Think very hard about the true intentions of a company who will sell you a glorified blender for a thousand pounds, but does not see fit to publish any phone numbers on its website, and whose return... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love it , worth the investment . However I dont think its good to put the main bowl in the dishwasher as you can get trapped water inside and you won't be able to wash it properly
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Have just bought a Magimix blender after using a Vitamix for 14 years. I took a while to decide as many reviews between the two brands preferred Vitamix. But the cost differential eventually made up m... Vis mer
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Loving the blender so far, it's powerful and not at all cumbersome, slotting easily into my cupboards. The fact that it is a glass, dishwasher safe jug makes it very convenient, other blenders I've... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Matforedlingsutstyr
- Hvitevareforretning
- Matlagingsskole
- Elektronikkfirma
- Leverandør av matproduksjonsmaskiner
Skrevet av virksomheten
Born out of Burgundy, an internationally renowned region for gastronomy, Magimix invented the World's first Food Processor in 1963 - revolutionizing the catering industry and has been designing and making high-quality premium and professional kitchen appliances ever since. With our roots in professional products designed for commercial use, creating great quality food is at the heart of everything we do - providing a helping hand to ensure all kitchen needs are met - be it slicing, grating, chopping, whisking, juicing, blending or kneading. As the inventors of the World's first Food Processor, we continue to focus on combining the best cooking traditions with today’s technology.
Kontaktopplysninger
19 Bridge St, GU7 1HY, Godalming, Storbritannia
- support@magimixuk.zendesk.com
- magimix.co.uk
4,1
Bra
199 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had a magimix before and now have a…
I had a magimix before and now have a new slightly larger model. It’s amazing it does everything I want it to do and more. I can not fault it at all .
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for taking the time to leave a review.
We are so pleased to hear how happy you are with your new Magimix and that the replacement model lives up to its predecessor.
Thanks again for your feedback and we hope you continue to enjoy your new Magimix.
Good website - excellent product
The Magimix website was easy to negotiate and informative.
I had previously owned a small Magimix food processor and was very happy with it.
I was attracted by the price - it was more economical to buy a larger machine than to opt for the smaller version
Plenty of accessories supplied + a useful comprehensive cook book.
The guarantee for the motor is exceptional and it’s good to know that parts are available for years to come
Unfortunately I felt I had to return this item as it was far too heavy and bulky for me to use and I do not have the space to store all of the accessories.
The return process was easy to follow.
A small guide pamphlet to operate the food processor would have been useful rather than just a cookbook alone.
11. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Hi Liz,
Thank you so much for taking the time to provide such a thorough review.
We are glad to hear you found the website informative and easy to use. It's also great to hear you felt we offered value for money and were pleased with the accessories and cookbook included, as well as our extensive guarantee offering.
As our appliances are designed to be premium, long-lasting and high-performance products for use in commercial and domestic settings, some products may feel heavier than expected. This weight reflects the robust materials and engineering that allow our products to perform reliably for 30+ years. That being said, we totally understand this as a reason for return and appreciate your feedback. We're pleased to hear you found the returns process easy to follow.
Thank you also for your suggestion to include a small operating pamphlet alongside the information in the cookbook. We are always looking at how we can improve our customer experience so we will ensure this is fed back to the relevant team to review.
Thanks again for taking the time to review your experience of purchasing from Magimix.
If you need any further advice, please do get in touch with our Customer Service team.
Excellent Product
Bought a Food Processor initially which arrived promptly and works very well. Then decided to purchase a blender which was also delivered promptly.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your feedback on your recent Magimix purchases. We're glad to hear you're pleased with your new food processor and blender, and that they were delivered quickly. We hope you continue to enjoy your new Magimix products!
Game changer
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thanks for your review. We're so pleased to hear you're enjoying your new Magimix!
Needlessly poor liaison between Magimix and their courier
Initial purchase was good but Magimix did not provide tracking information for the blender but merely said the courier would provide details. After waiting 3 days for a message from the courier, I sent an email to Magimix asking for tracking information. The information provided did work ! (due to staffing issues at the couriers apparently). Finally received the blender only to find out one of the feet was missing so it was unstable. They sent replacement feet quickly fortunately and so far the blender is meeting my expectations.
