Lucky Twice Anmeldelser 141

Played over 20 grand at this casino in 2025 got a few wins and once actually got it in to my account however on new yeafs day i made 2 deposits totalling 600 pounds and both left my bank but not credited to my lucky twice casino account ive involved my bank their 3rd party provider kryptronim said it was successful on their end for now days trying to reach the casino but nobody messages u back if this is whst they do to loyal players they must be crooks until this happened i was happy with this casino i even won14 grand one time albeit lost it all again

Confiscated 1700 gbp of my winnings. For 6 weeks I contacted them about it and was eventually emailed by the VIP manager called Daniella. She told me 3 weeks ago she was dealing with the complaint. Since then I've sent many emails. Been on live chat and basically been ignored or fobbed off.

Great games only negative is the pay outs are really slow.

Great good payout when it’s went through procedures

Not enough bonus or loyalty rewards, half of links don’t work and bonus isn’t added with a deposit,, and withdrawals take forever and constantly having to upload documents for proof of card over and over again

Has a good variety of games and jackpots. Bonuses are rare in some games both worth it once you land them.

I strugle to withdrawal , never manage to doit , i played couple of tousend pounds and never cash back , every time i tried i had a different reason from the agents

UPDATE AFTER YOUR REPLY BELOW: Your claim that you "do not engage in unsolicited communications" is simply not credible. I have received multiple unsolicited SMS messages promoting LuckyTwice Casino, despite never registering or consenting to any contact. These messages have been forwarded to Action Fraud (the UK's national fraud, and cybercrime reporting center) for investigation, as they appear to violate data protection and anti-spam regulations. I have also complained to your domain registrar and to your host and cloudflare, a company that is used to hide customers host addresses. Please don't pretend you are genuine or legitimate in any way.
It's telling that your Trustpilot page is filled with similar complaints from others about spam via SMS and emails, often from unrelated or burner domains. With an overall rating of just 2.3/5 from 125 reviews (or 2.1/5 from 42 on a related page), the vast majority are negative, highlighting issues like unresponsive support, withheld winnings, and persistent unsolicited marketing. This isn't "bad luck"—it's a clear pattern of poor practices.
I will not provide my email or phone number here, as that could expose me to further risks. Instead, I encourage regulators and potential customers to review the evidence on this page and avoid this operation.
FRAUD ALERT – Proceed with caution.

Luckytwice.com is part of a coordinated online fraud network and is not a legitimate or licensed casino. They operate through illegal SMS messages, email messages and fabricated bonus offers to lure victims into depositing money.
The whole setup is designed to steal funds, not pay out winnings.

This is the sms message they sent me from a burner domain tonight

“ Where have you been?! We have tried to contact you 3 times! You got this! Open:Link redacted)

So they admit to spamming me endlessly

This site is linked to burner domains and fraudulent intermediates such as betrealme.com where you will play a wheel, win a huge bonus, and victims will be redirected to Another domain with a final deposit page. Everything is hidden behind Cloudflare to obscure the true operators, and multiple people have already reported being defrauded by identical scam sites in the same network.

Fraudulent company, avoid. Its about time these businesses were charged with theft and fraudulence!!!

Don’t know why I’m receiving unsolicited text messages advertising your casino with URL shorteners, But it’s annoying!

Great customer service
If you dont use the bonuses then withdrawal is easy as there are no wagering requirements. Yes you have to verify ID but thats just policy on every gambling site. My winnings are always in my account within a couple of days 3 at the most, I find that I win more on this site than I have on any of the UK sites. This is not a a fake review, Just saying as I find it, honestly. my only niggle is that compared to the UK sites you can cancel pending withdrawals, and its clear to see they leave time for you to do that before they process it. Thats a bit cheeky, I wish they wouldnt do that.

Good variation of games. Easy to navigate site. Good customer service

Very quick and very good help fast pay 👍

BEWARE FRAUD - DO NOT WASTE YOUR MONEY. I tried to withdraw winnings but they wanted a lot of paperwork to verify my ID. They also wanted proof of payment I apparently made via Google Pay which was in my transaction history. I never made this payment. They are now withholding my cash payout.

Won't close my account when asked, scam site, won't verify you account and if your the lucky one you might but won't pay out. Avoid sites like this, I play on many sites this one has good games, good bonuses, but want money back or even withdraw your winning or deposit not happening 🙂 Take a chance or dont but bad reviews are there for a reason play safe!

Perfect, sometimes need to withdrawal some more time becouse rejected by bank.

They do not close accounts so be aware of this.

Since I joined this online company I have had nothing but problems. They offer bonuses to entice you to play . When it comes to withdrawal,they come up with all sorts of excuses not to payout. I have had no less than 9 withdrawal requests rejected. They even sent you messages warning you that you shouldn't withdraw winnings as you have a bonus. When you read through their website it tis clear when the winnings become withdrawable. In the last few days deposited £30 with a bonus. I was lucky to win at least £150 after a couple of spins When I tried to take the money out my account showed that I was playing the bonus. I decided to gamble away to a point when I could reclaim the money. At one stage I had £1060 in my account. I didn't know how to get this money and decided to gamble away so that the bonus restrictions will be lifted. I managed to get it to £515 or so . At this time the Lucky Twice system allow for a withdrawal. A day or two later I got an email where one of the representative of Lucky Twice wrote this message to me."

Dear Akhtar,

We'd like to inform you that while checking your withdrawal request, we found out that you have exceeded the maximum bet limit while playing with an active bonus. Regretfully, this is a violation of our Bonus Terms and Conditions specified on our website. Due to this violation, we had to confiscate your winnings gained from the bonus and leave the deposit amount on your balance. We appreciate your understanding, and even with all the desire to meet halfway, we are obliged to be fair and follow the established rules.

Should you have any questions or doubts, please do not hesitate to contact us via email or live-chat.

Best regards,
LuckyTwice Support Team"

I am not sure how to get the money from these people. I think they place all sorts of restrictions so that you cannot cash your winnings. I would advise you keep clear from them if you want to enjoy gambling online. I am still waiting for my last winnings to be paid out before I close my account.

Proof of above rejected withdrawal available to Lucky Twice if they wish to contact me