Just got scammed by these guys last night. Same email this morning as below - “we won’t refund you.” Realized immediately last night I’d been scammed. Used Apple Pay. They have add-on subscriptions th... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently discovered that Mindscape had been charging my credit card twice every month — $30.95 and $14.59 — for an extended period of time. I had never used the service and was completely... Vis mer
ITS A SCARM!!! Charging my over $70 for something i never approved and also uses their terms of use bs to not refund you. I made no such approval and even the CS emailed some bullshit I quote “Please... Vis mer
Selskapet har svart
**SCAM** This app is fraudulent. They immediately charge you 3 months worth of fees + plus additional (unmentioned) charges and no response when you contact their help desk. I have requested my polic... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
1,2
Dårlig
167 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
If I could rate zero I would
If I could rate zero I would. I was charged twice for a subscription the same day. They refused to refund. I cancelled and decided to write a review. App never used.
15. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We sincerely apologize for the trouble you’ve experienced, and we understand how frustrating it is to be charged multiple times. We want to assure you that we do not intend to cause any confusion or inconvenience, and we are sorry if that was your experience.
Unfortunately, we’re unable to locate your subscription details based on the information here. Please reach out to us at support@mindscapeapp.io, and we’ll prioritize resolving this issue for you as quickly as possible. Thank you for your patience and understanding as we work to make things right.
Excellent customer support
Purchased the App thinking it was linked to a purchase I had on the Browser.
It wasn’t.
Contacted Support and (Catherine) was very understanding and cancelled / refunded me.
Excellent customer service so anyone looking to use them will be well supported.
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Thank you for sharing your positive experience! We’re glad Catherine was able to resolve the issue quickly and provide the support you needed. Customer satisfaction is our priority, and we’re happy to hear that you felt well taken care of.
Should you need anything in the future, feel free to reach out. We’re always here to help!
Scam
This app is a scam, can't sign in tried to get new password, nothing was sent to email when requested. Just took my money and received nothing.
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re deeply sorry that you’re having trouble logging in, and we understand how frustrating that can be. We sincerely apologize for the inconvenience this has caused.
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. We truly appreciate your patience and understanding as we work to fix this for you.
They charged money without my…
They charged money without my permission.Another scam web.Be aware !
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We completely understand your frustration, and we’re truly sorry if you feel this way. We want to assure you that we do not charge users without their consent.
If you’ve experienced any issues or if you need further assistance, please contact us at support@mindscapeapp.io, and we’ll work to resolve it for you.
Total scam
Total scam. Luckily my bank were proactive.
1. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re really sorry you feel this way, and we want to assure you that we take your concerns very seriously. We strive to be transparent and provide value to our users, and we truly regret any confusion caused. Please reach out to us at support@mindscapeapp.io so we can address your concerns directly and make sure you have a positive experience with our app. Your trust means everything to us.
Beware!
This is a complete scam. I was charged USD 10.99, and I'm thankful I used a prepaid card with a limited balance. They've tried to deduct money from my card three times a day, but there’s no money available. I can’t even remember why I signed up for this in the first place.
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this.
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll be happy to address any issues you may have. We genuinely appreciate your feedback and want to make things right.
I'd give ZERO if I could!
I'd give ZERO if I could!! Fraud scam charges. Had to cancel card. Unable to contact MindscapeApp.IO . BEWARE!!
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this. Please contact us at support@mindscapeapp.io, and we’ll be happy to address any issues you may have. We genuinely appreciate your feedback and want to make things right.
Don’t fall for these SCAMMERS!
30. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re really sorry you feel this way, and we want to assure you that we take your concerns very seriously. We strive to be transparent and provide value to our users, and we truly regret any confusion caused. Please reach out to us at support@mindscapeapp.io so we can address your concerns directly and make sure you have a positive experience with our app. Your trust means everything to us.
This is a complete scam
This is a complete scam! They overcharged my credit card with unauthorized payments and failed to provide the service they promised. They don’t even have an app.
Please don’t fall victim to this fraud!
19. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re sorry for any frustration caused by additional purchases. We strive to be transparent about what’s included in our app and any optional purchases. If you have any questions or concerns about these purchases, please reach out to us at support@mindscapeapp.io. We’re here to help clarify any confusion and make sure you have a great experience with our app.
