We spent £2400 on what we thought was quality garden furniture but less than 4 years later the rattan weave under the glass table top has disintegrated due to the sun and looks very unsightly. Contact... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a round table and 6 chairs on the 7th April with a promise date of early June. Called 3 weeks ago and told delivery date had been moved to 18th June ( note I had to call maze for them to tell... Vis mer
Just wanted to say how great the after sales service has been with the Maze Rattan furniture, we purchased the Maze Winchester sofa set about 7 years ago, unfortunately the sofa cushion was damaged a... Vis mer
We’ve used Maze numerous times over the last couple of years initially for outdoor furniture our holiday homes due to the quality and durability of their product. Last year we bought a large pizza o... Vis mer
Informasjon om virksomheten
Om Maze Outdoor
Skrevet av virksomheten
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Kontaktopplysninger
Storbritannia
- maze.co.uk
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 22 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Martin and Monica who delivered were…
Martin and Monica who delivered were fab! Love our new pergola.
Fab products & customer service
We have purchased a few products from maze in the last couple of years (both from maze and other 3rd party vendors) and love all of their stuff! Our recent experience of their customer service has been amazing. Our maze pergola wasn’t sent with the base covers for the pillars and after reaching out to maze, they sent them next day with no hesitation. Thank you to Penny for the great customer service !!
Fantastic delivery service
Fantastic delivery service. Really friendly driver and very helpful. Table and chairs look fantastic. Very happy purchase
Customer Service
We lost the foot from one of the outdoor sofa sets during the course of a house move.
We contacted Maze to see if we could purchase a replacement. They responded quickly and sent out two spares and didn't even charge us.
Very pleased with the customer service from Elizabeth, the Head of trade. I wouldn't hesitate recommending them to anybody.
Ordered a pergola which arrived earlier…
Ordered a pergola which arrived earlier than expected and the delivery team were polite and very helpful in the pouring rain. Thank you very much
We have bought a few pieces of Maze…
We have bought a few pieces of Maze furniture over the years and the quality is superb. I recently had to contact them regarding after care where we needed a few replacement feet for our chairs. Elizabeth was amazing and was kind enough to send us what we needed without charge. Very grateful and the sign of a company that looks after its customers. Cant recommend strongly enough. Many thanks Gareth
Furniture looks great.
Furniture looks great.
Ordered the Oslo sofas , which are modular , but on the comments page they say can be free standing too.
They look great free standing but one extra arm and cushion is required.
They will not supply ths . Even for an additional cost which is a real shame.
They will not approach the manufacturer or share the details.
I am also waiting for a faulty cushion to be replaced. Four months wait so far…
Dissapointing after sales care.
Poor communication
The communication from the company was poor, the estimated delivery date was given when I placed the order and I had to call day before to be told it was scheduled next day and I’d get a txt…. That never materialised so I called next day and was told it hadn’t been scheduled for delivery (I’d taken a day off work!) that Thursday I got a text with delivery date on following Monday between 15:30 and 18:30, I got a knock on the door at 13:20 without warning so lucky I was in!, the man and young boy delivering rolled the huge box containing my furniture end over end down the side of my house despite the box having this way up and fragile written all over it! Really poor delivery and order experience for such expensive furniture that I will be paying for for years to come, let’s hope it’s not damaged when I unpack it.

Svar fra Maze Outdoor
Review on delivery only.
Review on delivery only.
Text to confirm delivery would be between certain hours on a given day.
No call to say that drivers were on the way.
Wouldn’t carry the larger box up the steps and left it for a single Mum to sort out. Had to arrange two family members to leave work and carry it up the steps.

Svar fra Maze Outdoor
Pergola with sides and lights
Delivery of our Pergola arrived as expected, we were able to track it so knew when it would be arriving. The delivery and assembly team were friendly and efficient, gave advice where needed and left taking all the packaging with them. We absolutely love this item, we took a lot if time picking it and are so happy with it. Can't wait to start using it and thankyou to the whole team at Maze including the office staff who helped rearrange delivery.
The delivery and build team were great…
The delivery and build team were great and we’re very happy with our outdoor sofa set.
We’ll be placing another order soon.
Super after sales care.
I emailed a query regarding replacement centre plastic for a round glass table top and received a reply in 48 hours with a promise to ship replacements. That is superb after sales customer support. What a caring company.
Shocking service
Shocking service. Maze are quick enough to take payment in full (significant payment) but then lack the basic ability to fulfill an order and arrange the build
This is a basic fundamental of sales of this kit. 3 failed attempts / non-attendance and then they send a 1-man "team" to build two pergolas and furniture who arrives at 8.45pm!!! This organisation is wild!!!! Best advice - shop elsewhere!!!!!! Being lied to is not cool

Svar fra Maze Outdoor
Great delivery and build team
Great communication on delivery times.
Marcin and Monkia arrived and built the Pergola. Did a great job and were extremely tidy throughout. Would highly recommend Maze and the delivery and build teams. First class service
Ordered a Maze Como pergola complete…
Ordered a Maze Como pergola complete with blinds in wood effect.
It looks lovely and will be wonderful to sit under once the weather improves.
Delivered and assembled as informed.
Thank you very much.
Great company
Great company - the delivery guys were great, friendly, efficient and explained all I needed to know. Product looks fantastic and was delivered a week earlier than anticipated - overall really happy!
Great delivery
Great delivery, kept me updated about the delivery time, polite & pleasant delivery guys👍
Fabulous
Fabulous. The boys were really quick and helpful. Great delivery and great product. Highly recommend garden furniture from Maze Living. Perfect 👌🏽
Tracking site was spot on time
Tracking site was spot on time, 2 pleasant guys carried it in for me.
Delivery 5 star
From start to finish Maze Outdoor were…
From start to finish Maze Outdoor were brilliant. Really pleased 😀
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







