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Mindful Chef Anmeldelser 

20 290
•
TrustScore 4.5 av 5

4,6

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What I wonder is if the tiny little amounts in the fiddly packets could be bottled and bought so you then have every ingredient to hand and the perishables come in the bags/boxes. The only thing tha... Vis mer

Vurdert til 5 av 5 stjerner

I started using MC whilst pandemic was on and I haven’t looked back since. I feel like I eat a restaurant standard meal every recipe. The produce is always of a high standard and always plenty for two... Vis mer

Vurdert til 5 av 5 stjerner

Have been using Mindful Chef for a few months now and we are total addicts! Every delivery is well packaged, no missing ingredients or damaged items. The recipes are absolutely delicious and are alway... Vis mer

Vurdert til 5 av 5 stjerner

This has been the best mealbox we’ve ever ordered! The quality of ingredients is great, the recipes are gut health conscious while being delicious, and we love that the ingredients are organised into... Vis mer

Informasjon om virksomheten

  1. Matlevering på nett

Skrevet av virksomheten

Healthy.  Simple.  Delicious. That's the Mindful Chef approach. Mindful Chef delivers healthy and delicious, chef-designed meal kits to cook at home. They focus on macro-balanced wholefoods with heaps of plants and real protein so you feel your best. As a proud B Corp, they champion quality. You’ll find British meat, free-range chicken, responsibly-sourced fish and award-winning seasonal produce in their boxes. Their Ready To Go range features healthy frozen meals, soups, broths, and smoothies that are designed for nutritious meals in minutes.  With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Mindful Chef has over 28 recipes to choose from each week, so there are no recipe ruts. Discover flavours from all over the world - with a Mindful Chef healthy twist, from bubbling fish pies for the family, to a spicy Bibimbap or a Sri Lankan curry.  You can choose to get a Mindful Chef delivery every week or every once in a while, it’s always up to you.  Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 20 million school meals to children living in poverty.

Mindful Chef

Skrevet av virksomheten

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

20k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 52 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(20 290)

431 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Delicious recipes -quick and easy

Delicious recipes with high quality ingredients delivered to your home. Takes the worry out of catering for vegan, gluten free, calorie conscious guests/family/friends.
Ordering easy and delivery is reliable and less than a trip to the supermarket in a car.
For me, it takes the stress out of decisions and shopping. Recipes are straightforward and quick, as well as varied so it’s a no- brainer if you’re time-challenged. Best of all… no waste!

12. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not for me

I have tried other meal delivery services and been disappointed, but decided to have another go with Mindful Chef. I've cancelled after only 2 of my 4 discounted initial boxes.
I threw out coriander and baby leaves because they were limp and slimy. This problem is not confined to Mindfulchef. I don’t understand why meal boxes can't provide vegetables to the same quality as I could buy at a local shop.
In addition the current meal box contains ready cooked rice, quinoa and tomato cooking sauce all in plastic pouches. I would never consider buying such things because they are expensive and bad for the environment.
Yes the meals are tasty but as I have the time to shop and skill to cook from scratch it's not for me.

11. juni 2026
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Svar fra Mindful Chef

Hi Olwen,

Thank you for taking the time to leave your review, and I'm so sorry to hear of your recent experience.

This is super disappointing, and certainly isn't the service we strive for at Mindful Chef.

It's great to hear where we can improve our service, and we would love to continue to turn this recent experience around for you, so we've popped you an email regarding this issue!

Thank you again for your feedback, and I look forward to speaking with you soon.

Best wishes,

Vurdert til 5 av 5 stjerner

Since we have been using MC

Since we have been using MC. ( About 2 years) We have only had about 2 meals that we haven’t enjoyed. I really enjoy cooking now. And it looks expensive when you first start but compared to Guernsey prices it’s amazing value. Thank you MC 😁

11. juni 2026
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Svar fra Mindful Chef

Hi Julie,
Thank you so much for taking the time to leave us a review 😊
We’re really pleased to hear that, after using Mindful Chef for two years, you’ve enjoyed so many of your meals and that cooking has become something you genuinely enjoy. That’s exactly what we love to hear.
It’s great to know the recipes have been a good fit for you overall, and if there are ever any that aren’t quite right, we’re always keen to hear your feedback so we can keep improving and making them just right.
Thank you again for your continued support, and we look forward to many more meals coming your way!
Best wishes,
The Mindful Chef Team 💜

Vurdert til 5 av 5 stjerner

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot thank Mindful Chef enough for their outstanding customer service.

