I had a wonderful experience with Dr. Gabriela Canelas. She was very kind, patient, and attentive. She listened carefully to all our concerns, explained everything clearly, and made us feel comfortabl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I wasted money on Mobi doctor - they weren't able to connect via video chat and basically telling them what I needed. It was quick and prompt - but the problem was with trying to get the prescription... Vis mer
An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Vis mer
Can’t really fault it. Had an issue in Frankfurt on a Sunday. Simply wrote what the issue was and was prescribed exactly what I wanted. The prescription itself was a bit pricy and it would be great if... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes
Kontaktopplysninger
Malta
- mobidoctor.eu
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 34 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Mobidoctor was unbelievably convenient…
Mobidoctor was unbelievably convenient and easy to use. My consultation with Dr. Liakou was top notch! Customer Service for Mobidoctor was super responsive as well.
Doctor was very understanding and…
Doctor was very understanding and helped with my problem!
Great quality and service
Great quality and service. It’s wonderful to have a consultation without having to drive into the city. Ideal when time or language is a barrier
Gabrielle was very understanding and…
Gabriela was very understanding and empathetic. Highly recommend. Thank you again for the wonderful service.
Great doctor
Great doctor, good English. Easy access. Reasonable price.
friendly, quick and efficient.
The process was easy and the Doctor was…
The process was easy and the Doctor was able to assit me with all my concerns expeditiously.
5 star service best doctor iv used so…
5 star service best doctor iv used so handy ! Love this service i had a small problem it was on my end the owner him self helped me fix the problem he cpuld not do enough to help longest iv waited is 3o mins and its sent straight to pharmacy brilliant !!! 5 star
I needed help from customer services as…
I needed help from customer services as I had eroneously booked an appointment for my child in an urgent situation. After a momentary talk with the doc they said they could not do the consultation and that I would a be eligible for a refund. Eventually I got through to customer service on the chatbot. I was told I was speaking with the business owner who communicated to me with utter contempt and ridicule at my mistake. They have issued a refund which I appreciate but this does not mitigate my shock that a health care service (or any professional service) would operate with such a severe lack of professionalism. The whole experience was so peculiar that I am not even convinced this business is legit.
Brilliant service for anyone who travels a lot
I've been using MobiDoctor since 2022, and it's honestly been a lifesaver. Because I'm constantly traveling and working all over the place, trying to sort out an in-person doctor's appointment is usually a massive headache. This service completely fixes that problem, and it's just super convienient.
I especially want to recommend Dr. C. Liakou. She is genuinely friendly (always with a smile), incredibly knowledgeable, and always takes great care of me whenever I book a consultation. The overall customer service is smooth, reliable, and exactly what you need when you're managing your health on the move. Can't recommend both her and the platform enough.
Mobidoctor is fabulous!
Mobidoctor is fabulous! I was on a cruise and developed a sinus infection. I was able to get a virtual doctor’s appointment within 30 minutes for a very reasonable price. I received my prescription perhaps 5 minutes after my virtual consultation and used the desktop app to send my prescription to the nearest pharmacy. I highly recommend Mobidoctor!
I am traveling abroad from the US and…
I am traveling abroad from the US and have an upper respiratory infection. MOBI made it incredibly easy to schedule an appointment (within 2 hours) to speak with a doctor via telehealth. A prescription for antibiotic was written and sent to me within 5 minutes. Thank you thank you!!
Always pleasant and professoinal…
Always pleasant and professoinal consultations, much easier than doung traditional appointments
What a relief!! Thank you Mobidoctor for helping me!!
I was on a long Roadtrip in Europe. I am an American and only speak English. I had already visited a clinic in Germany and was prescribed an antibiotic, but it was not working.
I had a UTI and was in a significant amount of pain. In the middle of the night, while I was suffering, and feeling uneasy and worried... I found Mobidoctor online, (after trying a similar service and getting a response back saying they couldn't help me.)
I was able to use the Express medical assessment option and in hours, I got a response and a new prescription, for the medication that I needed.
Dr. Farhat was great! He knows the European medical system well and helped me to navigate it, to easily obtain my prescription in Bulgaria. Every country has a different system. Finding an English speaking pharmacist really helped me as well.
Great service!! Would definitely use this company again if needed. What a relief!!
Mobi doctor is the best!!!!
As a frequent international traveler, mobi doc has been a life saver. I have formed relationships with a couple of doctor who track my help and whenever I have tech issues the tech team immediately responds.
My #1 go to especially when traveling!
Great website, efficient, fast, doctors are knowledgeable and take the time to read your symptoms before hand!
An outstanding service and experience
The user interface is outstanding... very easy to understand and navigate.
Super slick and professional - start to finish!
Everything is super slick - fast and efficient and very professional. Cannot give enough praise!
I can only recommend MobiDoctor...
I have been using MobiDoctor for consultations regarding hair loss treatment. After the first consultation, my prescription was issued and all I had to do was fax it to the pharmacy, which is very easy: you literally just press a button on the website and the prescription is sent immediately to the pharmacy through fax. The pharmacy then proceeded to check the validity of the prescription and I got my medicine right away.
If you are in Denmark, keep in mind that prescriptions issued from the EU are legal only through fax, not email.
After the first prescription, when I needed a refill, I just logged in to the platform and clicked in the refil button. My prescription was issued once my doctor checked everything and approved it, which took only a few minutes, probably cos I requested that during office hours. But before you request, they let you know how long it takes. The system is very neat, the prices are fair, and most important, the support is top notch: I had some problems when I was in the pharmacy for the 4th time, since they didn't know how to proceed to process my prescription. I got in contact with MobiDoctor support through chat, and they helped me while I was still at the pharmacy and then everything ended up well.
I can only recommend MobiDoctor. I can't have access to the Danish Health System yet, since my residence documents are still being processed, but I would use their app even if I could, because it can take months or even years for you to get a consultation for this kind of treatment, and you can do it through MobiDoctor right away, effortlessly.
Excellent Support and Quick Resolution
I had an issue where several Apotheken in Berlin were rejecting my receipt, and I was unable to get the prescribed medicine locally. The Mobidoctor EU team stepped in immediately and even contacted a local Apotheke on my behalf. Thanks to their effort, the issue was resolved and I was finally able to get my medicine without any further trouble.
Their support was fast, friendly, and genuinely helpful. I really appreciate how proactive they were in making sure I got what I needed. Highly recommended for anyone looking for reliable and responsive medical support in Europe.
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