Mecpow Anmeldelser 

Merci pour les réponses a mes questions qui m'ont permis d'avancer.

Firmware ist nur Beta. Software stürzt ab beim Start.
Mecpow M1 nicht zu gebrauchen.
Hohe Zusatzkosten für Software.

Dopo mesi di ottimo funzionamento si è rotto l'alimentatore e ne ho messo uno non conforme.
L'assistenza Macpow ha capito subito il problema e mi ha risposto in poche ore, ho installato un nuovo alimentatore conforme e l'incisore ora funziona perfettamente. Il venditore si è reso disponibile a rimborsarmi la spesa del nuovo alimentatore. Ottimo servizio di assistenza.

Very quick response. Solved my doubt very professionally.
Happy with the product and the support.

Un service après-vente de qualité qui répond très rapidement.
Je recommande sans hésiter.

Fast response and practical solutions to a technical issue I had and were resolved.

I'm very pleased with the service, particularly at this very busy time of the year.

I recently purchased a Mecpow X4 Pro 40W FDA Class 1 Laser Cutter. The device comes almost fully pre-assembled, only the protective cover still needs to be installed. When starting up the device, I soon noticed that the integrated air assistance was not functioning. Thanks to the support team, I was able to quickly resolve this, and now everything works as it should. The built-in camera is also a great advantage, as is the ease of switching between 20W and 40W for the laser module.

Avevi un problema con la pulizia del laser, risposta tempestiva e risolto il problema in pochi minuti!! Adesso funziona alla perfezione. Servizi clienti ottimo

I recently got a Mecpow M1 and I'm really happy with it, it's a precise, fast, compact laser engraver/cutter that's perfect for small projects (10 x 10cm working area).
I did run into an issue with the fan not turning on during engraving or cutting, but Mecpow's support team was great. They replied quickly and provided an updated firmware that fixed the problem within hours of my email.
Very impressed with both the machine and the company's customer service.
Highly recommended!

I purchased a Mecpow x1 laser, not knowing that the Mac OS software had yet to be released. Initially, I was worried I wouldn't be able to use it, but I contacted Mecpow support, and they helped me right away. They sent me a beta version of the software so I could use it right away. Everything was done in less than 24 hours. Top-notch support.

I bought a new laser module for my X4 engraver. At first I had problems attaching the air hose, because the spare part I received did not have a quick connector for the rubber hose. I asked the Mecpow service team for a solution and quickly received excellent instructions for replacing the quick connector. Excellent work from the Mecpow service team!

Très réactif et agréable.. ils ont su m'aider pour résoudre mon problème d'alarme.
Merci à eux

Un petit soucis au démarrage, un mail envoyé au vendeur et dans la foulée une réponse très rapide qui m'a permis de me dépanner dans l'heure. C'est ce que j'appelle un service après-vente très efficace. Merci pour votre technicité et votre gentillesse

I had an issue with my exhaust fan. The company sent me a firmware update and the problem was solved.

On a side note, I upgraded to the 40w laser module and I am extremely happy with my I upgrade. Cuts are better and faster.

Ho comperato un loro laser qualche mese fa che purtroppo non ha mai funzionato. Ma ogni volta che li ho contattati sono stati gentilissimi e celeri nella risposta e ora provvedono a mandarmi un pezzo di ricambio, senza tanti giri di parole. Assistenza top.

Problem schnell gelöst

Rewelacyjny projektor Etoe E3 Pro z oryginalnym androidem 11, certyfikatami i szczelną optyką. W tych pieniądzach nie ma nic lepszego. Bardzo ładny i wyraźny obraz, cicha i szybka praca, bardzo dobre głośniki, nie potrzebujesz zewnętrznego głośnika bluetooth, gra bardzo głośno i wyraźnie. Bardzo rzetelna obsługa i wsparcie - Polecam serdecznie

Great customer service

Ich habe den Laser X3 Pro und einiges an Zubehör von Mecpow, womit ich sehr zufrieden bin, vor allem bei Preis/Leistung. Nach ein paar Monaten hatte ich dann Probleme mit dem Laser. Dieser wurde immer schwächer trotz Reinigung. nach Schilderung des Problems mit dem Support und erfolgloser versuchter Fehlerbehebung habe ich einen neuen Laserkopf zugeschickt bekommen.