The customer service department is swift to reply but not providing customers with tracking information and being reliant on the courier company is, in my opinion, very poor service as, ultimately Magimix are responsible for ensuring the goods arrive safely. It appeared that they had no idea that the courier had not been in touch - needs addressing.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for sharing your feedback.
We’re pleased to hear that your blender is now meeting your expectations and that our team was able to resolve the missing feet quickly.
Sorry for the frustration caused by the lack of tracking information and the delay in communication from the courier. Our courier should have contacted you directly with tracking information once the order was dispatched. Unfortunately, we are not notified if this communication does not reach the customer, which meant we were unaware that you had not received the tracking details. As soon as this was brought to our attention, we worked to provide the information and resolve the issue as quickly as possible. Apologies we were not aware sooner that the courier had failed to make contact — this is not the experience we want for our customers, and your feedback is invaluable in helping us address this.
Thank you again for raising these points and if there’s anything further we can assist you with, please don’t hesitate to get in touch.
Very powerful and easy to use
Very powerful and easy to use. I’d highly recommend. The self cleaning cycle does a great job. Made short work of of tasks my previous blender struggled with…
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thanks so much for your feedback. We're so pleased to hear you're happy with your new Magimix blender and enjoying its power, efficiency, and self-cleaning function.
Easy-to-use website
Easy-to-use website, and the price was the same in all the other online stores, including Amazon and eBay. It made sense to me to buy directly from the Magimix website. (UK)
I have enjoyed my first experience with a slicer of this kind. It feels safe to use if you follow the guidelines. Easy to dismantle and clean too. I used a 2p coin to undo the blade lock, and it fitted perfectly.
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your feedback. We are so pleased to hear you found our website easy to use and the pricing consistent with other retailers. It's great to hear you are enjoying using your new slicer. Thanks again for taking the time to leave a review.
New Blender
We bought a new blender from Magimix during the Black Friday week. Everything went well, got delivered what we ordered. The blender is robust, works well, not too loud compared to some others we have used, and hopefully it lasts for many years to come.
27. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review.
We are so glad to hear your order went so smoothly and that you're happy with the durability and volume of your new Magimix blender. We also hope it lasts you many years to come but rest assured, you always have the 30-year motor, 3-year parts, and 30-year spare parts guarantees to ensure this. Happy blending!
Excellent Service and Products
Second item bought on e-shop and did so again because they had a great Black Friday deal on which meant it was cheaper than anywhere else. Quick delivery and item arrived in perfect condition.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you so much for taking the time to leave a review and for your recent purchase.
We are so pleased to hear your experience of our e-shop was such a positive one and that you found our products to be of such good value and condition. We hope you enjoy your new Magimix purchases!
Superb appliance
Superb appliance, makes chopping up onions and veg a 10 second job
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review. We are so glad to hear you are enjoying your new Magimix and that it's making your food prep so much easier. Happy chopping!
Poor experience purchasing a damaged 3200XL food processor online
Purchased 3200XL food processor online. When it arrived the item was damaged and I sent by email a video and photos showing fault and damaged packaging. Item collected 4 days later and refund finally arrived 11 days after collection. Very difficult dealing with customer services as they respond to emails over 24 hours later. If there had been a phone number to call it would have been very helpful but there is not one available.
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review.
Sorry to hear your food processor arrived damaged on delivery and that this affected your overall experience. While we take great care to package our products securely, damage can occasionally occur during transit due to factors outside our control, and we appreciate you emailing us photos and a video so we could resolve the issue for you.
On the same day that our Customer Care team received report of the damaged delivery, a collection of the damaged item and a replacement machine was offered. As you preferred a refund, the team arranged a collection for the earliest date that was convenient for you.
Once the item was collected, the refund was processed in line with our policy, which allows up to 14 days for returned items to be received, inspected, and refunded. We appreciate that waiting for this process to be completed can be frustrating, even when it is within our standard timescales.
