Second time I have used Mixam. Excellent quality and great customer service! They response to questions in timely fashion and genuinely seem interested in helping you get your project off the ground.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We've had nothing but great service with Mixam. The team is really great at proofing projects and noticing errors, which can be fixed prior to printing. As well, I have found the online chat very us... Vis mer
Every part of the experience has been great with the exception of one thing. Many of my books have adhesive spots and smudges on them. In most cases they rub off, but in several, there's still a sligh... Vis mer
Selskapet har svart
Quality of final book is beautiful. We compiled several pdfs created over 25 years by family members into a single pdf with graphics, photos and text. At letter size paper, 224 pages, 100lb paper it... Vis mer
Informasjon om virksomheten
- Trykkeri- og skilttjenester
- Bedriftstjenester
- Digitale utskriftstjenester
- Netthandelstjeneste
- Trykkeritjenester
Skrevet av virksomheten
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Skrevet av virksomheten
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Kontaktopplysninger
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
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På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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The most incredible company to work…
The most incredible company to work with. They answered all my questions quickly and professionally. They helped me alter my project many times. The work they produced exceeded my expectations. Amazing
15. januar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Order was incorrectly printed with no…
The team is great and helped me out with my recent orders. Can’t wait to work on more projects and team up with Mixam again.
6. januar 2026
Svar fra mixam.ca
Hi Matt, We’re sorry to hear that you were not happy with your recent order. We understand how important it is for everything to meet your expectations, and we genuinely apologize for any frustration this may have caused. As we’ve explained, variations can occur during binding and trimming due to industry wide tolerances. This means that sometimes edges may appear uneven, which is a normal part of the printing process. We go into further detail on this in our support page here: https://mixam.ca/support/printingvariance
We also want to let you know that our team is currently reviewing your order, and we’ll be in touch soon with an update on how we can resolve the issue.
Again, we’re sorry for any inconvenience caused, and we appreciate your understanding as we work to address this matter.
Top quality image reproduction with…
Top quality image reproduction with fully saturated colour. Good follow up service. Great to be able to re-order hassle free. Timely delivery.
13. januar 2026
Beware of estimated delivery times
I have been helping clients print books for over 15 years in Canada, the US and Europe. Never have I had such poor customer service. A book that I was originally told would ship December 11 actually shipped January 13. I was informed of the initial delay of one week but not of subsequent problems.
When I followed up, I received a 5% refund. This was welcome but didn't make up for my client's disappointment. I understand that Christmas is a busy time but would have expected this to be reflected in the initial schedule. Always better to under-promise and then over-deliver.
5. januar 2026
Svar fra mixam.ca
Hi Lynn, Thank you for sharing your feedback and for outlining your experience so clearly. We’re sorry that the estimated shipping dates for this order had to be revised and that this caused disappointment for both you and your client.
Our delivery dates are estimates based on production capacity at the time an order is placed. During particularly busy peak periods, such as the festive season, schedules can change as we replan production to accommodate volume and unforeseen factors. While we always aim to communicate updates as quickly as possible, during these periods we may not be able to do so as promptly as we normally would. For this reason, we strongly encourage customers to let us know about any fixed or critical deadlines at the very start of the order process, as once an order is in production it can become difficult, for us to make adjustments later on. That said, we understand your point about expectation setting, and we appreciate you taking the time to share this perspective.
We’re glad the goodwill refund was received and despite the challenges around timing, we hope you’re pleased with the finished books.
Great quality
Great quality, superb customer service and quick shipping. Will order again in the future.
8. januar 2026
Shipping & Printing
The shipping/delivery date got bumped 2 times. Once the order arrived, there was a printing error.
12. januar 2026
Svar fra mixam.ca
Hi Rose, Thank you for your patience while we worked through this with you. We’re sorry that the Estimated delivery dates had to be revised during our busiest peak season and that you experienced a pagination issue once your order arrived.
From time to time, production schedules do need to be adjusted, and occasionally pages can become mixed during the binding process. While this can happen in print production, we understand how disappointing it is when it affects a finished order. When something does go wrong, we pride ourselves on putting it right as quickly as possible.
