Millerandcarter Anmeldelser 

We booked Miller & Carter Aylesbury to celebrate a 50-year long-service award for one of our employees, so this was supposed to be a special occasion.

Our table was booked for 2pm and we arrived at around 1.45pm. Unfortunately, the service was extremely poor. By 3pm, we had only received our starters and there was still no sign of our main courses.

One member of our party had to catch a 3.15pm train to Kent from the station next door, meaning they had no choice but to leave without eating their main course as it still hadnt arrived.

There appeared to be only one waitress and one chef working. To be fair to the waitress, she was clearly embarrassed by the situation and told us the average waiting time from entering the restaurant to receiving the main course was around 22 minutes. However, that certainly wasn't our experience.

When the food eventually arrived, it was okay, but by then the damage had been done.

What really disappointed us was the complete lack of involvement from the manager. At no point did they come to our table to apologise, explain the delay or even acknowledge that there was a problem. In fact, the manager didn't appear to make any eye contact with us whatsoever.

For what we expected to be an upmarket restaurant chain, the level of service and management was extremely poor. We chose Miller & Carter for an important celebration and unfortunately the experience was overshadowed by the unacceptable service.

Food: okay.
Service: unacceptable.
Management: virtually non-existent.

Certainly not the experience we expected from Miller & Carter, and unfortunately not somewhere we would currently recommend.

I just noticed they are taking bookings for Christmas dinner so felt I needed to let customers know of my experience from Christmas Day 2025 at Langdon Hills Essex.

As it was only the two of us we thought we’d treat ourselves, especially not having the hassle of cooking so I was really looking forward to the experience.
However, apart from the Christmas decorations being up I felt as though it was just another day when entering.
No cheerful Christmas music playing, nothing. Not even Santa or elves greeting the children. We did however have a cracker and name tag wahoo!

The staff were nice, busy, as to be expected but friendly none the less.
We had pre ordered our dinner a month before and I had opted
for the vegetarian option (I know it’s a steak house lol)
Our name tags had our options on for any confusion & assume a reminder.
Our starters came out & we both really enjoyed it.
When my main course came out I started eating, I wasn’t wearing my reading glasses so didn’t really take much notice as couldn’t see too well but realised that they had put bacon bites in my vegetable dish whilst tucking in. On investigation I realised what it was.
Now as it was Christmas Day and the staff were under pressure, I just scooped the vegetable bacon dish to one side and ate the rest on the plate.
When our waitress came to clear the plates I showed her (very embarrassed) and tried to play it down. She too was concerned, apologetic and scurried off to the manager.
They never came over to apologise but we did have free cocktails. I dont think they wanted to draw attention to it and I certainly didn’t want to make a scene.
My concern is that if this can easily happen with a vegetarian (personal choice) this could have easily happened for someone with a food allergy.

Needless to say I do not recommend going for your special Christmas Dinner there especially if you have any sort of allergies and want to feel any sort of Christmas magic.

I have stayed at Miller & Carter in Brighton and Hove a few times. Hotel rooms are good. Tried their restaurant for the first time 08/09/2026 , staff are very pleasant and good. Unfortunately the food is not so good, they advertise the Wagyu steaks as enjoy a luxury Wagyu grass fed for three years and grain finished for 330 days, to develop rich marbling that melts in your mouth.
This is untrue, there is no marbling in their Wagyu, when I questioned the steak with manger he informed me that it was grade 4-6 Autralian Wagyu, which is impossible as the steak I had, looked and tasted like a normal beef sirloin steak, absolutely no marbling or melting in my mouth like butter, or taste of a Wagyu steak. After showing the manger my steak, which had no marbling and looked and tasted like a normal sirloin, he still insisted it was Wagyu. Therefore, in my opinion, they treat you like idiots and expect you to pay for something you are not getting.
Miller and Carter unfortunately fall into the category of, marketing at its best to suck in the gullible and pay over the odds, for miss leading and process driven food. Whilst the surroundings and waiting on staff may be acceptable, their standards, ethics and food are not.
Shame on you Millar and Carter
Do not pay over the odds for an experience you are not going to get
Avoid the high end prices

Pork belly starter was cold…sent back and came back with what was remaining still cold.
Had a sharing roast platter, which is £70! The veg was brown and cold, the cauliflower cheese was a joke, the Yorkshires were stone cold and hard, the chicken was a vile texture, taste and colour… the gravy was so cold the fat had separated… when sent back it came back EXACTLY the same!
Never again… Ive had better food in a Wetherspoons

Went to miller and carter at taplow slough yesterday for my 80th birthday.Everything was amazing staff were amazing went above and beyond for us .The food was first class . Prices are so reasonable.for anyone wanting a great restaurant with amazing food.give them a try you won’t be disappointed with taplow restaurant.My family will all be going back in the future.We are all thinking of going for are Christmas meal.thank you Taplow xxx

We knew it would be expensive but visited M&C Warrington today Service by Eve was excellent and despite odd instructions everything arrived as specified . Not a cheap option but food always good.

