Great customer service If you dont use the bonuses then withdrawal is easy as there are no wagering requirements. Yes you have to verify ID but thats just policy on every gambling site. My winnings... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Honest opinion, wouldn’t recommend this casino. I spend hundreds / thousands no cash back or bonus in return. Live chat is impossible asking to contact via email. I’ve emailed several times to close m... Vis mer
Selskapet har svart
After reading the reviews (after I had already played on the site) I was a little worried as I was experiencing problems being able to withdraw my winnings. I did not take the bonuses, as from previ... Vis mer
One week after requesting withdrawal. Waiting hours to get a reply via chat. Then when they do they ignore my questions, not an apology. Not one reply via email. Cashout cancelled every time despite b... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Lucky Twice Casino, where everything comes in pairs—double the fun, double the rewards, and double the chances to win big! Unlike ordinary online casinos, we take excitement to the next level, ensuring that every spin, every game, and every bet delivers an electrifying experience—times two. At Lucky Twice Casino, we believe in maximizing your thrills with fast-paced action, generous promotions, and lightning-speed payouts. Why wait when you can win faster than ever? Whether you’re a seasoned high roller or a casual player looking for big wins, our casino is designed to keep you engaged and rewarded at every turn. From high-stakes table games to exhilarating slot machines, our platform is built for excitement—multiplied! But we’re not just about games—we’re about giving you more. Lucky Twice Casino delivers double the promotions, double the bonuses, and double the surprises. With every deposit, every spin, and every jackpot, you’ll experience the thrill of winning like never before. So, why settle for less when you can have twice the action? Join Lucky Twice Casino today and step into a world where your chances, rewards, and excitement are always multiplied. Get ready to play, win, and celebrate—because here, everything is twice as fun!
Kontaktopplysninger
Avenida Central, Calle 5, 10101, San José, Costa Rica
- +506 2256-7890
- support@luckytwice.com
- luckytwice.com
Viktig informasjon
2,3
Under middels
138 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 73 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
BEWARE FRAUD
BEWARE FRAUD - DO NOT WASTE YOUR MONEY. I tried to withdraw winnings but they wanted a lot of paperwork to verify my ID. They also wanted proof of payment I apparently made via Google Pay which was in my transaction history. I never made this payment. They are now withholding my cash payout.
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear R Garden,
Thank you for sharing your feedback.
We’re sorry to hear about the concerns you’ve described.
Verification requests and withdrawal reviews are carried out in line with our internal security and compliance procedures. In certain cases, additional documentation may be required to confirm transaction details and account ownership before a withdrawal can be processed.
As we do not have access to account-specific information through this platform, we’re unable to review the details of your case here. To allow us to look into the matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the situation can be reviewed in detail.
Kind regards,
LuckyTwice Casino
Believe the bad reviews
Won't close my account when asked, scam site, won't verify you account and if your the lucky one you might but won't pay out. Avoid sites like this, I play on many sites this one has good games, good bonuses, but want money back or even withdraw your winning or deposit not happening 🙂 Take a chance or dont but bad reviews are there for a reason play safe!
6. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Kim Jones,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience has led to these concerns.
Account verification, withdrawals, and account closure requests are reviewed in accordance with our established internal procedures. Without access to specific account details, we’re unable to verify or comment on the situation described in your review.
To allow us to review this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the details can be examined in more detail.
Kind regards,
LuckyTwice Casino
Nice games to play
5. desember 2025
Anmeldelse skrevet uten oppfordring
Eccezzionalii
5. desember 2025
Anmeldelse skrevet uten oppfordring
Don't do it!!
They won't close my account; you can't set limits, and withdrawals sometimes take a very long time. I want to close my account! I've tried ten times already, but nothing happens.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Join Lucky Twice and you will be unlucky every time
Since I joined this online company I have had nothing but problems. They offer bonuses to entice you to play . When it comes to withdrawal,they come up with all sorts of excuses not to payout. I have had no less than 9 withdrawal requests rejected. They even sent you messages warning you that you shouldn't withdraw winnings as you have a bonus. When you read through their website it tis clear when the winnings become withdrawable. In the last few days deposited £30 with a bonus. I was lucky to win at least £150 after a couple of spins When I tried to take the money out my account showed that I was playing the bonus. I decided to gamble away to a point when I could reclaim the money. At one stage I had £1060 in my account. I didn't know how to get this money and decided to gamble away so that the bonus restrictions will be lifted. I managed to get it to £515 or so . At this time the Lucky Twice system allow for a withdrawal. A day or two later I got an email where one of the representative of Lucky Twice wrote this message to me."
