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Luv Cars Anmeldelser 1 457

TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I recently used Luv Car Finance to help me secure car finance and I am very happy with the service. The team were friendly, professional, and patient, explaining everything clearly from start to f... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Issac was great he went the extra mile to make sure i got the car i wanted the other staff that where involved where really helpful to

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had a good experience with Luv Car Loans. The application process was simple and quick, and the staff were helpful and professional. They explained everything clearly and helped me find a car financ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Luv Cars were absolutely amazing in sorting me out a new car. I specifically dealt with Ollie who wasn’t pushy at all, they waited until I sold my old car and everything went smoothly. I would definit... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Finansmegler
  2. Billåntjenester
  3. Finansinstitusjon

Skrevet av virksomheten

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Skrevet av virksomheten

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 81 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

L uv cars are very great and nice…

L uv cars are very great and nice coustomer service and cars great I am very happy from luv cars thank you very much

7. mai 2026
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Svar fra Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Very helpful and informative

Very helpful and informative. Let me know what was happening all the way through the whole process.

30. april 2026
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Svar fra Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you were kept informed throughout the whole process. We hope you think of us again if you or anyone you know needs a new car in future.

Vurdert til 3 av 5 stjerner

Interest in pounds not percentage over and above the actual price of the car

Continues phone calls to close the deal,putting pressure on the buyer.

5. mai 2026
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Svar fra Luv Cars

Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.

Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Constantly interaction with customer…

Constantly interaction with customer to ensure all is well and good. Polite and friendly staff who knows what the customer wants.

2. mai 2026
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Svar fra Luv Cars

Hi Olajide, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 4 av 5 stjerner

Simple and easy service.

Simple and easy service. No hard sell and no pressure to buy any add-ons.

1. mai 2026
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Svar fra Luv Cars

Hi Christopher, thank you for taking your time to leave a positive review. We are glad to hear you found our service simple. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Issac was great he went the extra mile…

Issac was great he went the extra mile to make sure i got the car i wanted the other staff that where involved where really helpful to

29. april 2026
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Svar fra Luv Cars

Hi Barry, thank you for taking the time to leave us a review. Thank you for your kind feedback on Issac. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Vurdert til 5 av 5 stjerner

Friendly staff

Friendly staff, consistent communication and great assistance

2. mai 2026
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Svar fra Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

I had great service and it was very…

I had great service and it was very prompt.

29. april 2026
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Svar fra Luv Cars

Hi Shirley, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

I was well looked after by Ali…

I was well looked after by Ali everything was explained to me in detail and I was reassured every step of the was and Ali helped me find my dream car

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Luv Cars

Hi Neil, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Vurdert til 5 av 5 stjerner

The sales and admin team were very…

The sales and admin team were very helpful, polite and courteous at all times and very professional

1. mai 2026
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Svar fra Luv Cars

Hi, thank you very much for your feedback. We are happy to hear that our sales and admin team were helpful and polite. Enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Great customer service staff very…

Great customer service staff very friendly

29. april 2026
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Svar fra Luv Cars

Hi Andrea, thank you very much for your positive review. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 2 av 5 stjerner

I was told different to what the car…

I was told different to what the car dealership was told, plus 3 days later I'm still waiting for a phone call to try and sort out my car.

24. april 2026
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Svar fra Luv Cars

Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your communication concerns. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.

Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Quick and efficient

Quick and efficient

24. april 2026
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Svar fra Luv Cars

Hi David, thank you very much for your feedback. We are happy to hear that you found the whole process quick and efficient. Enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Luv cars made my car buying experience…

Luv cars made my car buying experience so much more easier than when I've bought before

25. mars 2026
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Svar fra Luv Cars

Hi Carla, thank you very much for your review. We are glad to hear that your experience with us was such a positive and easy one. Enjoy your new vehicle!

Vurdert til 5 av 5 stjerner

Fast and friendly- recommended

Fast and friendly- recommended

27. april 2026
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Svar fra Luv Cars

Hi John, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team and that they were fast and friendly. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Good experience👍

10. april 2026
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Svar fra Luv Cars

Hi Steve, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Vurdert til 5 av 5 stjerner

Great service

Great service.
Especially with Ali..

23. april 2026
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Svar fra Luv Cars

Hi Gareth, thank you for taking the time to leave us a review. Thank you for your kind feedback on Ali. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Vurdert til 5 av 5 stjerner

It was smooth and excellent experience

It was smooth and excellent experience

20. april 2026
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Svar fra Luv Cars

Hi Kwame, thank you very much for your kind words. We are proud to hear that your experience with us was smooth, this is what we strive for. Enjoy your new vehicle!

Vurdert til 5 av 5 stjerner

Customer service was very friendly and…

Customer service was very friendly and very helpful from the start to the end.

22. april 2026
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Svar fra Luv Cars

Hi Viliame, thank you very much for your feedback. We are happy to hear that you had a great experience with our customer service team. We hope you enjoy your new vehicle.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv