My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Vis mer
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... Vis mer
Selskapet har svart
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Kontaktopplysninger
55a Halifax Way, YO42 1NR, Storbritannia
- info@minervaparts.co.uk
- minervaparts.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 8 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great service - found the part I needed quickly shipped, would highly recommend
Replacement part
Easy web site quick answer to questions on email. Only place we could find part. Would recommend to anyone.
Great service throughout
Great service throughout! Great communication re order and quick delivery highly recommend
When I emailed minervaparts they were very quick getting back to me confirming the size of the glass oven door
When I enquired about the inner glass oven door they comfernd the measurement of the glass door which was the correct one for me nice to know that you are ordering the correct item
Order the right part
The part arrived quickly. Make a mistake and got the wrong part. Had to return it blind hoping I'll get the refund for it as:
Contact was really bad, they do not answer emails, no contact phone numbers.
Customer service seems not to exist.
Won't be using this company again.
Only place I could find the part I…
Only place I could find the part I needed. Great price and fast dispatch. Star removed as postage price was ridiculous. Nearly £10 for a metal clip the size of my thumb nail! Postage was more than the part itself. Shame as that spoiled the overall experience.
Unsuitable part
Unfortunately the part supplied was not suitable for the appliance it is supposed to fit.
Specific part sourced and supplied promptly
Specific part sourced and supplied promptly, kept informed.
No customer support
I made an order, and after I paid I received no tracking info. I emailed them several times, made a request on the website for which again I received no response. The next request I made on their website I wrote that I will make a claim to my bank and report the website, two hours later I received an email informing me that I will be refunded. So customer support isn’t their thing I guess.
They went above and beyond helping me…
They went above and beyond helping me get the correct part.
how quickly it was delivered
Parts from Minerva resolved oven door problem
Had been struggling to resolve an oven door problem where the inner glass plastic fastenings had broken. Was pointed at Minerva via Rangemaster customer service and was looking for a replacement door. Actually found the plastic fixings and resolved my problem for less than £20 including delivery. Many thanks.
Really quick to come good for money…
Really quick to come good for money works really well
Went on website and put exact model…
Went on website and put exact model number in. Ordered the thermocouple that came up and it’s the wrong one when I stripped oven to fit it ! 35 years experience so definitely doesn’t fit ! Only took the job because of an old lady customer whose oven doesn’t work. Sent a message on the site enquiring about returning the part and refund etc but not even got a reply ! Won’t bother next time.
The best company I have ever dealt with…
The best company I have ever dealt with so fast with delivery and getting the part I asked for.
Bush dryer fan belt…
Ordered a fan drive belt for a Bush tumble dryer that can be awkward to get hold of.Quality part delivered promptly excellent service.
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