We appreciate your understanding and hope that once everything is resolved, you’ll feel satisfied with the final outcome.
Please don’t hesitate to reach out if you need anything further in the meantime.
The books were perfect
The books were perfect! They were beautifully printed and finished. I would definitely get work done there again. Although I had hoped to present these as a Christmas gift, they arrived 3 weeks too late, so will know better next time to give more lead time.
12. januar 2026
Not worth it
This is probably my last book with you folks. While I have found the people I’ve dealt with to be friendly and helpful, twice the books have been printed on very heavy paper which makes them heavy to hold, and expensive to ship. Not worth it.
9. januar 2026
Svar fra mixam.ca
Hi Donald, Thank you for taking the time to share this with us, and I’m really sorry to hear you’re feeling disappointed with the final result. We truly appreciate your kind words about our team, that means a lot to us. Looking back at your order history, it looks like this book was printed on the same paper stock you selected back in January 2024. At the time, you mentioned it felt a little heavy, and discussed reaching out again if you decided to explore other options. A lighter stock, such as 70lb, may be more suitable for what you’re aiming to achieve in terms of weight and shipping costs. We can also see that for your last two orders, you selected a 60lb Uncoated, which may be closer to what you’re looking for overall?
It’s also worth keeping in mind that paper weight can naturally vary by approximately ±10lb, as it’s a manufactured material, which can sometimes make a noticeable difference in the feel of the finished book. We’re always here to help you find the best setup for your project, and we’d be more than happy to talk through paper options in advance if you decide to print again.
Great for the prince
The quality of the print as well as the customer experience during creation and after purchase is great. There is some visible glue between pages at the spine as well of issues in cropping in the spine but all in all I still love the final product!
2. januar 2026
Svar fra mixam.ca
Hi Kaden, Thank you so much for sharing your feedback, we’re really glad to hear you loved the final product and had a great experience both during creation and after purchase.
If anything doesn’t seem quite right, please feel free to follow the steps outlined in the review invite email this is linked to and log the issue with a few photos. Our team will be happy to take a closer look for you. In some cases, a small amount of glue may be visible near the spine, but we’re always more than happy to review this and make sure everything looks as it should.
Thanks again for taking the time to let us know, we really appreciate it.
First order from mixam ever
First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or set customer expectations. Was not expecting much but this was still above expectations.
8. januar 2026
Svar fra mixam.ca
Thank you for taking the time to share your experience, and we’re really pleased to hear the print quality exceeded your expectations.
We’re sorry to hear there were some minor dings and rips. If this wasn’t reported to us directly, we wouldn’t have had the chance to look into it at the time. To help us review this properly, please follow the guidance in the review invite email linked to this review and get in touch with our support team, including a few photos of the affected copies.
Once everything is logged, we’ll be happy to take a closer look and see how we can help.
Growing increasingly upset
After placing my order on November 28th it has yet to arrive and my clients are become upset. I was finally told it would ship on the 15th and now today apparently it’s the 21st.
I’m very upset by this!
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra mixam.ca
Thank you for your message, and we’re sorry for the continued delay and the impact this has had on your clients.
As advised previously, all delivery dates provided are estimated. We’d also like to note that, as mentioned in another review you left on the 5th, there were artwork issues affecting part of the files supplied, which meant we weren’t able to move forward with printing straight away. This has since been fully resolved.
Your order is now moving through the production process. While we are still catching up following the high volume of orders placed during the December period, we’re actively working to complete and dispatch orders as quickly as possible.
We understand how frustrating shifting timelines can be, especially when you’re working to client deadlines, and we appreciate your patience while we get this finalized for you.
Excellent quality printing
Excellent quality printing, packaging and delivery. Company could do a better job of estimating delivery times but I ordered in a busy time of year in December. Delivery date was changed 4 times. Nevertheless, their process is excellent and the quality of the product the same. I'm not sure there is a better company in Canada that does what Mixam does.
8. januar 2026
Highly recommended!
