Delicious cakes delivered as promised for a special birthday. A big thank you, everybody loved them. I will be ordering again
Beliggenhet
Bytt filialSelfridges & Co, Bullring Shopping Centre, B5 4BP Birmingham, GB
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Excellent service and an excellent gender reveal cake. It was delicious and very well presented. It looked even better in real life than in the photos. I’m so glad we went with Lola’s and will definit... Vis mer
The best cakes ever! We are long time lovers of Lola’s and chose them for our wedding cake - it was absolutely stunning and we had so many compliments on how nice it tasted! A special thank you to t... Vis mer
Great cakes, never disappoint, we get them for all the family birthdays. My only quibble is that the delivery charges are high. The delivery service is good when we've used it (you can also pick up at... Vis mer
Informasjon om virksomheten
Om Lola's - Lola's Selfridges Birmingham
Skrevet av virksomheten
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet av virksomheten
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktopplysninger
Selfridges & Co, Bullring Shopping Centre, B5 4BP, Birmingham, Storbritannia
- +44121 643 2004
4,6
Enestående
857 anmeldelser
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Simple and easy order process and collection
The order process was easy and simple, cake was ready as per the given time and the staff member was friendly
21. oktober 2025
The staff were amazing
The staff were amazing
The ordering was so easy
The cake was out of this world
Can not fault experience from start to finish
Happily order again and agaim
26. oktober 2025
I love Lola’s cupcakes they the best…
I love Lola’s cupcakes they the best always fresh cakes never disappointed. I’ve been a loyal customer for years ♥️
22. oktober 2025
The most delicious cake ever
The most delicious cake ever. As always. I would never order cakes elsewhere. Thank you for the amazing service ❤️
14. oktober 2025
The cake was absolutely delicious
The cake was absolutely delicious! We didn’t get enough of it since it was small. Quite pricey, though, but worth it. I wish I had ordered the medium size— Lola’s Cakes never disappoint!
17. oktober 2025
A delicious cake
Very good communication regarding the order for my cake and the cake was delicious.
10. oktober 2025
Fresh & delicious!
Fresh & delicious!
It was for my wife's birthday, She Loved the packing.
Super tasty with the right amount of chocolate!!
Perfect as it was in the picture.
Exceptional service.
11. oktober 2025
Cake was amazing we ordered the pearl…
Cake was amazing we ordered the pearl red velvet wedding cake.all the guests were saying how nice it was
11. oktober 2025
Fantastic service and cake was…
Fantastic service and cake was delicious and great value for money
11. oktober 2025
Blueberry burst
Blueberry burst!
Quality cake and the quality of buttercream was dreamy
3. oktober 2025
Birthday cake ordered online at short…
Birthday cake ordered online at short notice. The process was easy, the mixed opera cake was delicious and gluten free.
8. oktober 2025
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Sugar taste - horrible quality
The cake was stale.. the cupcakes were rock hard & they had 0 taste. More like sugar than anything else
7. oktober 2025
Svar fra Lola's - Lola's Selfridges Birmingham
Hi,
Thank you for taking the time to leave your review.
I am very sorry to hear you didn't enjoy the vegan cupcakes and the pink mini cupcake box.
I want to assure you that we bake all our cakes and cupcakes fresh for collection or delivery so I am very sorry you found them to be hard.
They are decorated with our butter icing which is our sweetest icing and I would recommend trying ones with our cream cheese icing.
I do not see any correspondence from you on our system and if you would like to discuss your order with our team please email us on t hello@lolascupcakes.com
I hope this helps.
Kind regards,
Shona
The cake I ordered was ready on time…
The cake I ordered was ready on time and beautiful. It received many compliments.
6. oktober 2025
Gluten Free Red Velvet cake was…
Gluten Free Red Velvet cake was delicious! Definitely didn’t taste GF. Looked beautiful too, shame the text was so restrictive there was space to do an ‘18’ but was told they couldn’t due to space. (Capital letters also count as 2 spaces so had to use a nickname rather than my daughters name)
4. oktober 2025
Red velvet 24 slices
I ordered the red velvet cake for my daughter's 18th birthday. The cake was very moist and very very tasty. Everyone's loved it! Wish I ordered a bigger one.
30. september 2025
The staff are always so friendly
The staff are always so friendly. The pistachio cakes are delicious!
1. oktober 2025
Amazing 50th birthday experience
As mentioned previously, excellent service by POPPY in the Birmingham branch and absolutely heavenly delicious cake!!
Keep it up LOLAS !!
27. september 2025
What a Change for the better !!
There a new energy and finally there is customer service at this location. Have always loved Lola’s cake and over the years do many family & friends have had them from us as Birthday gifts. The service was always awful at Selfidges Birmingham. With this new manager Penny. It’s a breath of fresh air. Always a pleasure to buy cakes not only as gifts but do way for ourselves and such great recommendations and we’ve tried things I normally wouldn’t, sticking to my signature fav’s. But well done in hiring this lady.
22. september 2025
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