MobilityX Anmeldelser 

49
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Hearing Aids arrived on time, well packaged...On opening them I found they were too big for my ears. I contacted Mobility X and explained the situation It was agreed the hearing aids could be retu... Vis mer

Vurdert til 1 av 5 stjerner

I ordered a smart ring and although I have a tracking number the item hasn’t been passed to Royal Mail and still no update 3 days later (meant to be Royal Mail 24). I wouldn’t usually leave reviews... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After speaking to a lovely man named Rob this morning he understood my situation. He has given me a full refund and he is resending me a pair of Bluetooth Hearing Aids that I first ordered and paid f... Vis mer

Vurdert til 5 av 5 stjerner

I've never received such fantastic service from a company. I attempted to buy a mobility scooter off this company week or so ago but I pulled out at the last minute. Today I was able to finally buy... Vis mer

Selskapet har svart

Informasjon om virksomheten

Skrevet av virksomheten

Our Managing Director Robson Wright has years of experience in the Mobility industry and a passion for providing high quality solutions that won’t break the bank. This means that the highest standards are demanded through the entire MobilityX process, from the initial design to the delivery of the product. This dedication to quality helps to fulfil the aim of bringing state of the art inovations to customers, without costing a fortune.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

49 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 80 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(49)

45 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

From the beginning I was given all the…

From the beginning I was given all the help to make a good decision. The level of respect and patience as I am disabled with parkinsons advanced my voice is interesting the delivery kept me informed i have warranty and confident that this company will be able to help me with any problems thank you mobilityX

16. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I've never received such fantastic…

I've never received such fantastic service from a company. I attempted to buy a mobility scooter off this company week or so ago but I pulled out at the last minute.
Today I was able to finally buy one from them and I received 5* treatment. They kindly accepted my offer, offered to make a small mechanical adjustment for me, and we're just so helpful. I'm an elderly man (75) and they've gone above and beyond. I wish more companies were as helpful.
I heartily recommend the guys. Thank.

14. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

It was no problems at all

Thanks
Robson

Vurdert til 5 av 5 stjerner

Great range of used mobility scooters and power chairs, and very good prices!

I've just bought a used power chair from MobilityX for my elderly and infirm mother. A new model would have cost at least £5k, and this refurbished model was just under £2k, and in really good condition. The advice and service that we received from Robson - the owner - was excellent. He knows his stuff and is very polite and helpful. We visited his warehouse, just outside Leicester, and tested a number of chairs one day, decided on our preferred model and he delivered it the next. He's also able to make any minor alterations or adjustments that may be required. Although the warehouse looks a bit basic from the outside, I can't fault the service or the value and would highly recommend. Thank you Robson!

12. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

It was a pleasure

Regards
Robson

Vurdert til 1 av 5 stjerner

Disappointing

Do not deal with this company 😐. Very poor service. Next day service is not factual. 7 days later after cancelling it arrived. I refused delivery. Absolutely disgusting service. I have informed my bank to get a refund. As I have no trust with them.

25. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

Hi Terry, as we discussed on the phone this was delayed via Royal Mail nothing to do with us

Vurdert til 5 av 5 stjerner

Happy Hearing

Ease of purchase, quick delivery, well packaged. Instructions with hearing aids easy to understand, have been using them for a few days now my right ear was down to half of hearing, using these aids I now have
full sound and the ability to raise or lower the sound at a
touch is great. I'm very happy with the product also the
very reasonable cost compared to others. Many thanks.

26. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

Thank you Norman God Bless

Vurdert til 5 av 5 stjerner

Smart watch for diabetes

I originally purchased a smart watch for my mother, to check her diabetes and other medications.

We received the smart watch fairly quick, once received we tried numerous times to sync the smart watch, firstly onto my mum's phone, then my sister's phone and finally my phone.

Dispite numerous attempts, the smart watch wouldn't connect to any phone.
So I contacted MobilityX to return the smart watch for a full refund.

MobilityX were very helpful and allowed me to return the smart watch. Not only did MobilityX refund me the full amount, they also refunded the postage fee very quick. There are not many companies that would refund the consumers postage fee so quick.

For me personally, I feel MobilityX went above and beyond to refund the smart watch plus postage fees.

The staff were really helpful on the telephone and via email.

Once again, thank you MobilityX for all your help and quick response.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

God bless you

Regards
Robson

Vurdert til 2 av 5 stjerner

Watch great no charger to charge it so…

Watch great no charger to charge it so disappointed with it have messaged x2 no reply

19. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

Hi Grace,

We’d be happy to send a replacement we’ve trying calling and emailing you to no luck

Please reach out so we can help!

