Had problems with our 17 year old shower room that meant we needed to remove the shower to get access. Contacted for advice and the customer service was excellent better than 5 star. Can't prais... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
we have a Merlyn shower in our house and its been there for a good 5 yrs. it was coming up to a time when some of the rubber seals on the shower could do with replacing. i contacted Merlyn expecting t... Vis mer
The quality of Merlyn products is excellent. Very efficient and helpful. No problems getting through to customer service for parts. Dealing with Jamie and he was very helpful and polite. Would highly... Vis mer
Selskapet har svart
I had problems with my shower cubicle where I needed new runners and door seals. I contacted merlyn customer service via email and recieved a prompt reply. I was pleasantly surprised and delighted whe... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At MERLYN we are passionate about design and craft, constantly innovating our range of premium showering enclosures, each of which has been created with you in mind. Every MERLYN shower comes with our built-to-last promise and a genuine commitment to service.
Kontaktopplysninger
MERLYN, Unit 8 Purcellsinch Industrial Estate, Dublin Road , R95HP71, Kilkenny, Irland
- +353 (0) 56 779 1555
- marketing@merlyn.ie
- merlynshowering.com
5,0
Enestående
2k anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Satisfied customer
I was looking for a very specific bathroom part which I was having difficulty finding. I contacted Patrick at Merlyn for advice. Patrick was extremely helpful and he very quickly located the correct part. He then arranged to send the part that day and to my great surprise he advised, as a gesture of goodwill, there would be no charge for the part. The support provided by Merlyn and Patrick in particular deserves recognition and I’m very happy to leave this review and highly recommend this company. Thank you Merlyn and Patrick.
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Carole, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Andrew Kehoe was extremely helpful with…
Andrew Kehoe was extremely helpful with sorting our shower door and frame problem and I can’t praise him and Merlyn with all their help
21. september 2026
Svar fra MERLYN
Hi Paul, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Unbeatable customer service.
Our shower screen shattered, whilst we were away. We contacted the builders (new build) who were unable to help, but on contacting Merlyn directly, Patrick asked for a few details to identify the model and arranged for a replacement screen to be sent. Quick, easy and painless - customer service should always be like this.
Thanks for your help Patrick!
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Mr Lawrence, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
Replacement parts for a Merlyn shower
I had to contact Merlyn to find some replacement parts for a shower cubicle already in my house when I moved in. Probably an old model now, so I wasn’t hopeful when I got in touch.
Their customer service was excellent - responsive, efficient and the team went above-and-beyond to solve the issue. Replacement parts arrived within two days. Well done and thank you - to Bill M in particular.
12. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Paul, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Great Service
Patrick responded quickly and was able to help me identify which model of shower enclosure the builder had fitted. He also supplied the spares that I required.
Great service
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Graham, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Excellent quality and the team were…
Excellent quality and the team were very easy to work with - easily contactable and fast delivery,
I would gladly use them again and recommend to all.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Heather, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
The company promptly answered our…
The company promptly answered our questions and supported in the repair of damaged shower runners
7. september 2026
Svar fra MERLYN
Hi Steve, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Contacted Merlyn regarding replacement…
Contacted Merlyn regarding replacement shower door seal and dealt with Patrick. I was surprised when he advised he had raised an order for the item and it would be sent FOC. Unbelievable in this day and age that there’s decent company’s who appreciate the customer after a few years. Cannot thank Patrick and the guys at Merlyn enough. Absolute superstars. Fabulous service.
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi John, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Excellent service
Excellent service, needed new rollers for a shower door and was looked after, had rollers within 3 days. Thanks a million
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Shane, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Honoured the lifetime guarantee and…
Honoured the lifetime guarantee and good communication with tech throughout
Only 1 thing no delivery ETA communication at all failing that brilliant
10. september 2026
Svar fra MERLYN
Hi Scott, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Amazing service from very competent…
Amazing service from very competent staff … pleasure to deal with
10. september 2026
Svar fra MERLYN
Hi Joe, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Great assistance with replacement parts…
Great assistance with replacement parts after nearly 10 years, thanks Patrick Brennan
10. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Howard, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Top notch customer service
Peter was the epitome of excellent customer service. Merlyn was quick and clear when handling the issue and it was resolved quickly and satisfactorily. Highly recommended - especially Peter!
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi John, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Andrew was brilliant
Andrew was brilliant. Responded quickly to my initial enquiry and followed up with further assistance as enquiry progressed. Excellent customer service experience. in addition to that it is the first time i have needed to get spares for the shower screens i have been fitting for a number of years.
10. september 2026
Svar fra MERLYN
Hi Derek, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Purchased shower door
Purchased shower door. Fantastic high quality products. Excellent after sales service.
3. september 2026
Svar fra MERLYN
Hi Lars, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
I contacted the main customer service…
I contacted the main customer service emails for information on spare fittings on an existing shower after moving into a new property. I received an email reply from Patrick Brennan within the hour and the team organised the fittings to be sent to my property free of charge, great service and much appreciated all round.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Ross, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
Hassle free ,very helpful, fast service
Contacted Merlyn about a replacement seal for a customer, Patrick was on the ball,
Sourced , sent a replacement and updated with an email,
Fast ,very helpful and easy to deal with service
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi Bryan, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
We had a small problem with a seal that…
We had a small problem with a seal that had split on a new Merlyn 8 bifold shower door because our plumber had fitted it wrongly.
I contacted Merlyn and spoke to Andrew Kehoe who promptly arranged for a new seal to be delivered free of charge. Andrew could not have been more helpful.
Excellent service.
3. september 2026
Svar fra MERLYN
Hi, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Excellent service…..very professional…
Excellent service…..very professional and friendly, responded immediately to my request, a big thank you to Paul for being so helpful.
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Jamie was fantastic
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra MERLYN
Hi, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
4.
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