Mikes Dive Store Anmeldelser 

I am giving mike dive store a low rating due to the fact the prices are sky high you can get the same stuff much cheaper and when you do go to the shop for advice, they give you the wrong one, when someone loses weight the face shrinks too so no if you were using XL before losing weight then you will be using L after losing weight, also giving a ladies wetsuit to a man is a bit not right, as a woman wetsuit is not designed for a man, Right? But just to get rid of the wetsuit so what who cares. Wetsuits are not cheap. Mike dive store really needs to train it’s ataff.

Impeccable customer service, knowledgeable staff and great products. We initially drove to their store, asked a lot of questions and didn't feel pressured to buying anything with them or otherwise. The colleague we were speaking to even told us about a new model thats coming out 'soon' but we couldnt find anything online about it.
A week later, it was released and only available in a few places, including Mike's dive store. The staff were so helpful we chose to buy from Mike's dive store online rather than amazon etc. Was easy to chat to the staff through WhatsApp and they even helped with setting up the gear as well a week later! The online order process was super easy because they managed to get all my details set up in the basket and just sent me a link to pay. Officially my go to dive shop.

We went to Mike's to buy most of our kit as newly qualified divers. The staff were really patient and helpful and we've been enjoying our new adventures with the kit. A few months later, the strap of my dive computer was faulty. I contacted Mike's dive store with a video of the issue, and they kindly contacted the manufacturer and sourced a replacement strap on my behalf. Nish kept in close communication with me through this. I am looking forward to my next shop at Mike's!

I've ordered most my dive stuff from here, and on twice I've made a mistaken whilst ordering. Both times, customer service has been really easy to contact on WhatsApp, replying quickly and going above and beyond to rectify. Highly recommended

Nish is the man! I contacted the support team over an issue I had with a delivery and Nish handled it amazingly. Now it is resolved and I’m very happy with the outcome. I’ve never had this level of customer service before. Give the fella a pay rise🤣!!!

I came to mikes dive store to get a mask and snorkel for my trip in may and Daniel helped me pick the perfect mask, and gave me some really helpful tips on how to look after my mask

Thank you very much, Nish for your help and patience in getting to me the optically correct face mask/googles. You listened to my requirements and I ended up, quickly, getting exactly what I required.
Thanks again,
Mike List

Good expedited delivery with good updates.

Amazing customer service from Nish at Mike's Dive Store!! Ordered a new BCD, unfortunately this 48hr tracked parcel got lost at Royal Mail sorting hub. I contacted Nish and he was extremely helpful and asked if I had a dive trip planned etc. After the parcel did not turn up, I emailed Nish and he politely asked again about my trip date, followed by another tracking number which was DPD 24 hr service which arrived the following day right in time for my trip. I can't recommend Mike's Dive Store enough and their second to none customer service. It is a rare occurrence these days to find this, and Nish is an outstanding member of the staff who couldn't be more helpful.

Very knowledgeable staff (we were served by the extremely helpful and entertaining Charlie) who took time to explain the details of each product so we could make the best decision on purchases. Extensive stock. Great prices.

Ordered a Garmin Mk3i dive computer from Mike’s which arrived today.

Communication from the team was 10/10 and Jenna who handled my order was great. Super helpful and kept me well informed.

Shipping by DPD was next day and I couldn’t be more pleased.

I bought my last Garmin from Mike’s back in 2020 (a Mk2) and the service quality was just as good.

No hesitation in recommending/buying here again!

Great store. Decent selection of essentials for recreational divers. Super friendly folk, many thanks Charlie. Wanted a new mask and figured I'd have to look at prescription lenses. Both the mask and lenses were in stock and I was able to try both before committing to having the lenses fitted. As its my first prescription mask, it was much better than taking a chance and buying online.
Looking fwd to picking them up next week.

I recently purchased an underwater camera with several lenses and lights. The choice was made easy as they provide an ample selection.
I also found the customer team to be very responsive and professional.
Nish in particular has been super helpful with my questions and provided all the information I needed. Returning one of the items I purchased by mistake was super easy... look forward to dive and shop again!

Well done

Good to see Christian back always has great product knowledge and is a pleasure to do business with, the store is looking good, fully stocked with quality product . Have been using Mikes for years and the consistent level of service is second to none , keep up the great work .

Mikes is great - Their advice is really good with prices and delivery to match

I requested a hold on delivery as I was out of the UK for 6 weeks and didn’t want to miss out on the wetsuit for my son’s Christmas gift! Nish was super helpful but unfortunately he was let down by the despatch guys who went ahead and sent it anyway! However he actually phoned me to express his displeasure with their actions and did everything he could to ensure my parcel would be safe! I can’t recommend him highly enough and the company generally as I always purchase from them! Just shoot the despatch department!!!😂

I called the shop today to get some advice on purchasing a new regulator. There was no waiting on hold in a phone queue. I shared my preferences and I was guided through the different options without any hurry or heavy sales pitch and this was kindly and very quickly followed up by clear email quotes and further information. What a reassuring and pleasurable remote shopping experience, I have not has customer service like this in a long time - thank you Nish!

Nish was amazing from start to finish! He helped me with every step, getting a large amount of dive kit sorted for a 3 months trip to Raja ampat. Very knowledgeable and was always happy to answer any amount of questions I had! Really helped having the support you need when picking dive gear for your first time! Thanks Nish!!!

I needed a BCD for a Liveaboard trip in the Red Sea and had been let down by another supplier. I emailed the customer services to check the item was available, placed my order and received the goods the following day. The customer service response was prompt so it gave me the confidence to place the order and they didn't let me down.

I've placed a couple of orders and they've always been sent quickly and with everything there. The website is easy to navigate and they have a wide stock.

Beyond this, they are incredibly helpful, whether you call or use the live chat or email. Always quick responses by knowledgeable and helpful people (particular shout out to Nish).

Highly recommended.