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Luxe Mattresses & Beds UK Anmeldelser 

163
•
TrustScore 4.5 av 5

4,6

Madrassbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought this mattress after having purchased a Tempur mattress for over £1600. The Tempur was awful. Luxe have given me exactly what I wanted - a firm, memory foam mattress where you don't sink into t... Vis mer

Vurdert til 4 av 5 stjerner

Ahmer was very helpful in the delivery but the company did not inform me in advance of the delivery and it came as a surprise. the plastic bag I ordered was missing for the old mattress pickup as well... Vis mer

Vurdert til 5 av 5 stjerner

The mattress is excellent; it’s exactly what I ever wanted, firm but not too hard. I am very pleased with the order. I was really reluctant to purchase such a big item online without even trying it bu... Vis mer

Vurdert til 4 av 5 stjerner

Five stars to the actual delivery guys. Shame that they were sent to deliver the mattress nine days earlier than I had carefully scheduled for. Seven hours AFTER delivery, Luxe sent me an email te... Vis mer

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LuxeOrganic™ Hybrid - Latex Mattress

LuxeOrganic™ Hybrid - Latex Mattress

TrustScore 5 av 5

5

(1)

Informasjon om virksomheten

  1. Madrassbutikk
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  3. Sengebutikk
  4. Soveromsmøbler

Om Luxe Mattresses & Beds UK

Skrevet av virksomheten

About Luxe Mattresses

Welcome to Luxe Mattresses, where comfort meets craftsmanship. Since 2010, we have been manufacturing premium mattresses and luxury beds in London, combining innovation, quality, and style to deliver the perfect sleep solutions. Specializing in memory foam, hybrid mattresses, Organic Latex, and Divan & ottoman beds, our products are thoughtfully designed to cater to diverse sleep preferences and storage needs.

At Luxe Mattresses, we believe that a great night’s sleep is essential for a healthier and happier life. That’s why we use only the finest materials, ensuring that every mattress and bed we create is durable, supportive, and indulgently comfortable. Our memory foam mattresses contour to your body for personalized support, while our hybrid mattresses blend traditional and modern technologies for the best of both worlds. For added convenience and elegance, our ottoman beds and divan beds combine functionality with stunning designs, offering stylish storage solutions.

Customer satisfaction is at the heart of everything we do. Backed by long warranties and a commitment to superior craftsmanship, we strive to exceed expectations with every product. Whether you're upgrading your bedroom or seeking the ultimate sleep experience, Luxe Mattresses has you covered.

Discover the difference of luxurious, handcrafted sleep solutions today!

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(163)

108 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

Delivery late


The delivery was 2 hours late, I had to cancel an appointment to wait for my mattress.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Luxe Mattresses & Beds UK

We sincerely apologise again for the delay with your delivery. After looking into the matter, we found that earlier in the route the delivery team had to wait over 30 minutes at another address because the customer was unavailable at the scheduled delivery time. Unfortunately, along with a few other unforeseen delays, this pushed the schedule behind for the remaining deliveries that day.

We completely understand that customers take time out of their day to receive their mattress, which is why we always aim to deliver on time and keep disruptions to a minimum. As you can see from our reviews, punctual delivery and customer service are something we genuinely care about. We truly appreciate your patience and understanding.

Vurdert til 3 av 5 stjerner

Great mattress, bad customer support

Wanting to get a new mattress, I found luxe, however upon picking the "home trial" I was curious about the leniency of the payment window. I tried to email them as well as call their number, however the latter seems to either be disconnected or won't accept mobile numbers while the former I didn't get anything back

31. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Luxe Mattresses & Beds UK

Hi,

Thank you for your feedback and for considering Luxe Mattresses.

We’re really sorry to hear about the difficulty you experienced trying to reach us, that’s definitely not the experience we aim to provide. It sounds like there may have been a temporary issue with our phone line, and we’re currently working to resolve this as quickly as possible.
Regarding the home trial, we completely understand your question around the payment window. Our aim is to keep the process as flexible and straightforward as possible, and we’d be happy to explain everything in detail and answer any questions you may have.

Please feel free to contact us directly at info@luxemattresses.co.uk, or message us on WhatsApp at 07404 978052. We’re available on WhatsApp from 10am to 10pm, and via email from 9am to 6pm.

We truly appreciate your patience and hope to assist you further.

Kind regards,
Luxe Mattresses Team

Vurdert til 5 av 5 stjerner

Izhar made delivery

Izhar made delivery. At the estimated time slot. It was delivered was right into the flat.
With no issues

4. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really really nice mattress

Really really nice mattress! Just what I needed after I had a massive dip in my former mattress. The delivery guys were very friendly and were good sports getting the mattress up 2 floors of my narrow staircase! 5 stars from me ✨

28. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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