This company is brilliant. Every member of staff I've spoken to have been friendly, professional and helpful. They have sorted my car finance with no problems. Would recommend to anyone. Big thank... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great experience 😁😁😁 Thanks to everyone involved. Made easy to do via text, so that can work through everything at a time for convenience. Highly recommended.
Selskapet har svart
They were friendly positive and helpful. They helped me source a great car. Then they put me in touch with a great lender. They supported me as I uploaded documents and liased with the lender. The... Vis mer
Best of all service ,very profesional from start to end ,very safe, and protect customer, to choice the right one,all members from the company kind help-full. Im very happy with tha Luvecar And I c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Skrevet av virksomheten
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Kontaktopplysninger
The Blue Tower, MediaCityUK, M50 2ST , Salford, Storbritannia
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Was a very pleasant experience
Was a very pleasant experience. Got me a good deal and love my new car . Customer service was good untill passed to the department for finalising everything . But even than was acceptable
14. juni 2026
Svar fra Luv Cars
Hi Daniel, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.
My experience withLuvcarsScott and Cameron were very helpful on…
Scott and Cameron were very helpful on the phone, but when I arranged to pick the car up, it took over three hours for you to send over the paperwork and I was stranded in Winsford with no car but lucky enough Leanne the sales person at Carzone did an excellent job of getting all my paper work from you when I had spoken to you previously about picking the car up on the Saturday morning which was stressing me out and when I spoke to you on the phone you’re more or less said it wasn’t your problem so I was not a very happy customer
13. juni 2026
Svar fra Luv Cars
Hi Wendy, we appreciate you taking the time to leave a review. We are truly sorry to hear about your recent experience. We understand how stressful this service can be and would like to apologise for any distress that this experience caused. We will pass this feedback on to the relevant team to review internally.
Svar fra Luv Cars
Hi Stephen, thank you for taking the time to leave us a positive review.
Svar fra Luv Cars
Hi Ross, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you found our process quick and efficient.
Amazing
Amazing, start to finish so helpful, replied quickly and answered all my questions
15. juni 2026
Svar fra Luv Cars
Thank you for taking the time to leave a review, we are happy to hear that our team were able to help throughout your car buying journey. We hope that you think of us if you wish to buy another car in the future!
Great company made my application…
Great company made my application hassle free and uncomplicated.
They were very helpful in explaining everything that goes with the application.
My car expert ali was absolutely brilliant.
He was really helpful and at the end of it all I have a fantastic car.
Cheers
13. juni 2026
Svar fra Luv Cars
Thank you for leaving a review. We are glad to hear that our team was helpful in explaining the application process and appreciate the feedback for Ali, we will pass this back to him. We hope that you enjoy your new car!
From start to finish.
From start to finish the service was excellent. The first contact with Craig was spot on, he was very helpful and patient in finding the correct car and sorting out all the paperwork.
13. juni 2026
Svar fra Luv Cars
Hi Dave, we appreciate you taking the time to leave a review. We would like to thank you for your positive feedback for Craig, we are glad to hear that he was helpful throughout your car buying journey. We wish you all the best with your new car.
I had a fantastic experience with…Luv Cars
I had a fantastic experience with LuvCars and would highly recommend them.
From my first enquiry to collecting the vehicle, the team was professional, friendly, and genuinely helpful. They were always available to answer questions, provided clear information, and made the entire process smooth and straightforward.
What stood out most was their honesty and customer care. I never felt pressured, and they took the time to make sure I was comfortable and confident with my purchase. The vehicle was exactly as described, and the service I received exceeded my expectations.
Thank you to everyone at LuvCars for making the experience so positive. I would not hesitate to recommend them to family and friends and would happily use them again in the future.
12. juni 2026
Svar fra Luv Cars
Hi Cosmin, thank you for taking the time to leave a review, we truly appreciate your detailed feedback! We are glad to hear that our team were able to help throughout and make the process as stress free as possible, this is the level of service that we strive to provide. We would also like to thank you for your recommendation, this means a lot to our team.
