Just got scammed by these guys last night. Same email this morning as below - “we won’t refund you.” Realized immediately last night I’d been scammed. Used Apple Pay. They have add-on subscriptions th... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently discovered that Mindscape had been charging my credit card twice every month — $30.95 and $14.59 — for an extended period of time. I had never used the service and was completely... Vis mer
ITS A SCARM!!! Charging my over $70 for something i never approved and also uses their terms of use bs to not refund you. I made no such approval and even the CS emailed some bullshit I quote “Please... Vis mer
Selskapet har svart
**SCAM** This app is fraudulent. They immediately charge you 3 months worth of fees + plus additional (unmentioned) charges and no response when you contact their help desk. I have requested my polic... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
1,2
Dårlig
167 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Stay Away from MindScape
I thought I was buying a book abstract and was charged $25. Instead, I was charged $25 plus another $14 plus another $8. I contacted them and a certain Catherine said its our policy not to refund. Trust me, this is a scam! Stay away and these guys advertise on facebook.
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
This is a scam
This is a scam. Stay away. When I purchased I had three transactions which I did not approve of. I emailed asking for a refund and they have a no refund policy. Dispute the transaction with your bank.
16. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear about your experience with our customer service, and we sincerely apologize for any frustration or disappointment caused. This is definitely not the experience we want for our users, and we deeply regret that we didn’t meet your expectations. Please reach out to us at support@mindscapeapp.io, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
Don’t freak out
If you’ve stumbled into this service and are freaking out that you’ve been scammed by all the 1 stars… it’s ok.
It’s not all it’s cracked up to be, there isn’t an app, but it does deliver some useful content. I’ve found some of the book reviews really useful. Will I renew, prob not, do I anticipate an easy cancellation- no. But I’ll keep you posted.
13. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for sharing your feedback. We’re glad to hear you’ve found some of the book reviews useful — that’s exactly the kind of value we aim to deliver!
While we’re sorry to hear your experience hasn’t fully met your expectations, we’re constantly working on ways to improve and enhance our service.
Regarding cancellation, we’ve recently introduced an in-app cancellation feature to make the process as simple and transparent as possible. If you do decide to cancel, we’d love to hear your thoughts on how we could improve for the future.
Your feedback helps us grow, so thank you for taking the time to share it. If you have any further questions or concerns, feel free to reach out to us directly at support@mindscapeapp.io.
Kept deducting my account multiple times a day
Kept deducting my account .. I had 3 deductions in 1 day and afew days later they deducted again. I have raised a dispute on the transaction with my credit card issuer and they have gone ahead to block the card. Scam don’t subscribe !
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re sorry for any frustration caused by additional purchases. We strive to be transparent about what’s included in our app and any optional purchases. If you have any questions or concerns about these purchases, please reach out to us at support@mindscapeapp.io. We’re here to help clarify any confusion and make sure you have a great experience with our app.
Scam
Scam, don’t sign up. I fell for an advertisement that seemed to really sell the features of Mindscape. I was excited about self learning and short readings. Little to find out, there’s no app and after I paid for the first Month I can’t even login on the website. I get an error. Protect your money.
Update: they refunded me and then two weeks later charged me again. What an awful company
11. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re really sorry you feel this way, and we want to assure you that we take your concerns very seriously. We strive to be transparent and provide value to our users, and we truly regret any confusion caused. We’re also deeply sorry that you’re having trouble logging in, and we understand how frustrating that can be. We sincerely apologize for the inconvenience this has caused.
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. We truly appreciate your patience and understanding as we work to fix this for you.
Scam
Scam, advertised via Instagram sponsor and ended doing 3 month subscription but there is no content
11. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for your feedback! We’re sorry to hear that you find the app’s functionality too basic. We’re constantly working on adding new features to improve the app and provide a better experience. Your suggestions are incredibly valuable, and we would love to know more about the features you’d like to see.
Could you please reach out to us at support@mindscapeapp.io with more details on your ideas or thoughts? We appreciate your patience and hope you’ll stay tuned for future updates!
Total scam
Total scam. Ad on Instagram looks great so I signed up for 3 months. It’s a total scam. I’ve had nothing at all from them no email nothing but they took my money. Total scam
10. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re very sorry to hear about your experience and want to reassure you that we take your concerns seriously. Our goal is to be transparent and provide genuine value to our users, so we deeply regret any confusion or frustration this situation has caused — especially the trouble with logging in.