I have been a loyal Mindful Chef customer for over 7 years, and this experience has reminded me exactly why I have continued to choose them all this time.

Unfortunately, I made a mistake and forgot to update my delivery address after moving home. My box was delivered to my previous address and when I went to collect it, the contents had disappeared and only the packaging remained.

I contacted Mindful Chef expecting that there may be little they could do, as the address error was entirely my responsibility. However, their customer care team responded with incredible kindness, understanding and compassion. They took the time to listen, reviewed the information I provided and, despite the circumstances, offered to send a replacement box.

As someone currently on maternity leave and caring for a disabled child with high support needs, this loss had a significant impact on my family. The empathy and support shown by Mindful Chef during what was a very upsetting situation genuinely meant a lot to me.

In a world where great customer service can be hard to find, Mindful Chef went above and beyond. Their willingness to help, even when they were under no obligation to do so, has earned even more of my loyalty and respect.

A special thank you to Justyna and the entire Mindful Chef team for treating me with such kindness and understanding. It is rare to find a company that genuinely cares about its customers in the way that Mindful Chef does.

I have proudly been a customer for over 7 years, and when my circumstances allow, I will continue to use Mindful Chef for many years to come. I would not hesitate to recommend them to anyone looking not only for fantastic food, but also for a company that truly values its customers.

Thank you again for your exceptional support.

8. juni 2026
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Svar fra Mindful Chef

Hi Hannah,
Thank you so much for taking the time to share such a thoughtful review, it truly means a lot to the whole team 😊
We’re incredibly sorry for the situation you experienced with your delivery and the distress it caused. It’s really important to us that our customers feel supported, and we’re so glad Justyna and the team were able to step in and help when you needed it most.
It’s wonderful to hear that, you’ve felt cared for and looked after, and we’re especially grateful for your loyalty over the past seven years. Your kind words about the team genuinely mean a great deal and will be shared with everyone involved.
Thank you again for your continued support and recommendation, we’re honoured to have you as part of the Mindful Chef community, and we look forward to being there for many more meals to come.
Best wishes,
The Mindful Chef Team 💜

Vurdert til 5 av 5 stjerner

Great food boxes

Great food boxes - lots of variety. If ever anything goes wrong with delivery or boxes, the customer service is always good. I have used Mindful Chef for years - consistently good.

8. juni 2026
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Svar fra Mindful Chef

Hi Suzanne,
Thank you so much for taking the time to leave such a lovely review 😊
We're delighted to hear you've been enjoying our recipe boxes for so many years and that the variety continues to keep things interesting. 
Your continued support and loyalty mean so much to us, and we're grateful to have been part of your mealtimes for all these years.
Thanks again for your kind words!
Best wishes,
The Mindful Chef Team 💜

Vurdert til 5 av 5 stjerner

Outstanding customer service

I've been a customer of Mindful Chef for close to four years and have had very limited need to contact customer service. This weekend my delivery was refused due to road closure and Mindful Chef customer service were responsive, understanding and quickly arranged for a re-delivery of my order.

8. juni 2026
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Svar fra Mindful Chef

Hi Miss Mercer,
Thank you for taking the time to leave us a review 😊
It’s wonderful to hear you’ve been with Mindful Chef for nearly four years, we really appreciate your continued support. We’re also pleased our team were able to step in quickly and help get your delivery re-arranged after the road closure issue.
It’s always our aim to make things as smooth as possible when unexpected problems arise, so it’s great to know you felt well looked after.
Thanks again for your kind words, we look forward to bringing you plenty more delicious meals soon!
Best wishes,
The Mindful Chef Team 💜

Vurdert til 5 av 5 stjerner

We have been with MindfulChef for 7 years about…

We have been with MindfulChef for about seven years now and we find it very flexible to use but most importantly, I think we eat more healthy with a greater variety of cuisines and ingredients. We’ve never had any issue that wasn’t resolved very quickly. The Meals are varied , with plenty to choose from and we’ve never been let down with a delivery.
I find the Company are quick to respond if you have anything at all to say, which has been rarely for us over the seven years. Keep up the good work, MindfulChef

7. juni 2026
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Svar fra Mindful Chef

Hi 👋


Thank you so much for taking the time to leave such a thoughtful review 😊

It’s fantastic to hear you’ve been with Mindful Chef for around seven years and that you’ve found the service flexible, reliable, and helpful in supporting healthier eating with a wide variety of meals and cuisines.

