I received regular updates about the progress of my car delivery, and all of my emails/calls/questions were answered promptly. The aftercare has also been second to none with Oliver helping me with a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The process from ordering to delivery was handled quickly and effectively. All my questions were answered in detail with a same day responce time. Highly recommend LoveElectric to anyone lookin... Vis mer
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After 12 years of owning the same petrol car outright, taking on a monthly car payment was a pretty big decision for me. I’d been considering switching to electric for a while, but when my old... Vis mer
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Amy has been supper helpful today in choosing my next car - nothing was too much trouble and came back to me really quickly on all questions.
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Informasjon om virksomheten
Om loveelectric
Skrevet av virksomheten
loveelectric is on a mission to revolutionise all-electric motoring.
Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.
We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.
Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.
We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.
#LoveYourJourney
Kontaktopplysninger
5 South Charlotte Street, EH2 4AN, Edinburgh, Storbritannia
- hello@loveelectric.cars
- loveelectric.cars
4,8
Enestående
901 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amy & Rachel at LoveElectric
Amy & Rachel at LoveElectric made getting a used EV through salary sacrifice an absolute pleasure. From discussing options and giving honest advice, right through to delivery, they were brilliant throughout. Fantastic customer experience that's genuinely worth highlighting - couldn't recommend them enough!
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
We’re delighted you had such a positive experience with loveelectric, Mark!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Amy and Rachel.
Welcome to the all-electric motoring club.
~ the loveelectric team
Do it - you want regret getting and EV
From the moment I hit ‘go’ the Team were incredibly communicative and proactive. Always checking in and helping to move things along.
The chap who delivered my car, to our door, was friendly, informative and knowledgeable.
Honestly - great from start to finish!
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
We really appreciate you taking the time out of your day to leave us this review, Nicola.
From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.
Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.
~ the loveelectric team
Outstanding Customer Support
Outstanding Customer Support from Amy
I’ve had an excellent experience with Amy throughout my journey with loveelectric. From the outset, she was friendly, responsive, and highly knowledgeable, making what can often feel like a complex process of switching to an electric vehicle much easier to navigate.
Amy consistently went above and beyond to support me, whether it was arranging a test drive at short notice, providing helpful advice on securing a limited-offer vehicle, or resolving issues with adding a second driver to my order. She handled every query promptly and professionally, always taking the time to ensure I felt confident and informed.
What stood out most was her proactive approach and willingness to find solutions. She liaised with third parties on my behalf, followed up on outstanding queries, and made sure nothing was left unresolved. Her communication was clear, reassuring, and personable throughout.
Overall, Amy has been a tremendous help and a real credit to loveelectric. Her level of service has made a significant difference to my experience, and I wouldn’t hesitate to recommend both her and the company to others considering an electric vehicle.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
We’re delighted you had such a positive experience with loveelectric, Ian!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
We’ll be sure to pass on your kind words to Amy.
Welcome to the all-electric motoring club.
~ the loveelectric team
Frictionless Service! Great People :)
Very easy to use website and the order process was very smooth! All the information was easily accessible and the people were very friendly and helpful when they reached out to contact. Delivery service was great - on time and no issues with the vehicle!
16. juni 2026
Svar fra loveelectric
Thank you for the 5* review, Scott.
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Excellent Communication
I was kept up to date at every step and only had to wait 3 weeks from the order being accepted through to delivery. I requested if it could be delivered sooner, and they tried their best to accommodate this, but is was down to the delivery company. However, the effort was appreciated.
15. juni 2026
Svar fra loveelectric
We’re delighted you had such a positive experience with loveelectric, Julian!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Be more accurate with delivery dates
15. juni 2026
Svar fra loveelectric
Thank you for taking the time to leave this review.
We’re sorry for any disappointment with your delivery date being moved back by a few weeks from the initial estimate, although we're delighted that your car has now been delivered and do hope you're enjoying driving electric.
The lead times advertised can be subject to change and dependent on the manufacturers, but once we receive an update, it’s immediately passed on and communicated.
We’ll be reviewing the process around our estimated delivery dates with our dealership partners in and attempt to improve the experience and mitigate any disappointment if the estimated delivery date changes.
Once again, we hope you're enjoying your brand new EV after joining the all-electric motoring club.
Kind regards,
~ the loveelectric team
Quick and painless process!
All of the team were super helpful and supportive through ever step of the journey. Once I found my car, it was delivered in a matter of days. Really easy process from start to finish.
10. juni 2026
Svar fra loveelectric
Thank you so much for taking the time to leave us this review, Max.
It's always wonderful to hear when our team has made a real difference to someone's experience. Feedback like this really does mean a lot.
Enjoy every mile in your new EV, and welcome to the all-electric motoring club.
~ the loveelectric team
2nd car with Love Electric…
2nd car I've now taken up after faultless 1st car experience (only minor issue in that I could not extend the contract on that.) BUT managed to change to a new car on a longer lease which reduced my monthly costs. All the selection / changeover was very efficient. highly recommended.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for taking the time to leave us such a great review.
Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team.
Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round. Here's to more miles, more savings, and more smiles.
~ the loveelectric team
Poor communication and poor service.
