This is the message I’ve sent to LuxembourgTCG several times from amongst other messages from November 2026 til today’s date (oct 11 2026) after not receiving my order or money... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Order placed almost a month ago. No tracking. No response at all on instagram or mails. But keeps spamming advertisement for new orders... It could be this is a student alone but you will learn that... Vis mer
Selskapet har svart
Jeder der hier sich über die Bestellzeiten beschwert sollte mal selber schauen wer da hinter steckt. Ich habe einmal bestellt und alles rechtzeitig bekommen. Sogar eine Promokarte war gratis dabei. Hi... Vis mer
Price is fair. Communication only on Instagram. While using Support on Shop there is no response. Tried it twice. After cancelled order via Paypal it tooks over a month to get an email with the... Vis mer
2,3
Under middels
98 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 13 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Not to be trusted
Order placed almost a month ago. No tracking. No response at all on instagram or mails. But keeps spamming advertisement for new orders... It could be this is a student alone but you will learn that you need to communicate with your customers.. paypal protection activated!
Edit: even the reply makes no sense... so now you want to communicate?
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxembourgtcg
Dear Customer,
I have not got any email nor any order under your name. Please contact me on whatsapp +352 661 373 199. Please don’t leave fake reviews, thank you! Edit: I always wanted to communicate. But how am I supposed to answer if I got no communication from your part? Please contact me on whatsapp so I can find your order and your emails to resolve the matter? Ps: it is clearly stated on the website that shipping takes 2-3 weeks. (Unfortunately the last orders took even longer due to some issues, that have now been resolved)
PLEASE CONTACT ME
Good Price and extra Gift
Vers Good Price, got Extra gifts due to longer wait. Will Order again !
4. desember 2025
Anmeldelse skrevet uten oppfordring
Great products but a bit longer shipping
longer shipping time but compensation of 15% in store credit was offered and communication was good.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Vorsicht Betrug!
Vorsicht Betrug!
Nach 4 Wochen immer noch kein Versand. Habe die Bestellung storniert. Reagiert nicht auf E-Mails.
400 Euro pfutsch
7. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxembourgtcg
Hallo, können sie mich bitte auf WhatsApp unter der Nummer +352 661 373 199 kontaktieren damit ich ihnen eine Rückerstattung geben kann. Dies ist kein Betrug sondern schlechtes management meinerseits. Bitte beim kontaktieren dies hier erwähnen und ihre Bestellnummer, Dank!
BITTE KONTAKTIEREN SIE MICH PER WHATSAPP ODER RUFEN SIE MIR AN, DANKE
Biggest fail ever
Biggest fail ever. Shipping took more than 3 weeks and the communication is horrible. Returns are a disaster also! Still waiting for a return label.
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxembourgtcg
Dear customer, you got your return label as soon as you requested it online as stated in an email I sent you. Not following the correct procedure obviously causes a delay, thank you for your understanding!
I had a great experience
I had a great experience! Very helpful and friendly service, and they handled my issue with real care and understanding. The communication was clear, fast and respectful.
Their products are authentic and offered at a very fair price definitely one of the best places to buy TCG items.
I’ll gladly recommend them to all my friends!
Highly recommended!
18. november 2025
Anmeldelse skrevet uten oppfordring
First time i ordered here went okay
First time i ordered here went okay, it took a while but that was because it was an Pre-Order. Now the package was stolen from my front door(thanks to UPS) and i need Luxembourg TCG to file a Claim to refund my money.. but this is in some way a big problem.. bad or zero communication..
Edit: miss communication was the problem here and we came to an quick and correct solution!
17. november 2025
Anmeldelse skrevet uten oppfordring
all good
Very good store, a bit long shipping time, but all good
12. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxembourgtcg
Dear Markus,
Your package is on the way, stop spreading misinformation. Thank you
Overall great experience.
Great communication, very kind support, products took a little longer to arrive than other companies, but the prices and support do justify this. I already placed my second order and it will definitely not be my last one.
27. oktober 2025
Everything ok and good prices thanks
27. oktober 2025
Package arrived in perfect conditions!
27. oktober 2025
Take years to send
Take years to send, package still hasnt arrived and ive been waiting over 3 weeks now
27. oktober 2025
Svar fra Luxembourgtcg
Hi,
Your package is literally out for delivery. I’m doing this alone as a student so unfortunately due to issues that time shipping took a little longer.
Good site
Good site, easy communication in case of questions, fairly fast delivery, very good packaging
20. oktober 2025
Es dauert vielleicht immer etwas aber dafür ist diese Firma 100% Vertrauenswürdig 😊
Alles top gelaufen.
20. oktober 2025
Great Service
20. oktober 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.