I received a whisky set, glasses, decanter etc and the quality is great and design beautiful I think I was just a little unlucky in that it must have been an ex-display set. The glassware is dirty,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had such a large order and it came professionally packaged and not an item was missing or damaged. Love love these products!!
Ordered as a gift - recipients very happy! I emailed LSA to see if they could pop a gift message in, apparently not something they do atm but are looking into. At least I got a prompt and courteous re... Vis mer
This company goes above and beyond. Any complaint you may have they deal with graciously and promptly. The glassware is high end and people always appreciate the quality and style of the glasses, v... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
LSA International, a privately owned UK company, is considered one of Europe's leading brands of contemporary handmade glass and porcelain. Renowned for our unique style, original designs and enduring quality we launch 250 new products each year, all designed by our Creative Director Monika Lubkowska-Jonas and manufactured in the EU.
Kontaktopplysninger
Ground Floor, Holbrooke Studios, Indigo House, Holbrooke Place, Richmond, TW10 6UD , Storbritannia
- +44(0)1932 789721
- info@lsa-international.com
- lsa-international.com
4,5
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 57 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely item
Lovely item , got a lot of the LSA brand just so good quality items would highly recommend.
3. januar 2026
Lovely quality glasses that arrived…
Lovely quality glasses that arrived promptly and packed well
1. januar 2026
Beautiful products and top quality
Beautiful products and top quality. Had a damaged item on delivery which was dealt with swiftly. Will use this company again.
30. desember 2025
I'm very happy with LSA
23. juni 2025
Very poor Service
Very poor Service - for more than three weeks no information, no answer on email, no chance to get personal contact.
After finally getting an answer it took another five days to start figuring out shipping-cost. Still no word. So we have trouble with our customer due to timelines.
Good design, good quality, bad service!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra LSA International
Dear Herbert,
We are very sorry to hear about your experience and apologise for the delays and lack of communication.
If your enquiry relates to international shipping, please note that we are currently unable to ship outside of the UK for D2C orders. For trade and other enquiries, please email info@lsa-international.com and we will be happy to help you as soon as possible.
Thank you for your feedback, and we appreciate the opportunity to help where possible.
Kind regards,
LSA International Customer Support
Great service
30. desember 2025
Great products
Great products, great sale and prompt delivery amazing service end to end
30. desember 2025
Perfect Retail Experience
Beautiful products. Classic design. Fully sustainable packaging. Speedy delivery. Perfect retail experience.
30. desember 2025
Beautiful quality glasses
Beautiful quality glasses.
The colours are just what I was looking for . There was a slight problem with order one of the glasses was broken however excellent customer services soon sorted it out . I had a replacement in just a couple of days .
30. desember 2025
No customer service
I ordered 2 sets of glasses and unfortunately one glass had a flaw contacted the only option email - no reply no acknowledgement put it down to Christmas sent it again and again still no reply used the phone no which said email us so sent again no answer very disappointing won’t be buying from them again
25. desember 2025
Svar fra LSA International
Hi,
Thank you for sharing your feedback, and I’m very sorry for the frustration this has caused.
We’re sorry that your emails were not responded to as expected. We’ve since identified that your email was being incorrectly filtered before reaching our customer support inbox, which explains why you did not receive a response. This has now been raised with our IT team to prevent this from happening again.
Our customer support team has now contacted you directly to offer a refund or replacement to resolve this issue as quickly as possible.
We sincerely apologise for the inconvenience and disappointment caused and hope we can restore your confidence in shopping with us again.
Five stars to this classy company
Five stars to this classy company. Vase exquisite and communication strong. Delivery was as agreed and packaging brilliant. My friend is really happy with her gift. Quality product, quality company. Appropriate level of contact after purchase telling me about their sale. No non stop messages asking me to give feedback or too many emails alerting me to every part of the buying/dispatch process and so LSA ticked all boxes for me. Would highly recommend.
18. desember 2025
What you saw was exactly what you got
What you saw on line was exactly what you got including the quality of the glasses which was fabulous
25. desember 2025
Stunning Folk water glasses!
Another successful purchase from LSA!!!! This time some of their beautiful Folk water glasses in blue and green. They are stunning! Thanks very much.
25. desember 2025
Perfect replacement to glasses I broke…
Perfect replacement to glasses I broke recently - we love them!
16. desember 2025
Speedy delivery
Very speedy delivery meant we got the decanter before Christmas, which was unexpected.
24. desember 2025
Beautiful large glass vases, perfect!
Beautiful large glass vases (we used for church candles) and superb delivery, thank you!
23. desember 2025
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