Awful experience from Loveelectric! I’m really disappointed with the service I have had with this company! I initially ordered a car last year and was informed it would be arriving around late July/early August, then I was then informed that it was going to be November to which I cancelled and had to buy a second hand vehicle at an inflated price as I needed a 7 seater which was something I shouldn't have had to do if they had kept to the timing initially stated! 2nd time I ordered the vehicle price was falsely advertised claiming to have accidentally added the discount twice and would not honour the deal even though it went through the ordering process and took a week to correct once submitted! Round 3 I got some good news, that the car was due to arrive 2nd of July, would actually arrive much sooner, claiming the 29th May, I was then informed it was going to arrive at the dealership on the 2nd June, I messaged after the 2nd of June to find that it hasn’t arrived yet, and I’m not being provided with a date other than it’s due to arrive and will be released 7-10 days after this. The communication hasn’t been good at all!
29. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Hi Michael,
Thank you for taking the time to leave this review, although we’re of course disappointed to hear of the experience you’ve had. This must have been very frustrating and we’re working hard to resolve this on your behalf.
The lead times advertised can be subject to change and dependent on the manufacturers, sometimes changing as little as 24 hours before the expected arrival date.
Once we hear of any changes to the delivery date, they are then proactively communicated to the customer - unfortunately in your case there has been a series of late amendments to the date that were outside of our control.
We apologise again for the inconvenience you’ve faced.
We’ve followed up again with our dealership partner, are actively progressing your order and will update you further soon. Please do get in touch in the meantime if you have any further questions.
Kind regards,
~ the loveelectric team
Great experience with Love Electric
Great experience with Love Electric. Charger was installed on the day the car was delivered. Great support throughout the decision making process too.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for the 5* review, Paul.
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Great experience
Great experience. Car arrived within 2 weeks. Really great service throughout and very happy with the car. Very smooth process
9. juni 2026
Svar fra loveelectric
Thank you for the 5* review, Lauren!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
First of all
First of all , have to say thank you to loveelectric for a faultless process from looking at the quotes , selecting a vehicle and ordering the required car , whole process I was informed of the status right up until the delivery and also after service with a telephone conversation with your colleagues , Tesla also provided plenty of information before and after , service in a nut shell was impeccable, thank you
9. juni 2026
Svar fra loveelectric
We’re delighted you had such a positive experience with loveelectric, Stuart!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Excellent service from Love Electric
The care and professionalism from Love Electric was excellent.
Everything was very clear and well commmunicated.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for the positive review, Richard!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
I was being looked after by Amy
I was being looked after by Amy, she was so helpful and I felt went the extra mile to assist me.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for the positive review!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
We’ll be sure to pass on your kind words to Amy.
Welcome to the world of all-electric motoring!
~ the loveelectric team
It was very easy to use their website but beware of hidden charger installations requireme
Never had an EV before so was bit apprehensive. Concerns were unfounded, It was very easy to use the website to chose a vehicle. A good range available to suit various budgets which enable me to see I could get a higher spec vehicle than I thought. Staff were excellent and quick to respond to questions and you can get them on the phone.
I didn’t give 5 stars purely because the lack on info on what hurdles you might encounter to get a home charger fitted. They said that it’s not for them to say as every household is different, but as they are the provider I would expect them to tell you what could be required. You might need your mains d-looping, a dual pole isolator may need to be installed. As these are different providers don’t be surprised if you get your car before your charger is installed. As I found out after I had ordered the vehicle and the charger, that I needed both to be done. The DP isolator was over £150 but the d-loop was FoC.
The delivery was trouble free although the delivery date kept changing - the LoveElectric team kept you up to date with what was happening. I actually got my car early than expected, which was a good thing but the downside was I have no charger at the moment as it’s still to be installed. 😞
However I love the car.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for taking the time to leave us such a detailed and honest review, and congratulations on the new car!
It's brilliant to hear the website made things easy, that you found a vehicle above what you'd budgeted for, and that the team were on hand when you needed them.
We're sorry the charger installation process threw up a few surprises along the way. We always want our drivers to feel as prepared as possible, and your feedback has been shared with our team so we can better prepare drivers for what to expect going forward.
We're glad to see your charger installation is scheduled for this week. Welcome to the all-electric motoring club!
~ the loveelectric team
Excellent experience from start to finish
Great experience with Loveelectric from start to finish. Everything was made clear, lots of time to go through all the documents and they very politely followed up with me when I'd neglected to send a form over. Gave lots of updates as to the car's production and delivery and everyone I spoke with gave terrific customer service. Highly recommend!
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
We’re delighted you had such a positive experience with loveelectric, Lisa!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Love Electric have been great
Love Electric have been great. Allowed me to order the car through my dealership of choice. I've had regular updates and really it has been faultless.
2. juni 2026
Svar fra loveelectric
Thank you for the 5* review, Mike!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Extremely easy
Extremely easy, straight forward and transparent process for selecting and ordering vehicle. Great communication and support from loveelectric team. Fast delivery and seamless handover process.
1. juni 2026
Svar fra loveelectric
Thank you for the 5* review, Stefan!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Absolutely seamless from start to…
Absolutely seamless from start to finish.
A wonderful company to work with.
1. juni 2026
Svar fra loveelectric
Thank you for the 5* review, Joshua.
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Kept in touch with me throughout
Kept in touch with me throughout. Great service
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra loveelectric
Thank you for the 5* review, Aqib.
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.