A steak restaurant where we had to ask for steak knives! These were given to us but were so blunt that they couldn’t cut through the broccoli let alone the steak! Asked for another, which were a little better but it was still a challenge. 2 x cocktails for £16 but in small print that they have to be the same ones, please make this bigger print as it came across as sneaky. Lettuce wedge - no clawson Stilton & blue cheese sauce as “it is very popular and is sold out” this was at 6.30pm in the evening!! The buyer obviously doesn’t know what is popular and doesn’t order enough. Also, how hard is it for the chef to make this sauce?

You claim that you offer exquisite dining but there was nothing exquisite about our dining experience. Over £120 for two, used to love Miller & Carter but can buy a much nicer steak (for less money) at other local restaurants. Won’t be going back. However, all staff were friendly and welcoming, but this still doesn’t warrant returning.

Miller at Cribbs Causeway. Very Disappointed from the start. Nobody on reception, was shown eventually to our table by the women who served us. Didn't talk us through our order, just wrote down what we wanted, no advice given on steaks. After we finished our starters, the main course came but our starter plates hadn't been taken away. Got the chips wrong on my husbands order and my steak was awful, rare and inedible. I did get a refund but not sure whether they've changed management or what but overall very very Disappointed. Been going there for years with no problem. Hope this was a one off

Turned up for our booking on time to be left waiting at reception with no sign of anyone interested in showing us to a table. Eventually spoke to the girl behind the bar who at the second time of asking confirmed who we were and took us to our table. The table she chose for us was not prepared and dirty at which stage we walked out.........You charge premium prices and provide a third class service, one I'll be avoiding in the future. (Portsmouth)

Visited sherwood forest Miller and carter today with my partner and son .
Food was amazing. Drinks 🍸 were lovely and the waiter was really friendly cant remember his name but was Romanian he said but a lovely guy , chatty and helpful . Starters were abit late coming but he apologised and took 10% off bill without us Complaining. Definitely worth the money .

We're visited the kings Langley restaurant, and I have to say what a wonderful, fun bunch of people, especially darling Abi, Daisey, and Adrian ..... They made our stay well worth it, and We Will Be Back. Cheers PLRS Sound System & Stage Hire.

The spot on staff got everything right. It was an incredibly busy Friday night.
Food was delicious, I had scallops as a starter what a delight.
Zak our server at Miller and Carter Colchester could not have been nicer and went out of his way to make sure we had everything we needed and the birthday celebration special.
Thank you Zak and the team.

Booked a table for 1900hrs. Arrived at 1845 and was told 1hr 5 wait from booking time. Not good enough for a reserved table. The whole point of booking a table is for it to be ready! Wont be using the edinburgh restaurant again!!!

Me and my wife visited the Colchester restaurant on. Thursday 27th it was a birthday treat , she had the 3 course meal offer , I went for the 50 day matured filet minion I asked for well done , it came in 2 pieces one was really tough and one softer not the usual perfection we normally experience, that night I was sick all night , the service staff where great tho

Visited Doncaster miller and carter with my son and was a lovely meal. Cocktails/ mocktails were great and waitress Miha was friendly and welcoming. Steaks were cooked well and to our liking and the puddings delicious. Will return again soon.

On the day we were to arrive my wife fell ill and we could not travel that day as she is disabled. I asked the hotel if we could change dates for 2 days later but they refused and said as I was a no show I need to pay them. As my wife is from the area she was really looking forward to going back for a visit. I think this is a disgusting way to treat people why couldn't they just change the dates. No wonder your trust pilot score. Is only 2.9

OUR LOCATION
Miller & Carter Stevenage
Roaring Meg Retail Park, London Road, Stevenage, Hertfordshire, SG1 1XN.
Very low quality of meat and food not cooked properly. We paid 200 pounds but no tasty, ribs very dry and vegetables overcooked. Not again . Miller and Carter not even worth it to go. Low quality restaurants. Sorry I been before but this time is different in a bad way. Not again.

On arrival at Sutton Park Milker @ Carter we were warmly greeted and taken to a table we requested.Iur server Carol was very helpful,polite,smiling @ generally a nice person to have contact with.Our food arrived promptly,well presented,well cooked and very enjoyable.

Steaks were good, overpriced, wine overpriced.
Waited to long to get drinks when we arrived.
Kids running up and down, noisy, parents staff did nothing about it.

The steak and generally the food was ok, I really didn’t feel there was enough staff the poor girl was all over the place , no one asked if our meal ok , I had booked to celebrate my 70th birthday, they don’t celebrate anymore with a little cake and candle due to it backs we were told , found the overall experience a little disappointing