Our Customer Care team aims to respond to all enquiries within one working day, and we confirm that your messages were replied to within this timeframe. While we understand your comments regarding phone support, this service has recently been removed, and our team did everything possible to support you via our online service desk during this period.
We are sorry to hear you did not have a positive purchasing experience and would like to extend our thanks again for taking the time to leave a review.
not yet received
I have not yet received this item. The courier has repeatedly failed to deliver. Not your fault but I this gives me opportunity to complain about courier.
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Hi Guy,
Thank you for your review.
I'm sorry to hear your order has not arrived yet.
Please get in touch with our Customer Service team via our contact form below and a member of the team will look into this urgently for you:
https://support.magimix.co.uk/hc/en-gb/requests/new
Kind regards,
Ordered and casme pretty quick well…
Ordered and casme pretty quick well packed and looks great but I have not used it yet.
9. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review.
We are so pleased to hear it arrived quickly and that you are pleased with its design.
Should you need any support with your new product, please do feel free to get in touch with our support team via the contact form linked below:
https://support.magimix.co.uk/hc/en-gb/requests/new
Kind regards,
Customer Care Team
All good so far!
Loving the blender so far, it's powerful and not at all cumbersome, slotting easily into my cupboards. The fact that it is a glass, dishwasher safe jug makes it very convenient, other blenders I've had needed hand washing, way too much hassle!
The lifetime guarantee made it a sure fire deal for me and the very quick delivery was also excellent.
Thank you and highly recommend.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thanks so much for your review.
We are so glad to hear it arrived quickly and that you're enjoying its powerful motor and sleek design, as well as being easy to clean as it's dishwasher-safe.
We hope you enjoy your new Magimix blender for many years to come!
I finally had to buy a new one…
I finally had to buy a new one when the bowl broke after only 40 years ( a shame as the motor was still fine). Good thing the new one is guaranteed for the next 30.
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thanks so much for your review.
It's always so lovely when we hear of our products lasting such a long time. We hope your new Magimix serves you just as well.
Delivery was very prompt
Delivery was very prompt, product was very well packaged and appears to be of a good quality.
Having tried several of the processing methods everything seems to work well so far, time will tell as this is the first food processor we have purchased.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thanks for your review.
We are so glad to hear that your order was delivered quickly, well-packaged, and that you're pleased with the quality of the items.
We are also happy to hear everything is working well and hope you enjoy getting to know your new food processor!
Kind regards,
Customer Care Team
It seems a good quality product and the…
It seems a good quality product and the service was just fine. I felt however that the product write up was a little misleading; it suggests the blender and processor I bought was for 1-4 people in terms of capacity; which I wanted, but the size of the processor small bowl and clearance in the grinder attachment for the blender are unsuitable for 1 person.
20. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review.
Sorry to hear you find the product description to be unclear. For us to assist you further with this matter, please contact our Customer Care team via the link below and a member of the team will be happy to help:
https://support.magimix.co.uk/hc/en-gb/requests/new
Kind regards,
Poor customer service
The food procesor is amazing. However I am very disappointed becuase one of the items was damaged on arrival so I emailed customer services (10 days ago) and I have still not received a reply.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your feedback.
I'm sorry to hear that one of your items was damaged on arrival.
I can't find any record of your email. Please could you put in a new request via our contact form below and a member of the team will respond to you urgently:
https://support.magimix.co.uk/hc/en-gb/requests/new
Kind regards,
Customer Care Team
I ordered accessories for my MagiMix…
I ordered accessories for my MagiMix online; they were quickly dispatched, quickly delivered, arrived safely and are, as usual, of excellent quality. Thanks
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you for your review.
We're thrilled to hear your order arrived quickly and safely, and that you're pleased with the quality of our products.
We really appreciate your feedback.
Speedy delivery
Easy to order, same day dispatch, with me 48 hours after ordering.
14. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Magimix (UK) Ltd
Thank you so much for providing feedback on your recent Magimix purchase.
We're so pleased to hear you found the ordering process easy and that it was delivered to you so fast.
We hope you enjoy your new Magimix for many years to come.
Kind regards,
Customer Care Team
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