Dear Akhtar,
We'd like to inform you that while checking your withdrawal request, we found out that you have exceeded the maximum bet limit while playing with an active bonus. Regretfully, this is a violation of our Bonus Terms and Conditions specified on our website. Due to this violation, we had to confiscate your winnings gained from the bonus and leave the deposit amount on your balance. We appreciate your understanding, and even with all the desire to meet halfway, we are obliged to be fair and follow the established rules.
Should you have any questions or doubts, please do not hesitate to contact us via email or live-chat.
Best regards,
LuckyTwice Support Team"
I am not sure how to get the money from these people. I think they place all sorts of restrictions so that you cannot cash your winnings. I would advise you keep clear from them if you want to enjoy gambling online. I am still waiting for my last winnings to be paid out before I close my account.
Proof of above rejected withdrawal available to Lucky Twice if they wish to contact me
25. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Hussain Akhtar,
Thank you for taking the time to share your detailed feedback.
We’re sorry to hear that your experience has been frustrating.
Bonus-related play and withdrawal requests are reviewed in accordance with the applicable Bonus Terms and Conditions, including wagering requirements and maximum bet limits. When these conditions are not met, winnings associated with the bonus may be subject to review in line with established procedures.
As we do not have access to account-specific information through this platform, we’re unable to review the details of your case here. To allow us to look into the matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the situation can be reviewed in detail.
Kind regards,
LuckyTwice Casino
Everything is so easy quick withdrawals…
Everything is so easy quick withdrawals to
29. november 2025
Anmeldelse skrevet uten oppfordring
Awful Awful company
Awful Awful company. Avoid at all costs! They will not let you close your account! Even after asking 20 times via Chat and Emails. All good reviews are fake. Please stay clear!
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Luke Slingo,
Thank you for sharing your feedback.
We’re sorry to hear that your experience has resulted in such frustration.
Requests related to account closure are processed in line with our internal review procedures and require account identification before any action can be taken. Without access to your account details, we’re unable to verify the status of the requests mentioned in your review.
To allow us to review this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the situation can be examined in more detail.
Kind regards,
LuckyTwice Casino
Great experience
Have had great fun playing casino with good pay outs
25. november 2025
Anmeldelse skrevet uten oppfordring
DO NOT USE THIS SITE
This site is nothing but a scamming site please do not use... slow at showing deposits if they show them at all won't let you withdraw any kind of winnings when you complain on chat they're very sarcastic and totally unprofessional... horrendous site do not use LUCKY TWICE People its a scam
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Terry,
Thank you for sharing your feedback.
We’re sorry to hear that your experience has led to such concerns.
Deposits, withdrawals, and support inquiries are handled in accordance with our established internal procedures. Without access to account-specific details, we’re unable to verify or comment on the situation described in your review.
To allow us to look into this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the issue can be reviewed in detail.
Kind regards,
LuckyTwice Casino
Do not play on this site
Do not play on this site. They take your deposits but then use every excuse not to pay withdrawals. They don’t close your account when you request it. Terrible customer service, stay away from this site.
18. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Pamela-Jayne Green,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience has led to this impression.
Withdrawal requests and account closure inquiries are reviewed in line with our internal procedures. Without access to account-specific information, we’re unable to verify or comment on the situation described here.
To allow us to review this matter properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the details can be reviewed more closely.
Kind regards,
LuckyTwice Casino
Scammers if your from the uk do not…
Scammers if your from the uk do not deposit a penny in this site. I deposited and won £5000 would not pay out.
9. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Levi Brown,
Thank you for sharing your feedback.
We’re sorry to hear about your concerns regarding the withdrawal. Please note that all withdrawal requests are reviewed in accordance with our established internal procedures to ensure compliance, security, and accuracy. These checks are carried out manually and may require additional verification, which can affect processing times.