Please reach out to us at support@mindscapeapp.io, and we’ll prioritize resolving this issue for you as quickly as possible. Thank you for your patience and understanding as we work to make things right.
Scam
Same here, I have some kind of charge on my cc. I reached out and according to them I have no subscription by they just charged my card again for $22. Scam.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear about your experience with our customer service, and we sincerely apologize for any frustration or disappointment caused. This is definitely not the experience we want for our users, and we deeply regret that we didn’t meet your expectations. Please reach out to us at support@mindscapeapp.io, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
Scam alert
Scam alert! They charge you like 3 times and then you get the subscription which is so shite! Asked for a refund to which they said read our T&Cs. Stay away! Youtube for free will be way better than their crappy content.
9. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for sharing your honest feedback. We’re sorry to hear that your experience didn’t meet your expectations and want to assure you that we are a legitimate service committed to helping our users.
We’re sorry, but we’re unable to locate your subscription details based on the information provided. Please reach out to us at support@mindscapeapp.io, and we’ll do our best to resolve the issue as quickly as possible. We sincerely appreciate your patience and understanding as we work to assist you.
Total scam
Total scam! I had to contact bank to dispute subscription. Email is undeliverable and no customer service number.
7. januar 2025
Anmeldelse skrevet uten oppfordring
Horrendous scam!!!!
7. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for your honest feedback. We’re sorry to hear that your experience didn’t meet your expectations and want to assure you that we are a legitimate service dedicated to helping our users. If we’ve identified your case correctly, it seems that we got back to you as soon as our customer support team received your request. If there's more help needed, please contact us at support@mindscapeapp.io, and we’ll be happy to assist you further.
Your feedback is incredibly important to us as we continue working to improve our services. If you have any other questions or need additional support, don’t hesitate to reach out.
Just got scammed by these guys last…
Just got scammed by these guys last night. Same email this morning as below - “we won’t refund you.” Realized immediately last night I’d been scammed. Used Apple Pay. They have add-on subscriptions they put in there right as you’ve registered for initial subscription. Anyone know how to prevent them from pulling more from ApplePay?
5. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations and want to reassure you that we are a legitimate service committed to helping our users. If we’ve identified your case correctly, it appears your issue was resolved during your conversation with our customer support team. However, if this is not the case, please don’t hesitate to reach out to us at support@mindscapeapp.io, and we’ll ensure your issue is promptly addressed.
Your feedback is incredibly valuable to us as we strive to improve our services. If you have any additional questions or need further assistance, we’re here to help.
Scammers
Scammers! Don't fall for this company. Even after you cancelled they still charge you. Completely scam!!
6. januar 2025
Anmeldelse skrevet uten oppfordring
ATTENTION scammers
ATTENTION scammers! They trick in subscribing for services that you don't want. It is not possible to delete the subscription yourself. Also, they don't do refunds for the subscriptions that they trick you into but offer you an e-book instead. Don't sign up!
4. januar 2025
Anmeldelse skrevet uten oppfordring
This company is a scam
This company is a scam. They advertise on social media and trick you to subscribe to their service. Then when you do, they do not send anything and keep deducting monthly payments. I have reported them to Natwest.
4. januar 2025
Anmeldelse skrevet uten oppfordring
This "company" is a bunch of scammers!
This "company" is a bunch of scammers. The product they offer is nothing more than positive quotes.
Worse, they'll keep attempting to charge your card for $40.99. They've been trying to run a charge for that amount on my Apple Card every other day for a few weeks.
I'm getting a replacement card, and I'm warning everyone. Beware!
3. januar 2025
Anmeldelse skrevet uten oppfordring
Total scam..
It doesn’t have an app. It doesn’t have good books. Totally scam! Please don’t get scammed liked me.
4. januar 2025
Anmeldelse skrevet uten oppfordring
Scam
Scam. Never got any books. Never got any app. Only got money taken from my account. Absolute fucktards
15. november 2024
Anmeldelse skrevet uten oppfordring
SCAM
Dear All,
This is an absolute scam. They use our registered brand name "Mindscape", but we have no relation at all with this company. Please don't contact mindscape.com we can't help you. To the owner of this website, please stop immediately we will not hesitate to take legal steps to protect our good name.
You need to go to:
Email
support @mindscapeapp.io
Address
13 Karaiskakis Street, 3032, Limassol, Cyprus
Mindscape.com
30. desember 2024
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.