I was signposted to Luv Cars through the Totally Money app which I use regularly. The process was simple and the Car Specialist - Reece, was really helpful and appreciated what car I was looking fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have had a great experience with Luv Cars from beginning to end! They have been patient with me when I was choosing a car at my budget and type of car i was looking for. Rosie was always polit... Vis mer
Selskapet har svart
Very receptive . The customer service from the start to finish of the process was lovely , patient and very easy to work with . No complaints from my side . I would recommend them and use them again... Vis mer
I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I high... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Skrevet av virksomheten
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Kontaktopplysninger
The Blue Tower, MediaCityUK, M50 2ST , Salford, Storbritannia
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Giving only 1 star as get a car
Giving only 1 star as get a car. But service what was provided stressfull unprofessional. We find a car from one of dealer V12 sign an agreement which was very fast and I was thinking thats quick and easy. How I was wrong. Next day started a lot of calls which confirming all my ID and so on. As working person cant answer all the time askimg call back at exact time never call back on time. As understand they only starting working around 1-2 pm at list. Paid deposit for dealer to reserve the car and after 3 hours Brokers called me and told dealer not giving this car to me as they not working with this brokers. I need to start again to look another car. contact dealer by myself again agreement again milions of calls nearly at 4-5 pm . Try to sorting all collection question. It was again issues from missing paperwork from dealer asking dealer to sort.Brokers again not doing there job. Day before looks like sorted but hey nooo lender thinking collection another day. Need to call lender sorting collection day but I am already on a way to collect car. Was driving woth no idea if I will get this car. Sorted finaly collected car. 50% of brokers job was done by my wife. And £700 fee looks like unfair to pay. If you want to have all week at list stress go to this brokers.
14. april 2026
Svar fra Luv Cars
Hi Andrej, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
No hassle and keep me posted on every…
No hassle and keep me posted on every step. Never bought a car hassle free.
17. april 2026
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience and are happy to know that we kept you informed. Enjoy your new vehicle.
The professionalism of the staff. Clear communication. Made everything so clear and simple.
The professionalism of the staff.
14. april 2026
Svar fra Luv Cars
Hi Levi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. Enjoy your new vehicle.
The company has been respectful and…
The company has been respectful and very pleasant to deal with. Not pushy like some others.
13. april 2026
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Svar fra Luv Cars
Hi Karen, thank you for taking the time to leave us a review. We are happy to hear that you got everything sorted with no fuss. Enjoy your new vehicle.
Svar fra Luv Cars
Hi Richard, thank you for taking the time to leave us a positive review. We are proud to hear that you had a positive experience with us. We greatly appreciate your recommendation to others.
I had a good experience with Luv Car…
I had a good experience with Luv Car Loans. The application process was simple and quick, and the staff were helpful and professional. They explained everything clearly and helped me find a car finance option that worked for my budget. I appreciate the support and would recommend them to anyone looking for car finance.
10. april 2026
Svar fra Luv Cars
Hi Praise, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found our application process simple and quick. Enjoy your new vehicle.
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
I recently used Luv Car Finance to help…
I recently used Luv Car Finance to help me secure car finance and I am very happy with the service. The team were friendly, professional, and patient, explaining everything clearly from start to finish. I never felt pressured at any point.
The whole process was smooth and quick, and I was kept updated throughout, which made everything much less stressful. They were always available to answer my questions and made sure I understood each step.
I would definitely recommend Luv Car Finance to anyone looking for car finance, especially if you’ve had difficulties elsewhere.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that you found the whole process smooth. We greatly appreciate your recommendation to others. Thank you again.
Svar fra Luv Cars
Hi Ric, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Was very happy with the service…
Was very happy with the service throughout , small issue with the payment date but quickly resolved, would highly recommend this company
11. april 2026
Svar fra Luv Cars
Hi Paul, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service and that the payment issue was quickly resolved. Enjoy your new vehicle.
Svar fra Luv Cars
Hi Emmanuel, thank you for your review. We are happy to hear that you had a positive experience with our service. We greatly appreciate your recommendation to others.
You can trust
To be honest,
They will be next to you, from the registration to the final step getting the car.
I am more than happy with this company,
Thank you for everything, much love!
13. april 2026
Svar fra Luv Cars
Hi George, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
I was happy with the car condition and…
I was happy with the car condition and the repayment process
10. april 2026
Svar fra Luv Cars
Hi Emmanuel, thank you for your review. We are happy to hear that you was happy with the condition of the car. Enjoy your new vehicle.
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Very attentative,always on hand with…
Very attentative,always on hand with any queries.
10. april 2026
Svar fra Luv Cars
Hi Debbie, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Svar fra Luv Cars
Hi Stacey, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your recent experience. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Staff very polite and courteous
Staff very polite and courteous , although I feel.i was pushed into having a car that had a few problems, but dealing with persons on phone always polite
9. april 2026
Svar fra Luv Cars
Hi Jacqueline, thank you for taking the time to leave us a review. We are happy to hear that you had a positive experience with our customer service although we are sorry to hear that you felt as though you were pushed into having a car. If you have any recommendations on how we can avoid this in the future, please contact us at customerserice@luv-group.co.uk. Enjoy your new vehicle.
Just had a great service and really…
Just had a great service and really helpful team 👍
11. april 2026
Svar fra Luv Cars
Hi David, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.