse experiences.
My friend reached out to support at the beginning of January 2026 to report these problems and get help booking/redeeming – no response whatsoever in over a month.
This makes the “no expiry,” “24/7 concierge,” and “hassle-free” promises feel misleading, as the platform itself is non-functional for the recipient. The Instagram comments also look suspiciously repetitive, raising further doubts.
I’ve emailed support multiple times requesting a fix or full refund, with evidence attached, but silence so far. As an Australian buyer, I’m now pursuing this through my bank for a chargeback and reporting to Scamwatch/ACCC due to non-delivery of service.
Disappointing experience – avoid until these technical/support issues are resolved.

It was nice experience and my requests handled perfectly well

Great and quick support from the Mojo team in finding a product for me.

Easy to deal with. Fast and superb service

Fast reply, considered a lot of options and very kind. Awsome experience.

Sane was really helpful and supportive along all the process. A truly great experience!

We were provided the MOJO Gift card from our organisation as a New Year gift.
I requested them to send a Amazon Gift card for the amount of gift card. After a lot of to and fro and some delays they were finally able to get me my requested gift.
The best thing I liked about them was keep me aware of all the updates and being open to my request.
In the end, it was worth it.

Margie was clear and polite in all communications. And the process was completed smoothly, thank you :)

I would like to highlight Margie’s outstanding support. She assisted me throughout the process and helped me find the product that best suited my requirements and my available budget. The only detail to note is that the delivery date may need to be adjusted, as I was informed I would receive the product today, but it arrived the day before.

Very easy to organize, quick responses and very polite treatment

The response from MOJO team is very nice, they can accomodate many clients need very fast.

This is a great website and even if there isn't something listed that you want, they'll find you just the thing that you do. By answering just a few questions, I was put in touch with one of the team who sourced what I was looking for and made it happen.

What a great concept and what a great experience. Thank you Althea and the Mojo Team!

Really great!!
I had some issues to redeem my voucher that I asked as gift and the support was really helpfull to resolute the issue.

Had a great experience! Althea was great since the first interaction, kept checking in and was available throughout. Would definitely recommend them

The team was quick in their responses and were able to even coordinate with small time local vendors in Sri Lanka. Truly happy with the amazing service.