Without access to account-specific details, we’re unable to review the situation described in your review. If you would like us to look into this matter and provide clarification, please contact our support team or provide the email address used during registration so we can review the details of your case.
Kind regards,
LuckyTwice Casino Support Team
New customer not great experience so far
I have only used this site once I deposited £20 for 50 free spins , I did all the wagering.
I had £60 to withdraw( not a lot but still MY winnings ) . I’ve tried to withdraw several times and the bank transfer is down so they keep telling me . This does seem like a scam site as I can still deposit via bank transfer but can’t withdraw.
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Kayleigh Powell,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the difficulties you’ve experienced with your withdrawal. Please note that in some cases certain payment methods may be temporarily unavailable for withdrawals due to the policies and processing procedures of external banking providers, which is outside of our direct control. Availability for deposits and withdrawals can differ depending on the provider.
All withdrawal requests are reviewed and processed in accordance with our internal procedures to ensure accuracy and security. These checks are carried out manually, which may occasionally result in longer processing times.
If you would like us to review your case in detail, please contact our support team or provide the email address used during registration so we can look into the situation and assist you further.
Kind regards,
LuckyTwice Casino Support Team
Do Not Use This Website!!
Do Not Use This Website!!! Trust me its a scam. They won't close your account after asking dozens of times. They don't pay out and I am 100% sure its a scam. AVOID
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Slingo,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and the concerns you’ve raised regarding account closure and withdrawals. Requests related to account management are reviewed through our internal processes, and in some cases may require additional manual handling.
To allow us to review your situation properly, please provide the email address or phone number used during registration, or contact our customer support team directly so the matter can be checked in more detail.
Kind regards,
LuckyTwice Team
Validation and withdrawal issues.
After reading the reviews (after I had already played on the site) I was a little worried as I was experiencing problems being able to withdraw my winnings.
I did not take the bonuses, as from previous experience in other sites, it’s not always the best idea. Three times I had my winnings put back into the account, when trying to withdraw. Eventually I managed to get the correct screenshots etc of evidence they needed to validate my account. I then had problems as they didn’t appear to let you withdraw to the card you used. I did have to find out from my bank statement which Swift number etc I had to use. I was getting a little frustrated with it all and was beginning to believe it was a scam as some people were implying! I did preserve however and did get the winnings into my bank account. It does take a little longer than other sites but does eventually get there. I have and withdrawal going through at the moment. It was pending for just over 24 hours but is now showing that it is in progress. If it is like my last withdrawal I am hoping it changes from in progress to processed and be in my bank tomorrow or Mondays thought this might be useful for those thinking of giving it a go!
21. oktober 2025
Anmeldelse skrevet uten oppfordring
I asked the customer service team to…
I asked the customer service team to close my account because gambling was affecting my mental health and my finances but the still haven't close it I ended up depositing more money and lost it all again I feel suicidal amd thinking of self harming the making my gambling habit worse and I I want my refund from the last deposit because I requested more than x5 for them to close my account but it still active
21. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucky Twice
Dear Chance,
Thank you for sharing this, and we’re truly sorry to hear how difficult this situation has been for you.
Your wellbeing is extremely important to us. Requests related to account closure and responsible gaming are treated with priority and reviewed through dedicated internal processes. We are concerned by what you’ve described and want to ensure this is addressed appropriately.
Please provide the email address or phone number associated with your account, or contact our customer support team directly, so this matter can be escalated immediately and reviewed without delay.
If you are feeling unsafe right now, we strongly encourage you to seek immediate support from local emergency services or a trusted support organisation in your area.
Kind regards,
LuckyTwice Team
Struggling to close account ridiculous
Struggling to close account ridiculous
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Big SCAM
Scam! Worst online casino ever.
Stay away from this site. I received a £50 bonus and made a £50 deposit, then managed to win £1,280. However, when I tried to withdraw my winnings, they refused to process it. When I complained, they told me I wasn’t allowed to place bets over £5 in total — what a joke! This casino is a complete scam. Avoid it at all costs.
19. oktober 2025
Anmeldelse skrevet uten oppfordring
Thieves stay well away from this site…
Thieves stay well away from this site asked for my account to be closed 4 weeks ago but they keep putting bonuses in the account to tempt you you have no way of winning on this site , stay well clear
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.