Very good customer service and professional support. Communication was clear and the team was helpful throughout the process. This level of service is not something you can take for granted nowa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mittlerweile einige Male bestellt. Und die Qualität und der Support wird immer besser. Wünsche weiterhin viel Erfolg und freue mich auf weitere Angebote.
Prima, snel verzonden pre order en goed verpakt ontvangen. Super blij dat we ze op release hebben ontvangen en hebben kunnen openen, prima prijs ook. Zeker een aanrader dit bedrijf Wel jammer dat we... Vis mer
Selskapet har svart
Support hat sehr schnell nach Frage geantwortet. Leider bekommt man keine Displays/Cases wenn man bestimmte Mengen bestellt. Aber wenigstens waren die Artikel gut verpackt und sind auch im sehr guten... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Hi Trainer! Our mission is to serve as many TCG players and collectors as possible, always at the best prices. We offer a wide range of Pokémon, One Piece, Magic: The Gathering, and more. For high-demand products, we apply purchase limits to ensure everyone has a fair chance to grow their collection. Are you ready to catch them all with Beam?
Kontaktopplysninger
Polderweg 19, 2973AN, Molenaarsgraaf, Nederland
- support@beamcardshop.com
- beamcardshop.com
4,6
Enestående
1k anmeldelser
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Very good customer service and professional support. Communication was clear and the team was helpful throughout the process.
This level of service is not something you can take for granted nowadays.
Thank you!
23. mars 2026
Anmeldelse skrevet uten oppfordring
Veilig verpakt en snel verzonden.
Veilig verpakt en snel verzonden.
Een aanrader!
18. mars 2026
Anmeldelse skrevet uten oppfordring
I really didn’t want to have to leave a…
I really didn’t want to have to leave a negative review, but unfortunately I feel I have no choice at this point. I placed an order with Beam Card Shop on 23rd February 2026 (Order #12989), and as of 18th March 2026, I still have not received my cards.
I paid extra for shipping to England, and I am now £72 out of pocket with nothing to show for it. This purchase was meant to be a birthday gift for my husband, and because of this situation, I’m now unable to replace it in time.
Initially, the staff were friendly and helpful, which I appreciated. However, I was told that my order was “forgotten” and not scanned when it left, and that it is now being returned. In the meantime, I’ve repeatedly asked for updates or a solution, but nearly four weeks later there has been no resolution.
I want to make it very clear that I am desperate to receive the cards and do not want a refund at this stage, yet this is all I keep being offered. I simply want the order I paid for and for someone to take proper action to resolve this.
More recently, my emails have started to go unanswered, which is very concerning. I feel I have been more than patient, but I am now worried that I may have lost my money entirely.
This situation has left my family without an important birthday gift, which is especially difficult as we cannot afford to simply buy another one.
I’m extremely disappointed with how this has been handled. This could and should have been resolved much sooner. Beam Card Shop really needs to do better.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beam Card Shop
Hello Stacey,
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.
At this time, we would like to inform you that we still have not received the returned item in our warehouse. Please rest assured that we currently have an ongoing investigation with our internal team to track and verify the status of your return. We are closely monitoring the situation and will continue to follow up until we have a clear resolution.
We understand how important this matter is to you, and we truly appreciate your patience while we work to resolve it as quickly as possible. As soon as we have any updates, we will promptly inform you.
If you have any additional information that may help with the investigation, please feel free to share it with us.
Thank you for your understanding.
Geen oplossing op missende pakketten
Voorheen aantal pakketten besteld via het platform ging goed maar nu ik twee pakketten mis bij m’n bestelling willen ze niks doen behalve een 5% kortingscode geven. Waar zijn m’n missende producten die ik heb besteld?
21. februar 2026
Svar fra Beam Card Shop
Hi Long Feng,
Thank you for bringing this to our attention.
We understand your concern and would like to inform you that we have initiated a thorough investigation regarding your order. Based on our findings, all items included in your order were properly scanned, packed, and shipped by our fulfillment team before dispatch.
