Luma Financial Planning Anmeldelser 

580
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Julie was our mortgage adviser. She was lovely and helped us throughout the entire process. She answered our questions and was polite even when we bothered her with numerous questions. Very thorough a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Luma and those that work for them are second to none as far as customer service goes! Matt and Bipen, especially Matt Gibson at the very start of my mortgage seeking journey, and Bipen at the end, wo... Vis mer

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Vurdert til 5 av 5 stjerner

Great company.Usedxthem for a retirement interest only mortgage They could not have been more helpful.Talked me through the products on offer and listened to what I wanted and advised.Quite honestly t... Vis mer

Vurdert til 5 av 5 stjerner

Rachel has been a pleasure to work with. Constantly being there and patiently answering all questions for me. This was my first home buying experience in UK and Rachel’s support throughout gave me con... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Økonomirådgiver
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  3. Finanskonsulent
  4. Lånemegler

Skrevet av virksomheten

Based on the South Coast, we provide face-to-face financial advice designed around one thing, you. Your money. Your goals. Real people helping you get where you want to be. We take the time to truly understand your life - your goals, your concerns, and your hopes for the future. From there, we build a tailored plan that fits around you, not the other way round. Whether you’re: just starting out, growing and protecting your wealth, or planning for life’s next chapter, we’re here to help you move forward with clarity and confidence. Because with the right plan, a brighter future is possible.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

580 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(580)

89 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good duty of care

Good duty of care, quick response, friendly, expertise and good duty of care.

1. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

We really appreciate you taking the time to share your experience! It’s great to hear that you found our team friendly, careful, and professional.

Your thoughtful review means a lot to us, and we’re always here if you need any further support.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Faultless support,knowledge and…

Faultless support,knowledge and professionalism from start to finish
Would highly recommend to anyone
The whole process was seamless
Thanks Andrew and Anna

1. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

We really appreciate you taking the time to share your experience! It’s great to hear that you found our team knowledgable and professional.

Your thoughtful review means a lot to us, and we’re always here if you need any further support.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Friendly and informative

We were looking to down size and potentially retire early. We needed to know what options we had to make this happen. Firmitas were very helpful explained all our options in
a clear and friendly manner. We had regular updates and progress information. We felt that we were kept informed at every step. I would thoroughly recommend their services.

19. september 2024
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Svar fra Luma Financial Planning

Thank you for taking the time to share your experience—we truly appreciate it!

Helping our clients navigate their retirement plans with confidence and clarity is our top priority, so it’s wonderful to hear that you feel well-supported and in control of your financial future.

We’re always here to support you on your financial journey, and we look forward to continuing our working relationship.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Absolutely awesome

Absolutely awesome. Great advice, fantastic contacts in the wider market, and fast. Celeste Harris, in particular, is excellent.

11. september 2024
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Celeste is thrilled to know her support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Excellent no pressure service

Matt and Molly guided us through each stage of our mortgage application and always made sure we got the best deal. Their advice about life insurance options was really helpful and we never felt pressured into choosing anything. Overall fixed price was also extremely competitive for the level of service offered. I would highly recommend Firmitas.

9. september 2024
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Svar fra Luma Financial Planning

Thank you for sharing your experience! We’re so pleased to hear that Matt and Molly are able to find the right mortgage solution for you.

Helping our clients navigate the mortgage process and find the best possible deals is what we strive for, so your kind words truly mean a lot.

If you ever need any further assistance, we’re always here to help.

Wishing you all the best and thank you again for the thoughtful review!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Amazing service at a stressful time - thank you!

Amazing! Couldn't have asked for a greater experience with Firmitas whom I have worked with since buying my home 5 years ago. A lot has happened and changed in that time, and Tracy was always there with the best advice, recommendations and solutions. When it looked challenging to remortgage this year, she found the deal I needed at the right time and I am so appreciative for everything she has done to make it work. Glad it's all sorted for another 5 years where I will no doubt get back in touch with Tracy again! A huge thank you to Tracy and colleagues for all being so helpful and supportive at what had been a stressful time.

1. august 2024
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Tracy is thrilled to know her support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Firmitas worked hard to secure our…

Firmitas worked hard to secure our mortgage. There were a number of factors that made our position more complicated than typical borrowers. Firmitas kept digging and found a good deal for us, then pushed it quickly through the application and legal process so that it completed in just 4 weeks - faster than I expected. Thank you Tracy and your team!

2. august 2024
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Svar fra Luma Financial Planning

Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our mortgage service.

If you ever need any further support or advice, we’re always here to help.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Re-mortgage with Rachel Cumming

We could not be more delighted with the services you provided. We are especially extremely happy with the way you have professionally performed and guided us through the process, I also admire your continued patience with me. We initially approached many financial services to help us secure a resolution to our very difficult financial situation, you were the only one who gave us the time, effort and personal guidance to solve the problem. For that we are extremely grateful. Completion of the re-mortgage has without doubt turned our lives around (life changing moment) and we can now relax, enjoy our home with the family until retirement. Again, many thanks for everything you did for us.

19. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our mortgage service with Rachel.

If you ever need any further support or advice, we’re always here to help.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Very happy with the service received

Hi Good day,
We had excellent service from FIRMITAS FINANCIAL SERVICES, We were kept in touch with the situation at all levels. We were sent information all the time, we did not have to ask anything, they seemed to be one jump ahead of us all the time. We had a couple of phone calls , which were very polite and to the point.
We would certainly use them again ,and would highly recommend them. Do try them, you would not be disappointed.

15. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

We really appreciate you taking the time to share your experience! It’s great to hear that our team made you satisfied.

Your thoughtful review means a lot to us, and we’re always here if you need any further support.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Great service

Lisa was a great help, she kept us up to date during the remortgage and was always keen to help when we had any questions.

19. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our mortgage service with Lisa.

If you ever need any further support or advice, we’re always here to help.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

The Financial Adviser Steve Blinman was…

The Financial Adviser Steve Blinman was absolutely amazing, as my partner and I are new to buying a house we aren't very savvy and Steve talked me through every step of the way. Steve was always easy to contact, would always reply or call back the same day. Couldn't ask for a better experience.Firmitas are extremely lucky to have such a wonderful member of the team.
Many thanks
Claire Burke

18. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Steve is thrilled to know his support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Great service.

Pro-active, friendly and great service, with just the right amount of support. Available but not intrusive, although I always felt that they had my back. Email's and texts right on point and no hard sell or even soft sell. Very pleased with the service and would defiantly use them again.

14. juni 2024
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Svar fra Luma Financial Planning

Such a lovely review thanks for sharing, Hayley and Molly are delighted to read this we look forward to helping you in the future!

Vurdert til 5 av 5 stjerner

Great service and highly recommend

Tracy and Jordan were incredibly helpful when arranging our remortgage. Great service and highly recommend.

31. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Tracy and Jordan are thrilled to know their support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Lisa and Molly provide a client focussed and professional service.

Lisa and Molly kept me informed and walked me through the process of remortgaging. They assisted with all queries and chasing other agencies when required. Thank you to Fermitas for a speedy and client focussed service.

29. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Lisa and Molly are thrilled to know their support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Excellent team

Excellent team, very reliable and easy to work with.
I've been using firmitas as my go to financial advisers for many years now and have recommended them to all of my friends who might need help with financial services.

15. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Luma Financial Planning

Svar fra Luma Financial Planning

Thank you for taking the time to share your experience in such detail—we truly appreciate it!

Helping our clients navigate their financial plans with confidence and clarity is our top priority, so it’s wonderful to hear that you feel well-supported and in control of your financial future.

It’s great to hear that our tools and advice have helped you make informed decisions and achieve positive results.

We’re always here to support you on your financial journey, and we look forward to continuing our working relationship.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Matt is very knowledagable and…

Matt is very knowledgable and hardworking in his endeavours to finding the correct solution for my situation. His advice is clear and really helps me to make the appropriate decisions my buy-to-let mortgages.

12. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

Thank you so much for your wonderful review! We are glad that you had a good experience with us! Matt is thrilled to know his support made a difference for you.

If you ever need anything in the future, we’re here to help.

Thanks again for your thoughtful review—it truly means a lot!

Best regards,
Ben

Vurdert til 5 av 5 stjerner

But to let and HMO Remortgaging

We have been using Lisa Rolfe and her team at Firmitas for remortgaging our buy to let and HMO properties and they have been first class.
From finding the best mortgage rates available to following up and keeping us informed of progress etc.
Highly recommend them.

1. mai 2024
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Svar fra Luma Financial Planning

Thanks for your thoughtful review! We're thrilled to hear that you had such a great experience with our mortgage service with Lisa.

If you ever need any further support or advice, we’re always here to help.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Excellent service as usual

Excellent service as usual
Kept informed all the way through process
Continue to use for future

2. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Luma Financial Planning

We really appreciate you taking the time to share your experience! It’s great to hear that our team made you satisfied.

Your thoughtful review means a lot to us, and we’re always here if you need any further support.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

Great service as always

Great service as always ,I'm self employed so can be very busy but you can work at your own pace, they are always there to keep you moving and for advice. I will certainly be back again

2. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Luma Financial Planning

Svar fra Luma Financial Planning

We really appreciate you taking the time to share your experience! It’s great to hear that our team made you satisfied.

Your thoughtful review means a lot to us, and we’re always here if you need any further support.

Best regards,
Ben

Vurdert til 5 av 5 stjerner

You can’t write a short review when you…

You can’t write a short review when you are investing for your retirement so please read all of the review to get an understanding of my experience.

I feel that there is a very personal touch to the way they speak to you, they are very serious on getting the best for you by making your money work hard and the risk choice is yours but they are at hand to constantly advise.One example of the support they give me is, when covid started, I saw my funds go down extremely frightening, I asked what I could do to stop any more loss, I was told of the option to freeze the account so no trading would continue, this was done instantly and gave me great peace of mind, then months on from the start of covid I moved my funds back to trading and not only did I regained the money I loss but then gained a lot more , I am more comfortable knowing how the market works and the choices I have and the control over how my money is invested with the huge help, support & experience of the staff.
I can check on my funds via the app or web site, where I can find a pie charts to show me in layman’s terms where and how much of my money is invested.

30. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Luma Financial Planning

Svar fra Luma Financial Planning

Thank you for taking the time to share your experience in such detail—we truly appreciate it!

Helping our clients navigate their retirement plans with confidence and clarity is our top priority, so it’s wonderful to hear that you feel well-supported and in control of your financial future.

It’s great to hear that our tools and advice have helped you make informed decisions and achieve positive results.

We’re always here to support you on your financial journey, and we look forward to continuing our working relationship.

Best regards,
Ben

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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