Mobidoctor Anmeldelser 

680
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a wonderful experience with Dr. Gabriela Canelas. She was very kind, patient, and attentive. She listened carefully to all our concerns, explained everything clearly, and made us feel comfortabl... Vis mer

Vurdert til 1 av 5 stjerner

I wasted money on Mobi doctor - they weren't able to connect via video chat and basically telling them what I needed. It was quick and prompt - but the problem was with trying to get the prescription... Vis mer

Vurdert til 5 av 5 stjerner

An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Vis mer

Vurdert til 5 av 5 stjerner

Can’t really fault it. Had an issue in Frankfurt on a Sunday. Simply wrote what the issue was and was prescribed exactly what I wanted. The prescription itself was a bit pricy and it would be great if... Vis mer

Informasjon om virksomheten

  1. Lege
  2. også i
  3. Hjemmesykepleie
  4. Lokale medisinske tjenester

Skrevet av virksomheten

Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

680 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 34 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(680)

165 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Fine

Okay experience. In all likelihood you do not need the doctors note for your insurance company so don’t pay extra for it!

21. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mobidoctor

Svar fra Mobidoctor

Hi,

This must be a misunderstanding, as we work with the largest insurance companies in the world,

and have never had any issues with our receipts. Invoice? We do not issue any invoices; we do online direct payments here, you might confuse us with someone else

Get in touch with support to sort it out

Chris
Founder

Vurdert til 5 av 5 stjerner

Ben in griekenland op vakantie

Ben in griekenland op vakantie. Zaterdag een binnen een half uur een video call afspraak gehad met een arts van mobidoctor, een recept voorgeschreven gekregen. Helaas kreeg ik het steeds niet mee bij de apotheek, op meerdere plekken geweest op rhodos. Meerdere keren contact gehad met de klantenservice van medidocter, helaas paar keer niet gelukt. Maar ze hebben wel de moeite genomen om contact met de apotheker te zoeken. Door de strenge griekse regelgeving niet het voorgeschreven medicijn gekregen. Maar door het goed mee denken en nieuw recept voor te schrijven is het toch goed gekomen. Ik raad medidocter zeker aan, het heeft wat gekost. Maar ben zeker geholpen zonder naar een arts hier te hoeven gaan op het eiland! Bedankt aan Chris van de klantenservice en de des betreffende arts!!!!

Met vriendelijke groet Bert

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had an excellent experience with this…

I had an excellent experience with this virtual doctor service. The entire process was simple, professional, and extremely convenient. The presentation of the service was clear and reassuring, which immediately built confidence and made me feel comfortable using the platform.

The response time was impressive. The consultation was handled quickly, and I appreciated how efficient the process was compared to the long waiting times often experienced with traditional appointments. The doctor was professional, attentive, and provided helpful guidance in a way that was easy to understand.

One of the biggest advantages is the fair pricing. The cost is very reasonable considering the convenience, speed, and quality of care provided. It offers great value, especially for situations where you need medical advice quickly without unnecessary delays.

I would highly recommend this virtual doctor service to anyone looking for fast, reliable, and affordable medical support. It is a great example of how technology can make healthcare more accessible and patient-friendly.

17. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Couldn't use the prescription i asked…

Couldn't use the prescription i asked for in Greece, via chat they stopped responding, emails they don't answer...

Edit*

They helped me after review, email went to spambox and they missed it...
Was already weird since they have so much positive reviews, so i add one more!

Thanks for the help Christian!

Very bad service...

5. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ghost Appointment

Ghost Appointment
Logged on 10 minutes before, as instructed, kicked out of platform when appointment started, rejoined quickly in less than 2 minutes, doctor was unavailable. Waited for an hour, no doctor despite many messages that doctor will join shortly. Requested help and a refund from a chatbot, no actual help or service. I think this could be a scam. Disputing the 60 euro charge as no services were provided. They have not responded to my request for a refund and its been a week. Beware.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mobidoctor

Svar fra Mobidoctor

Hi,
Sorry that you didn't have the amazing experience the other 1000 patients we had that day.

What you are describing sounds like you had a poor internet connection and lost connection.
So your heading might be alittle misleading, don't you think?

Please get in touch with support so we can sort it out.

Chris
Founder

Vurdert til 5 av 5 stjerner

Good service

Good service. Had a little difficulty due to language barrier locating a pharmacy that would dispense my prescription ,the team at Mobidoctor where available online to help me resolve this promptly
I would use the service again and highly recommend, my holiday is back on track
Thank you

13. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This service is quick and painless

This service is quick and painless. I had an issue where my regular local doctor prescribed a medication, but there is currently a nationwide shortage and I cannot fill it. The farmacia's here will not give me alternative without a prescription, but I discovered my local doctor is on vacation for 2 weeks. I followed up with his office 3 times but no success. When I tried MobiDoctor, I was helped immediately and a replacement prescription was sent. I am very happy with this service. Thank you thank you thank you!!! I was so afraid I would run out of my medication, but now I will be okay. This is such a relief!

12. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bad customer service

CEO mans the customer service chat and was extremely rude to me.

7. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mobidoctor

Svar fra Mobidoctor

Please get in touch with our support. No one here has ever been rude to you.

Vurdert til 5 av 5 stjerner

Fast

Fast, easy and I was able to get my script and required prescription in no time. Much easier than waiting for hours for a doctors visit

6. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Seamless Process

Gabriella was fantastic and knowledgeable. The process to obtain an appointment, the consultation & obtaining a script was seamless. Definitely recommend.

4. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Total Ripoff for me

Regretfully a total Ripoff for me. I paid 31 € but receipt wasn't available so they asked me for additional 50 € for a doctor's appointment. Which I turned down and requested my reimbursement as I didn't receive any service or product. So far after several weeks nothing from their end despite I requested several times. So be well aware. EDITION 21 JULY 2026: Nothing so far, not reimbursement just bla bla bla. And its only 31 Euros. Again Total Ripoff for me.

IMPORTANT MESSAGE TO ALL VIEWERS: Trustpilot just state on top right of their page: This company has been displaying Trustpilot content incorrectly.
This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more. so TOTAL RIPOFF TO ME AND TO ALL OF YOU . MOVE AWAY FROM THIS COMPANY

13. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Mobidoctor

Svar fra Mobidoctor

Hi there.
This must be a misunderstanding as there's no form of
"rip off" on this platform.

Sounds like you tried to use the refill form to request a medication that require a video consultation, despite 4 warnings.

Get in touch with support urgently

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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