We’re especially pleased to hear that any rare issues you’ve had were resolved quickly and that our team has been responsive when needed. Your long-term support really means a lot to us! 

Thanks again for your continued loyalty and encouragement, it’s greatly appreciated. 


Best wishes,
The Mindful Chef Team 💜

Vurdert til 5 av 5 stjerner

I am very happy with this company.

I am very happy with this company. Occasionally there are mistakes with the recipe bags, but the customer service team are quick to respond and credit my account for a discount on my next order.
The quality of the ingredients is good, and if there is a different ingredient, there is always a note in the recipe bag to inform me.

4. juni 2026
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Svar fra Mindful Chef

Hi Catherine,


Thank you for taking the time to leave us a review 😊

We're delighted to hear that you're enjoying the quality of our ingredients and that you've found our customer service team helpful and responsive whenever issues have arisen.

While we're sorry to hear you've occasionally experienced mistakes with your recipe bags, we're pleased that these have been resolved quickly for you.

Thank you for your continued support, and for choosing Mindful Chef. We really appreciate your feedback and look forward to providing you with many more delicious meals in the future.

Best wishes,
The Mindful Chef Team 💜

Vurdert til 4 av 5 stjerner

LOVE despite a teething issue

We love the recipes from mindful chef. We love the way it’s organised and how many veggies are squeezed into each meal. The last delivery however had number 2 not 22 (which I had ordered). We made it work but now I have some random tofu that I will have to conjure with. I contacted CS and to their credit they refunded me within minutes. Mostly very impressed! Will keep up the recipe box.

30. mai 2026
Vurdert til 5 av 5 stjerner

Top Customer Service

I have had a box stolen and reported it to Mindful Chef.
Upon investigation, the company has been super supportive to help resolving the issue.
Amazing customer service

3. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

My experience of eating has widened

My experience of eating has widened
A bit concerned that it might get samey and boring and I might lose interest eventually
I am worried by the downplaying of meat and its natural textures and flavours - I understand why you are doing this - the chicken has been good but other meats cant be tasted because its finely minced and gets lost in the sauces and vegetables.

2. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

You won’t look back

We have tried other food delivery boxes previously; Gousto and Hello Fresh and always got bored of the recipes and the repetition of them. Mindful chef has yet to disappoint. Food quality is amazing; meat is always free range (True free range not “room to roam”) and you can really taste the difference. Customer service when there has been the occasional problem with supply or delivery (DPDs fault not them) is amazing, quick and they usually spot the issue before I’ve realised there is one. I can’t recommend them enough. My partner and I feel like we’re in a restaurant with each meal.

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect issue resolution

Justyna saved the day!

Had an issue with the delivery, out of the control of Mindful Chef.

Nevertheless I was refunded fully, postage included.

I received prompt and dedicated support throughout the case.

10/10 service.

Thanks!

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Customer Service Team

Meals are delicious with a wide choice every week
I love the ability to change the day of your order, or skip a week should the need arise.The Customer Service Team are second to none, in the unlikely event you might need their assistance, so helpful in today’s busy times, I would certainly recommend them.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellence all round!

Ran into a small snag before my first delivery but that doesn't even matter, the Mindful Chef team went above and beyond to sort it out within the hour. The standard of care was excellent and as a customer, I will definitely be back!

27. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Mindful Chef

Hi Kimren,
Thank you so much for taking the time to leave such a lovely review!
We're so pleased to hear that the team were able to get everything sorted quickly for you ahead of your first delivery, and that you felt well looked after throughout. That’s exactly the experience we aim to provide.
We really appreciate your support and we’re so glad to have you with us!
Best wishes,
The Mindful Chef Team 💜

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