Although I cancelled my subscription
Although I cancelled my subscription, I was charged with almost $40!
This is a fake website, only stealing the money of the people! Don't make any profile and subscription. Ridiculously - no app, no change in the payment methods in the profile, etc.
I just wrote them an e-mail for refund and deletion of my payment info as well!
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re really sorry to hear about the difficulties you’ve had canceling your subscription. We understand how frustrating this must be and want to make the process as smooth as possible for you. You can cancel directly in your 'Profile' settings by selecting the Cancellation or Subscription Details button. Alternatively, you’re welcome to reach out to our Customer Care Team at support@mindscapeapp.io, and we’ll personally guide you through every step of the cancellation process. Please know that we’re here to help and support you every step of the way!
Very miss leading - scam
Very miss leading - charged my account $80 right away after i thought i was getting a free trial - I've not used the app.
27. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. Our team is ready to assist you and ensure you have the best possible experience with our app.
Terrible SCAM
Terrible - no app at all to log in. Took me for $37.00
25. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re very sorry to hear about your experience. Your feedback is extremely important to us, and we want to assure you that we are a legitimate service with our web application (you can visit our site at https://web.mindscapeapp.io/ or contact our customer service team at support@mindscapeapp.io).
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please reach out to us at support@mindscapeapp.io, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
Scam
Scam, nothing, no app no mail, no thing, just. scam.
26. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Scammers
Scammers. Their email address isn’t legit. Once you sign up, they continuously take money.
Having tried to take money as mindscapeapp.io, they now tried to change their name to attempt to fool the bank. AVOID!
Update!!! As seen below, they provided an email address which has also been called out as a scam! Smartymeapp.com is not legit. Read up on these reviews before throwing your money away
26. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear about your experience, and we sincerely apologize for any frustration or disappointment caused. This is definitely not the experience we want for our users, and we deeply regret that we didn’t meet your expectations.
If you have any doubts or suspicion regarding the source of the charges, please reach out to us at support@smartymeapp.com, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
I don’t ever recall subscribing to this…
I don’t ever recall subscribing to this app. I was just charged $40 and I don’t know why. On their website there is no way to cancel or anything. I emailed them and hopefully they cancel it because it’s ridiculous to not offer a way to cancel. STAY AWAY!
25. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
SCAMMERS
SCAM! SCAM! SCAM! They market themselves and entice you then trick you into subscribing for nothing! THEY ARE SCAMMERS!!!!!
Update: after this review, they sent me an email saying they couldn’t see my email yet I used my email to sign in to the point of subscription. I have shared with them the payment notifications for proof.
Such scammers.
25. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re very sorry to hear about your experience and want to reassure you that we take your concerns seriously. Our goal is to be transparent and provide genuine value to our users, so we deeply regret any confusion or frustration.
If we have identified you correctly, it seems that our customer support were able to locate your subscription and contacted you in a timely manner. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Should have read the reviews
Should have read the reviews
Wanted to give it a chance very promising marketing wanted to go for a 6.99 trail clinching a few buttons payed over 30 in a couple of seconds
How is such a company legal hope people sue and they go bankrupt what a horrible company.
24. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We aim to ensure clarity during the purchase process and provide high-quality content to all our users. If we have identified you correctly, it seems that your issue was addressed during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Absolute scam
Absolute scam . I called my Credit card company fifteen minutes after I order it . I emailed the appropriate email to cancel and got a confirmation email that they are working on it but the $25.99 charges went trough. They are not even an American company. The customer service phone number goes nowhere. They email you can use the course for 3 months but no refund . Please don't waist your time with this company
21. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this. Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. Our team is ready to assist you and ensure you have the best possible experience with our app.
Scam
Scam. No app to login. Blocked my card immediately to avoid them taking more money than called my bank to report. There is a chance of getting my money back if the bank is successful in tracking it.
20. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Mindscapeapp
We’re sorry to hear you’re having trouble logging in, and we completely understand how frustrating this must be. Unfortunately, we’re unable to locate your subscription details with the information provided here, but our team is dedicated to resolving login issues as quickly as possible. Please reach out to us at support@mindscapeapp.io with details about the issue you’re facing, and we’ll do everything we can to get you back up and running smoothly. Thank you for your patience!
Svar fra Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.