MAP Communications Anmeldelser 83

Calling Inn has been a great experience. The set up and on boarding was smooth and easy to navigate. They are helping us so much by cutting down on employee cost to answer our phones.

I was profoundly impressed by the extremely high level of customer service during the setup time and my impressions thus far of the professionalism of the live telephone attendants is stellar. I have nothing but the most elevated praise for every touchpoint in this company and heartily and unequivocally recommend their services to any business of any size.

Working with MAP Communications has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend MAP Communications highly enough for any business seeking exceptional customer care.”

Map Communications has been great to work with. The process for setting up the employee call off system for our location was a quick and smooth process. I would highly recommend their services to other companies.

The call service is so convenient, easy and efficient to use. As a sole business proprietor often tied up in meetings, my clients can interact with a human being and leave a message they know will get to me in a timely manner.

Easy to work with and always available. I would recommend!

Very communicative and efficient.

We needed a central calling solution for notification of key personnel for critical events. Looked at numerous other potential solutions but what MAP offers met those needs and was easy to implement.

Company was not honest about the monthly charges and we have not received even the thought of a new job coming though. All we have received is junk calls that were supposed to be filtered out. Very unsatisfied.

The MAP team has truly impressed us with their exceptional professionalism and extensive experience. Their ability to engage in meaningful conversations with our customers is remarkable, consistently resulting in delightful experiences. Highly recommended for their dedication to excellence.

Working with MAP Communications has been a fabulous experience. Our salesperson Mindy was efficient, courteous, knowledgeable and a pleasure to work with. She too the time to patiently answer several questions we had.

We started working with MAP a few months ago after a long relationship with one of their competitors. MAP covers our 24x7 support needs and have blown away our expectations and are definitely in a class of their own.

It has been great working with MAP Communications. Made attendance tracking easier for us.

Setup and implementation of this was as easy as can be. Mindy was great. She was very easy to get in touch with when I had a question, and also kept me updated every step of the way.

The systems and architecture are well set up. Flowchart scripts insure accuracy on incoming client calls.
Although I have worked with the back office and the accounting personnel, our Account Manager Traci Walker carries the day for the continuity of "keeping in touch" and solving issues as they will and do come up. I refer Map Communications on a regular basis for "live reception" with the complexity of responses to potential clients.

Very professional service. Quick and easy implementation.

This company charges for ROBO calls, meaning anyone can call even junk calls and you will be charged for it. We have a small, very small business and spending over 400$ a month on this service with no more than 15 legit calls. We tried talking to them and they will not work with us as their customers. Very poor customer service. Time to disconnect. We just noticed in the last 2-3 months and we can’t believe this has been going on for years! We have used them for over a decade now. They would have kept taking advantage had we not caught it. Shame on them for not owning up to their technology error.

Im cancelling this service. Various irrégularités such as charging extra for Holidays, poor messages, long wait for someone to pick up but the last straw was when someone at Map called our medical office at 4:00 am and left a message asking what our ID number was ? Shouldn’t they know that? I pay monthly and on time. They never miss a bill but these errors in service are lost income for me and put our practice at liability risk if a patient calls and we don’t get the text.As a result I did not get a message paged out to me from a hospital with an emergency consult.

My first and foremost questions before signing up with MAP is if the calls are answered in the United States by English speaking people. While this may be true when I would call my number to check in a person with a heavy Indian accent answered which gave the impression that my phone number went to a foreign answering service. Also, when I would call to check I would immediately get put on hold for an extended period of time. I wonder how many potential customers I lost because I used their horrible service for several months.

Excellent service, quick customer service communication and response, MAP Communications is AWESOME!