Good service is been provided.
12. juni 2026
Svar fra Luv Cars
Hi Babatunde, we appreciate you taking the time to leave a review. We are glad to hear that you are happy with the service that we have provided. We hope that you think of us if you decide on purchasing a new car in the future!
Very helpful with every step of the way
11. juni 2026
Svar fra Luv Cars
Hi Paula, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a good one and that our team was helpful throughout. We hope you enjoy your new vehicle and think of us if you wish to purchase a new car in the future.
Very easy straight forward only company…
Very easy straight forward only company that did get me finance and they made it really easy with looking and viewing cars would highly recommend
11. juni 2026
Svar fra Luv Cars
Hi Joe, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.
No reply from customer service team!
Sent an email regarding our motor finance agreement and asked for some details to be clarified, but never received a response.
This was sent two months ago!!
UPDATE: 24/06/26 - The email provided in the response doesn't work.
6. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Luv Cars
Hi Jessica, I am truly sorry to hear that you have not been able to get in touch with our customer service team, this is not the level of service that we strive to provide. In order for our team to look into this further for you, please can you contact us at customerservices@luv-loans.co.uk.
Great customer service
Great customer service. Every thing went so smoothly from start to finish. Picked new car up in within 5 days Thanks
10. juni 2026
Svar fra Luv Cars
Hi Paula, thank you for taking the time to leave us a review. We are glad to hear that your experience with us was a good one. We hope you enjoy your new vehicle.
My car expert was lovely and patient…
My car expert was lovely and patient when choosing a car however I’m not a big fan of the admin side of the company who didn’t pay the dealership the correct amount and then it took them a day and half to sort after calling them a dozen times
9. juni 2026
Svar fra Luv Cars
Hi Lisa, thank you for taking the time to leave a review. We are glad to hear that your experience with our car expert was positive, however we are sorry to hear about the issue you encountered with our team completing the purchase of your vehicle. This is not the level of service that we aim to provide. Your feedback has now been passed back to the relevant teams to look into. Once again, we apologise for your negative experience and wish you all the best moving forward with your new car.
😡😡....
The sales team can't go enough for you but the after purchase customer services are absolutely shocking!! No direct contact number just endless emailing..... infuriating isn't the word.!
17. april 2026
Svar fra Luv Cars
Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your dissatisfaction with our after purchase customer service. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerservice@luv-group.co.uk
Thank you again for bringing this to our attention.
Had a really smooth no hassle…
Had a really smooth no hassle application, I’m really happy with Ali talked me through it and got me a beautiful bmw 4 series, couldn’t be more happy and everything was so easy well chuffed
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Luv Cars
Hi Mr. Greenwood, thank you for taking the time to leave a kind review for Ali. We are glad to hear that you found the process smooth and are happy with your car. We wish you all the best moving forward with your new car.
Very helpful from start to finish could…
Very helpful from start to finish could not fault Danielle and who ever else was involved with me getting my car and well in press with my car thanks very much 👍.
6. juni 2026
Svar fra Luv Cars
Hi Ewan, thank you for the positive feedback for Danielle and the team. We are happy to have been able to help and hope you enjoy your car.
They made everything easier with…
They made everything easier with explaining everything helping when needed. Absolutely brilliant thank you
8. juni 2026
Svar fra Luv Cars
Hi Patricia, thank you for taking the time to leave a positive review. We are glad to know that we were able to make everything easier for you and we appreciate your feedback.
Amazing company and staff
Brillant service from start to finish amazing customer service explained everything and always willing to answer any questions i needed 100% top service
8. juni 2026
Svar fra Luv Cars
Hi Emma, we really appreciate your positive feedback. We are happy to have been able to assist with answering your questions and providing the level of service we strive to deliver. We hope you think of us again if you or anyone you know needs a new car in future!
Svar fra Luv Cars
Hi Bester, we appreciate your positive feedback and are glad to have been able to offer you the level of service that we strive to deliver. Once again, thank you for your review and all the best with your new car.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.