There was a slight delay in getting the prints delivered but when I called, they expedited it. The customer care from beginning to end was fantastic and the product is phenomenal. I highly recommend this print service.
7. januar 2026
My books were delayed 3 times..
My books were delayed 3 times... the quality this time (this is my second book with them) was not as good as the first book. Some pages slightly wrinkled, corners a little rough, end pages not completely glued down. Some may be due to shipping. I will continue to use them, but this time was a bit less than exemplary.
5. januar 2026
Svar fra mixam.ca
Hi Rhonda, We’re sorry for any inconvenience caused by the estimated production and delivery dates. These dates are estimates, and if we’re not made aware of a specific deadline at the start of an order, we may not always be able to assist with time sensitive requirements. Delays can occur, particularly during peak periods, but these are temporary. As mentioned in our review invite email, if there are any concerns with an order, logging them with our team allows us to take a closer look and help where we can.
Amazing product and service!
Helpful support and service that is above expectations! My posters come out perfect everytime.
9. januar 2026
Anmeldelse skrevet uten oppfordring
My estimated delivery date was always…
My estimated delivery date was always pushed back without notice. I constantly had to reach out to the team myself to ask for a new estimated delivery date. My order was small and confirmed in the beginning of November, so before the Holiday season, but my initial delivery date was pushed back an entire month.
2. januar 2026
Svar fra mixam.ca
HI Chloe, Thank you for sharing your experience with us, and we’re truly sorry for the frustration caused by the changes to your estimated delivery date.
December was an exceptionally busier than normal period for us. We did our best to keep delivery estimates updated as quickly as possible as production schedules shifted, but we’re sorry that this still resulted in you needing to reach out for updates.
We appreciate your patience throughout the process and hope that, despite the delays, you’re happy with how the books turned out in the end. Your feedback is genuinely valuable and helps us improve how we communicate during peak periods.
The book turned out well but there were…
The book turned out well but there were four successive delays from the estimated delivery date. So a Christmas present didn’t arrive until after Christmas. Disappointing for sure.
2. januar 2026
Svar fra mixam.ca
Hi Sh, Thank you for taking the time to share your feedback, we’re really glad to hear that the book itself turned out well.
We’re sorry that the delivery didn’t arrive in time for Christmas and understand how disappointing that must have been, especially for a gift. We do want to reassure you that while this was our busiest peak period, your estimated delivery dates were revised only twice, and we kept you informed on both occasions.
Once your deadline was advised to us for the first time, we also explained that we may not be able to guarantee a Christmas delivery due to the timing. At that point, earlier in December, we did offer the option to cancel and receive a full refund, but you kindly chose to continue with the order.
We also recommend letting us know about any firm deadlines as early as possible, as outlined on our Shipping Support page, so we can advise on the best options from the outset. That said, we’re pleased that your order was shipped earlier than the second revised estimate. Thank you again for your understanding, and for choosing to print with us.
The quality of the book pages and cover…
The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagine all the pages would rip out of the book. Mixam should look into a future fix for this problem as this would surely by a disaster with larger books.
Also expect timelines for delivery much later than predicted. My recipe book was originally scheduled to arrive early December. I wanted to give as gifts for all my friends and family but did not arrive until first week of January.
Overall quality still reasonable and I would probably use them again as they were the only company I found that would accept small orders (15 books).
8. januar 2026
Svar fra mixam.ca
Thank you for your feedback. We are glad to hear that you're happy with the quality of your book.
Regarding your concern, hardcover inner pages are held in place by the fixed endpapers, which allow the book to open and close smoothly. If the inner pages were glued directly to the spine, the covers and pages wouldn't be able to open properly. The binding should be secure enough to hold everything in place, but books are not typically designed to be inverted or held up like that. If you're still concerned, please follow the instructions in your review invitation email and share any images with us so we can investigate further and offer support.
As for the delivery, we understand that December can be a busy month, and timelines can sometimes shift. We're sorry for any inconvenience caused, but we're happy the books reached you in the end. Thanks again for your comments, and we hope to work with you again soon.
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