Additionally, we can confirm that compensation has already been provided to you in relation to this matter. Given this, we regret to inform you that we are unable to offer a replacement or refund at this point.
We appreciate your understanding and thank you for your patience. If you have any further questions or need clarification, please feel free to reach out to our customer support.
Kampioen seal damage
8. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beam Card Shop
Hello Wes,
Thank you for your feedback, and we’re sorry to hear about your experience.
If your order arrived damaged, we kindly ask that you reach out to our customer support team at support@beamcardshop.com and provide clear proof of the issue (such as photos of the damaged item and packaging). This will allow us to properly assess the situation and offer you the best possible resolution.
We’re here to help and will do our best to resolve this for you as quickly as possible once we receive your details.
waardeloze shipping
De Boosterbox (Destined Rivals) €380 was compleet verwaarloosd verzonden. Dit had tot gevolg dat er meerdere scheuren en gaatjes in de seal zitten. Het retourneren zou mij dan ook nog €10 kosten. Ik vind dat je voor zo’n duur product minimaal keurig moet shippen en dat dit een basisvereiste is maar dat lijkt hier niet aan de orde.
10. mars 2026
Svar fra Beam Card Shop
Hello Wobke,
Thank you for your feedback, and we’re sorry to hear about your experience.
If your order arrived damaged, we kindly ask that you reach out to our customer support team at support@beamcardshop.com and provide clear proof of the issue (such as photos of the damaged item and packaging). This will allow us to properly assess the situation and offer you the best possible resolution.
If we have confirmed that the item was indeed damaged, we will cover the return shipping costs from your order.
We’re here to help and will do our best to resolve this for you as quickly as possible once we receive your details.
Ik en vele anderen met mij ontvingen…
Ik en vele anderen met mij ontvingen een Destined Rivals Booster Box met een grote scheur door de voorkant van de seal van de box. Zeker voor zo'n duur product verwacht ik betere kwaliteit
10. mars 2026
Svar fra Beam Card Shop
Hello Pascal,
Thank you for your feedback. We sincerely apologize for your experience and want to assure you that we take this matter very seriously. Your feedback helps us improve, and we are continuously working to provide better service moving forward.
If your item arrived damaged, we kindly ask that you reach out to our support team at support@beamcardshop.com and provide photos of the damaged item. This will allow us to properly assess the issue and offer you the best possible resolution.
We appreciate your understanding and look forward to assisting you.
Mittlerweile einige Male bestellt
Mittlerweile einige Male bestellt. Und die Qualität und der Support wird immer besser.
Wünsche weiterhin viel Erfolg und freue mich auf weitere Angebote.
10. mars 2026
Etb's van pfl
Snel geleverd, goed ingepakt en aan een betaalbare prijs :)
Kijk er naar uit om m/weer te bestellen :)
30. januar 2026
Snelle en correcte levering
23. februar 2026
Always perfect delivered
11. mars 2026
Anmeldelse skrevet uten oppfordring
Great products and experience but I had…
Great products and experience but I had to return a product and processing was really slow. This should be better. But I will order next time because refund was fast.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Quality products and prices and fast…
Quality products and prices and fast shipping. 10/10
11. mars 2026
Anmeldelse skrevet uten oppfordring
Top website
snelle verzending van bestelde artikelen.
goed verpakt.
Website is overzichtelijk, zeer tevreden ermee.
Marinus
19. februar 2026
Alles perfect
19. februar 2026
Makkelijk te bestellen
Makkelijk te bestellen, snel en goed geleverd.
Zal er zeker vaker bestellen, en ook al gedaan :)
19. februar 2026
Great Service
19. februar 2026
Top levering !
Super snelle levering en doos ook netjes ingepakt met extra veel papier en bubbeltjesplastic om schade te vermijden
18. desember 2025
Great service
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Beam Card Shop
Thank you so much for the fantastic 5-star review! We truly appreciate your support and are thrilled to hear you had a great experience with us. We look forward to serving you again in the future!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.