Regards
Robson

Vurdert til 5 av 5 stjerner

Bought a mobility scooter for my…

Bought a mobility scooter for my grandad from MobilityX and honestly the whole experience was brilliant. The price was fair, the communication was great, and my grandad absolutely loves his new scooter. Really happy with the service and would 100% recommend MobilityX to anyone

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

False sale caused anxiety

The MD sent pictures of a used Beamer Tramper mobility scooter which he said he had in stock. My dad paid for a service and delivery. Then the MD claimed it had a gearbox problem and he couldn’t supply it - but these scooters don’t have a gearbox. Beamer Tramper confirmed they have seen several recent scam sales of their scooters online. We found the exact same pictures of the scooter on an online marketplace. The owner said she still had it and it hadn’t been sold to mobilityx. The MD tried to get dad to take an alternative scooter and sent pictures. But again we found the exact same pictures on another online marketplace from over 6 months ago. MD was unable to provide evidence he had either scooter in stock. I raised the issue with citizens advice and trading standards and the bank. Fortunately we managed to get a refund on the last possible date before starting the process of a chargeback. The situation caused a lot of anxiety.

14. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til MobilityX

Svar fra MobilityX

Hi Elizabeth, the chairs that we sell on our website are all stock we have in our warehouse

We even sent you a video tour!

Regards
Robson

Vurdert til 5 av 5 stjerner

Brilliant

Brilliant, professional, friendly service. Robson was incredibly knowledgeable and supported my mum in choosing the most suitable product. I have already recommended to other family members.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good communication from seller

Good communication from seller, respectful and well mannered. I paid a fair price & my chair was fully cleaned and refurbished before taking delivery. I couldn’t be happier and have been supported and helped throughout the process. Thankyou so much MobilityXTeam! From Barbara

14. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service

Great service, very happy customer!
My nan is able to get back out being more independent and her favourite thing bird watching thanks to you guys!

29. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service definitely recommend

Due to requiring an electric scooter I researched several company’s and came across mobilityX. I spoke to a lovely man called Robson whom provided advice and guidance ensuring I purchased the right scooter. Overall excellent service, delivered on time, excellent condition, highly recommended.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 star service very happy

I have been after a mobility scooter for a few months now but did not feel confident enough to buy off the web as unsure of what I really needed.. my daughter messaged mobility x and I then received a call from the MD himself and we had a long discussion about which scooter would suit my needs best.
After a video call and rob showing me a few that would suit me I decided on a pride ranger and I’m very happy with the choice.
Rob dealt with my purchase and delivery himself and the scooter arrived looking superb and well packaged on a pallet.
I was able to videocall rob and he talked me through all the controls and how to use the charger as required, he was exceptionally helpful and despite being very busy was not troubled to help all he could.
very happy customer and thank you

15. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

After speaking to a lovely man named…

After speaking to a lovely man named Rob this morning he understood my situation. He has given me a full refund and he is resending me a pair of Bluetooth Hearing Aids that I first ordered and paid for. I really can’t thank Rob enough for going out of his way to helping and understanding my situation. I would buy from this company again. If any problems I will email Rob again. Mobility X comes Highly Recommended.

30. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently bought a mobility scooter…

I recently bought a mobility scooter from MobilityX and overall I'm really happy with it. The scooter itself is solid, comfortable, and does exactly what I needed it to do. It's easy to use, smooth to drive, and feels stable and safe when out and about.

The battery life has been good so far - I can go out for a decent amount of time without worrying about it running flat, which gives me a lot more confidence and independence. The seat is comfortable, and everything feels as it should and I’ve had no problems.

Ordering was straightforward and the scooter arrived as expected. Any questions I had were answered, and once I got used to it, it's genuinely made getting around a lot easier and less stressful.

13. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I don't normally write reviews but the…

I don't normally write reviews but the service I received from rob on the purchase of my wheelchair was exemplary.
I was very hesitant to purchase online so I emailed mobility x and rob called me back instantly and gave me a full walk around of the wheelchair on live video and helped me through the purchase very easily.
The chair was £6000 pounds so he understood my fears and nursed me through as I am not the best on computers.
The chair arrived on a pallet 48 hrs later and to say I was happy was an understatement, it was gorgeous and rob had adjust the seat width to perfection for me.
After two weeks of joyful ownership I needed a holder fitting for my crutch as I needed this to transfer from my wheelchair into a normal chair , so I called rob and within 72bhrs he had supplied and fitted the holder and had even driven 40 miles to do it so you can imagine how thrilled I was.
Do not hesitate to purchase from this company it really is first class.. thankyou rob

22. januar 2026
Anmeldelse skrevet uten oppfordring

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