Recently bought a Chanel woc from luxury exchange and from the word go dealing with cait and the team was an absolute pleasure. My bag is absolutely stunning and such amazing value. The quality of the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve been buying pre-loved luxury pieces from Luxury Exchange for a while now, and I honestly couldn’t recommend them more. Every item I’ve received has been exactly as described, with amazing... Vis mer
Cait and the entire team are amazing! They always make you feel so welcome and each experience is made to feel personal and special. Their stock is amazing and with great prices! Will definitely be co... Vis mer
I've purchased 3 bags so far. The experience wasn't that bad. I didn't give a 5 star because 8/10 times my queries aren't responded to via messaging. I hope that that will improve as the business grow... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Luxury Exchange, we make luxury fashion both accessible and affordable. Specialising in pre-loved designer pieces, we offer a curated selection of authentic, high-end items at a fraction of their original retail price.
Kontaktopplysninger
Irland
- luxuryexchange.ie
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 50 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing - 5⭐️⭐️⭐️⭐️⭐️
Amazing local company. Excellent communication and the product itself was immaculate and great quality. The price was very good too. Thanks so much 😀
Excellent experience all the way
They responded to my initial message very promptly , It was my first purchase with this company and I received it very quickly and it was in the condition described. I would totally recommend and I will definitely purchase again from this business , excellent service , delighted to support.
I’ve been buying pre-loved luxury…
I’ve been buying pre-loved luxury pieces from Luxury Exchange for a while now, and I honestly couldn’t recommend them more. Every item I’ve received has been exactly as described, with amazing quality and fantastic value compared to buying new.
What really sets Luxury Exchange apart though, is the people behind it. Cait, Cillian and Jack have created such a welcoming, positive space. Their customer service is always friendly, helpful and professional, and they genuinely make every interaction feel personal.
I also love their live sales, which they host almost every day. They’re fun, engaging and full of positive energy, making luxury shopping feel relaxed and enjoyable. Their social media and website reflect that same friendly atmosphere, and it’s clear they really care about their customers and the community they’ve built.
Thank you for consistently providing such a wonderful experience. I’m delighted with every purchase I’ve made and look forward to many more. If you’re considering buying pre-loved luxury items, I highly recommend
Luxury Exchange. Regard CK
Amazing for luxury shoppers
Cait and the entire team are amazing! They always make you feel so welcome and each experience is made to feel personal and special. Their stock is amazing and with great prices! Will definitely be coming back!!
Terrible customer service
Terrible customer service bought a bag and it was filthy dirty and in awful condition. I have returned the bag but have not received any refund. I have tried emailing several times but I am being ghosted.
Recently bought a Chanel woc from…
Recently bought a Chanel woc from luxury exchange and from the word go dealing with cait and the team was an absolute pleasure. My bag is absolutely stunning and such amazing value. The quality of the experience from start to finish was just first class. Incredible value, business and experience. I will be a repeat customer. Best of luck with the future guys 🫶
3 bags so far
I've purchased 3 bags so far. The experience wasn't that bad. I didn't give a 5 star because 8/10 times my queries aren't responded to via messaging. I hope that that will improve as the business grows.
Fantastic experience
Fantastic experience! The bag was authentic, stunning, and in impeccable condition. The photos and description were completely accurate, and delivery was prompt. It feels like I've added a dream piece to my collection at a great value. Highly recommend! Cait & the team 🌸🌸🌸🌸
I have bought 2 bags from Luxury…
I have bought 2 bags from Luxury Exchange and their customer service is excellent. They are a delight and I also enjoy watching their online videos.
Would not risk it.
Was going to purchase an item and happened to mention that I had seen some negative reviews regarding returns process. Instead of offering reassurance they chose to ghost me. Makes you wonder how they would respond if you were to have a negative experience. Wouldn't recommend risking it. There are much more professional and reliable sellers out there who will stand over their products.
Luxury Exchange… Luxury Experience
I discovered Luxury Exchange through a recommendation from a friend. I have bought numerous bags since, and keep going back for more. Luxury Exchange have quickly become my go to bag shop. The entire team are amazing, from Caits energetic lives, Cillian lightening response for links & pics, and Jack's amazing knowledge and always ensuring you are not waiting long for that amazing delivery. Would highly recommend 👌
I have bought a number of bags
I have bought a number of bags, belts, sunglasses and clothes from this seller. Always delighted with the products. Would highly recommend ❤️
Nothing short of amazing
I cannot recommend luxury exchange enough. The quality of the pieces are unbelievable for preloved items. The thought that goes into picking them is insane. But the amount of time and effort Cait, Jack and Cillian put into each client every day is nothing short of amazing. They respond to every message, send pictures no matter how many times you ask and the attention to detail is fantastic. They are an absolute pleasure to deal with and a credit to themselves and this industry. Can’t wait for my next purchase 🤍
Love Luxury Exchange!
Love Luxury Exchange! Bought a bag awhile back and knew once it arrived I’d be buying from LX again…which I did! Both arrived speedily in perfect condition and in stunning packaging. They know their bags but also look after their customers. Highly recommend!
Great service and value for money
Have bought a few pieces from Luxury Exchange and I couldn't he happier with them. The service is amazing, such a knowledgable team who are happy to answer any queries with absolutely no pressure to buy. Items arrived within 2 days and the quality and price are amazing. Cannot recommend this company highly enough.
Got a few items off Luxury exchange
Got a few items off Luxury exchange , can’t recommend them enough, top service and amazing prices for high end Luxury items , making luxury affordable ❤️
Savey shopping
Great products at unbelievable prices!!
Cait does the most amazing job sourcing designer goods @ a fraction of the cost 😍
I have recently bought quite a few bags…
I have recently bought quite a few bags and a wallet from luxuryexchange. Their bags and wallet are excellent preloved condition and what is great they are affordable. Their packaging is stunning. I have to say their lives on instagram are so enjoyable, it is like one big happy family. Cait, Jack & Killian are amazing to deal with. You can DM them anytime and they will always reply. If you love your luxury bags this is the place to shop. Thank you for my beautiful bags 💖
Cait and her team are fantastic at…
Cait and her team are fantastic at what they do, selling pre loved/ unused designer items. I received my first ever Louis Vuitton Cabas Piano bag and it was in immaculate condition. I'm very pleased with my purchase and the outstanding service. I have purchased off Luxury exchange a few times now and they are really top class.
The Luxury Exchange team are always the…
The Luxury Exchange team are always the kindest, friendliest people to deal with - I’ve been a customer for a few months and have gotten the most stunning bits at incredible prices. Would highly recommend 💕
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