My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Vis mer
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... Vis mer
Selskapet har svart
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Kontaktopplysninger
55a Halifax Way, YO42 1NR, Storbritannia
- info@minervaparts.co.uk
- minervaparts.co.uk
4,1
Bra
242 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 8 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
they were very helpful and sourced the…
they were very helpful and sourced the part i needed which i received within the week
11. november 2025
Sent me a link that had nothing on it
Sent me a link that had nothing on it. Super unhelpful and how sending emails to me at least once a week
8. november 2025
Easy to identify part required
Easy to identify part required. Fast next day delivery
24. oktober 2025
Suppliers of hard to find parts
Minerva supplied the parts for a fridge I could not find anywhere else. The parts arrived promptly and the communication was great.
21. oktober 2025
Your website was easy to use
Your website was easy to use. The order came very quickly indeed and was just what we wanted. Good quality also. THank you
16. oktober 2025
Excellent Service
My initial enquiry was answered very quickly, allowing me to order the correct part that I needed. Dispatch and delivery were very quick and well packed. The part was perfect.
13. oktober 2025
First class service yet again
First class service yet again. Prompt delivery, kept updated fully throughout the process
12. oktober 2025
Had a difficult part to find so good in…
Had a difficult part to find so good in that perspective. Too much packaging when a jiffy bag and first class stamp would have sufficed this would cut down on the postage cost aswell. Price of postage cost more than the part
12. oktober 2025
This disappointing as they give me…
This disappointing as they give me wrong item now have to return the package back and I have to pay for return the package
11. oktober 2025
Svar fra Minervaparts
We are very sorry for your experience.
However, the part you ordered had a picture with sizes shown clearly.
Also the model you have since emailed us about, is not a model that we have any information on, so would be unable to assist you with.
We are unable to cover the returns cost for you ordering the incorrect parts from our site as is shown on our returns page.
Sent wrong parts, never heard back from customer service
I was sent the wrong parts. Tried to contact customer service to arrange and exchange but never heard back. Waste of money.
30. september 2025
Minervaparts have done it again
Minervaparts have done it again! Sourced a part that I found it impossible to find myself and saved me a bundle! Well done and thank you!
11. september 2025
Gas injectors …
Emailed to make an enquiry regarding gas injectors as there is no phone number, not sure how long it normally takes to respond but after 2 days of waiting for a reply and still waiting. I’m not impressed.
27. august 2025
Anmeldelse skrevet uten oppfordring
Easy to do business with
13. august 2025
After spending a lot of time trying to…
After spending a lot of time trying to find spare find spare part,I was advised to try Minera, and found they stocked the part.they had the part ,very pleased, job sorted.
12. august 2025
Promised and delivered
It's great for a company to be reliable, promise to perform and deliver,, yes, Minerva parts is the one.
12. august 2025
No contact
Won't reply to emails, unable to contact by phone. Waste of time.
Edit as a reply to the response below, you did NOT reply to my email at all regarding the missing parts and have not replied to a subsequent email for 3 more spare parts. I have resent it via your contact us form on the website. Hopefully you can reply to that ?
12. august 2025
Svar fra Minervaparts
Good evening
We are sorry you have had this experience.
We received your email about your missing part at 17:45 on Thursday evening, and replied to this at 09:02 Friday morning, confirming we would send out the missing part straight away.
This was received by you on Saturday by Dpd.
Can you please advise if you have had any further issues?
Very efficient
Very efficient. Helpful staff. I was informed when my product was back in stock a d delivery was within 48 hours. Would certainly recommend.
12. august 2025
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