I was signposted to Luv Cars through the Totally Money app which I use regularly. The process was simple and the Car Specialist - Reece, was really helpful and appreciated what car I was looking fo... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have had a great experience with Luv Cars from beginning to end! They have been patient with me when I was choosing a car at my budget and type of car i was looking for. Rosie was always polit... Vis mer
Selskapet har svart
Very receptive . The customer service from the start to finish of the process was lovely , patient and very easy to work with . No complaints from my side . I would recommend them and use them again... Vis mer
I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I high... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Skrevet av virksomheten
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Kontaktopplysninger
The Blue Tower, MediaCityUK, M50 2ST , Salford, Storbritannia
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was well looked after by Ali…
I was well looked after by Ali everything was explained to me in detail and I was reassured every step of the was and Ali helped me find my dream car
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Luv Cars
Hi Neil, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
The sales and admin team were very…
The sales and admin team were very helpful, polite and courteous at all times and very professional
1. mai 2026
Svar fra Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that our sales and admin team were helpful and polite. Enjoy your new vehicle.
Svar fra Luv Cars
Hi Andrea, thank you very much for your positive review. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Very good help super service.
24. april 2026
Svar fra Luv Cars
Hi, thank you very much for your kind words. We are proud to hear that you found our service helpful. We hope you enjoy your new vehicle.
I was told different to what the car…
I was told different to what the car dealership was told, plus 3 days later I'm still waiting for a phone call to try and sort out my car.
24. april 2026
Svar fra Luv Cars
Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Svar fra Luv Cars
Hi David, thank you very much for your feedback. We are happy to hear that you found the whole process quick and efficient. Enjoy your new vehicle.
Luv cars made my car buying experience…
Luv cars made my car buying experience so much more easier than when I've bought before
25. mars 2026
Svar fra Luv Cars
Hi Carla, thank you very much for your review. We are glad to hear that your experience with us was such a positive and easy one. Enjoy your new vehicle!
Svar fra Luv Cars
Hi John, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team and that they were fast and friendly. We hope you enjoy your new vehicle.
Good experience👍
10. april 2026
Svar fra Luv Cars
Hi Steve, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
Svar fra Luv Cars
Hi Gareth, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Svar fra Luv Cars
Hi Kwame, thank you very much for your kind words. We are proud to hear that your experience with us was smooth, this is what we strive for. Enjoy your new vehicle!
Customer service was very friendly and…
Customer service was very friendly and very helpful from the start to the end.
22. april 2026
Svar fra Luv Cars
Hi Viliame, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
I really appreciate Luv car finance…
I really appreciate Luv car finance job.They make my dream real and get me car which i really want so many years .Thank you everyone who been involved to help me get my car.I recomend luv car for everyone they will make your dream in reality !🤩⭐️⭐️⭐️⭐️⭐️
21. april 2026
Svar fra Luv Cars
Hi Martins, thank you very much for your detailed positive feedback. We are so proud that we could provide such a good experience for you and we are happy to know that you got a car that you always wanted! We hope you enjoy your new vehicle.
An absolute joy to deal with
An absolute joy to deal with, everyone that I spoke to was incredibly helpful and the entire process was smooth, easy and hassle free. I would highly recommend these guys!
18. april 2026
Svar fra Luv Cars
Hi Ben, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.
It was a great experience,great staff
22. april 2026
Svar fra Luv Cars
Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you think of us again if you or anyone you know needs a new car in future.
I can tell you how marvellous this…
I can tell you how marvellous this company have been. It can be very daunting getting a car on finance but luv cars have been amazing and we're with us all through the process. Thank you everyone at luv cars
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Luv Cars
Hi Yve, thank you very much for your feedback. We are happy to hear that you felt we were with you throughout the whole process, this is the type of interactions we strive for with our customers. We hope you think of us again if you or anyone you know needs a new car in future.
The company has done everything in my…
The company has done everything in my behalf and that’s why the application was quite easy and quick
17. april 2026
Svar fra Luv Cars
Hi Peter, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Professional and friendly service.
17. april 2026
Svar fra Luv Cars
Hi, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
They were very helpful and sorted it in…
They were very helpful and sorted it in a short of time. I recommend it to everyone
20. april 2026
Svar fra Luv Cars
Hi Esmaralda, thank you for taking the time to leave us a review. We are proud to hear that you had a positive experience with our customer service. We greatly appreciate your recommendation to others and hope you enjoy your new vehicle.
Giving only 1 star as get a car
Giving only 1 star as get a car. But service what was provided stressfull unprofessional. We find a car from one of dealer V12 sign an agreement which was very fast and I was thinking thats quick and easy. How I was wrong. Next day started a lot of calls which confirming all my ID and so on. As working person cant answer all the time askimg call back at exact time never call back on time. As understand they only starting working around 1-2 pm at list. Paid deposit for dealer to reserve the car and after 3 hours Brokers called me and told dealer not giving this car to me as they not working with this brokers. I need to start again to look another car. contact dealer by myself again agreement again milions of calls nearly at 4-5 pm . Try to sorting all collection question. It was again issues from missing paperwork from dealer asking dealer to sort.Brokers again not doing there job. Day before looks like sorted but hey nooo lender thinking collection another day. Need to call lender sorting collection day but I am already on a way to collect car. Was driving woth no idea if I will get this car. Sorted finaly collected car. 50% of brokers job was done by my wife. And £700 fee looks like unfair to pay. If you want to have all week at list stress go to this brokers.
14. april 2026
Svar fra Luv Cars
Hi Andrej, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
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