My part arrived in good time. But the other parts that connected to the door no longer fit. I gave the model no. So don't understand why you would send something that doesn't fully fit the oven compon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Vis mer
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... Vis mer
Selskapet har svart
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Kontaktopplysninger
55a Halifax Way, YO42 1NR, Storbritannia
- info@minervaparts.co.uk
- minervaparts.co.uk
4,1
Bra
243 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 8 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great help to find the right part
4. juni 2024
Great product. Inefficient delivery company.
My product was received yesterday ( although the DPD delivered to the wrong address.) My experience with Minervaparts however I found to be very helpful and efficient. I would purchase from again, if I needed to.
30. mai 2024
Order ProblemsThe delivery was fast and efficient,but…
The delivery was fast and efficient,but i found it very difficult to order using my computer,in the end I had to get a friend to do do it on their smart phone which worked with no problem ,con you look into this please,thanks.
20. mai 2024
Excellent service
Excellent service. Provided correct advice. Parts were sent quickly. Would use this company again
14. mai 2024
Svar fra Minervaparts
Hello Andrew,
I've looked through our emails and we have no record of you emailing us about any issues - this may have got caught in our server somewhere. Could you please re-send you email directly to info@minervaparts.co.uk
and put your invoice number in the subject field so I can match your email back to your order.
Great service
27. april 2024
Wrong product delivered
Wrong product delivered, initially slow responding. More concerned with returning wrong item than sending correct one. From emails not confident correct part will be delivered, let's wait and see.
23. april 2024
Svar fra Minervaparts
Good Evening,
I am sorry you feel you have had no communication from us. I can see you sent us a query on 02/04 and received a response from us 48 hours later, and I can see a further communication from you that was responded to earlier this evening - I apologise for the delay in coming back to you about the incorrect part you ordered, this one is a little outside of how long we would usually take to respond to queries.
We have sent you a further link which should be the part you are looking for - as advised in the communication, a picture of this part will be added on monday and we would advise you wait until then to check the picture against the part you require before ordering.
Regards
Troy
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
No Instructions
I contacted this site for a friend who had lost his instructions. I finally found what I thought was the right page and clicked the 'download'
All I got was a 'Logo', I found links to buy cookers
28. mars 2024
Svar fra Minervaparts
Good evening,
I am really sorry for the inconvenience this has caused you. I have had a quick look into this and it looks as though there is an error with this file, so I have escalated this to our technical team who are working to resolve this. I have emailed you across the file to the email address you requested it to previously. Please do let me know if you have any further issues, or need any further assistance.
Thank you for bringing this to our attention.
Kind regards
Troy
Minervaparts were fantastic
Minervaparts were fantastic, they helped me find the parts i required and delivered it really quick. I was kept updated at every step. Thank you
27. mars 2024
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
When all else appears to have failed!
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching for, for days.
Simple ordering process at acceptable price and excellent customer communication. Delivery most efficient via DPD. Part was correct, has been fitted and we are tumbling again.
26. mars 2024
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick To Order, Quick to deliver
Great customer service who helped me to locate the correct part. Quick delivery.
25. mars 2024
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
Quick delivery
15. mars 2024
Svar fra Minervaparts
I am glad we could be of assistance.
Please do not hesitate to contact us in the future for any further assistance
Kind regards
Troy
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